Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywBakers Mill Treasurer mewngofnodwch a gadael i bawb wybod.

Request for plans, adoption surveys, correspondence relating to underground culvert at Bakers Mill, Sudbury, Suffolk

We're waiting for Bakers Mill Treasurer to read a recent response and update the status.

Bakers Mill Treasurer

Dear Environment Agency,

The Bakers Mill Community Association is attempting to determine liability for the ongoing inspection and maintenance of the underground culvert that links the mill race with the Baker's pond at the Bakers Mill housing development in Sudbury, Suffolk.

The developers (Barrett Homes) and management company (HML Aston Chater) seem unable to provide this information.

Please provide me with copies of all plans, adoption surveys, correspondence and details of inspection requirements you have in your possession

Thank you

Yours faithfully,

Glen Mansbridge
Treasurer
Bakers Mill Community Association

Enquiries, Unit, Environment Agency

5 Atodiad

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Enquiries, Unit, Environment Agency

6 Atodiad

171003/AC05

 

Dear Glen,

 

Pleae provide a full postal address or grid reference for the culvert.

 

[1]https://www.gridreferencefinder.com/

 

Yours sincerely,

 

National Customer Email Team

Customer Service Advisor

National Customer Contact Centre - Part of National Operations Services

 

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Bakers Mill Treasurer

Dear Enquiries, Unit,

Here are the details you requested:

Postcode: CO10 0GF
Grid Reference: TL882400
Latitude: 52.027214 Longitude: 0.74213773

Yours sincerely,

Glen Mansbridge
Bakers Mill Treasurer

Enquiries, Unit, Environment Agency

5 Atodiad

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commitment to you then please visit our website: 

[1]https://www.gov.uk/government/publicatio...

 

Freedom of Information Act and Environmental Information Regulations state
that a public authority must respond to requests for information within 20
working days however we always aim to provide an answer as soon as we can.
 

 

Usually we make no charge for providing information. In some cases we may
make a charge for licensed re-use of our data. Where this is the case, we
will notify you in advance.

 

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If your email was to report an environmental incident i.e. pollution, fish
in distress, dumping of hazardous waste etc. then please call our
Freephone 24 hour Incident Hotline on 0800 80 70 60.   For more details
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Enquiries, Unit, Environment Agency

Dear Glen,

Thank you for your enquiry regarding the culvert at Bakers Mill, Sudbury. I have passed your e-mail to the local customer team who will deal with your request.

The Freedom of Information Act and Environmental Information Regulations state that a public authority must respond to requests for information within 20 working days, but we aim to respond to all enquiries as quickly as we can.

You can find more information about our service commitment by clicking on the link below:

https://www.gov.uk/government/publicatio...

You can contact our customer team directly on the contact details below, or call the National Customer Contact Centre on 03708 506506 who will transfer you to the area team.

Please quote your enquiry reference 171004/GS16 in any correspondence with us regarding this matter.

Customers and Engagement
Environment Agency
East Anglia Area
Iceni House
Cobham Road
IPSWICH
IP3 9JD

Kind regards,

Graham Shoebridge
Customer Service Advisor
Environment Agency - National Customer Contact Centre
Part of National Operations Services

P Tel: 03708 506 506
T Web Site: www.gov.uk/environment-agency

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Enquiries_EastAnglia, Environment Agency

Dear Mr Mansbridge,

Thank you for your enquiry of 03 October 2107. Unfortunately, it appears that it wasn't forwarded on by our National Contact Centre until 03 November 2017, due to an administrative error.

We are liaising with our technical teams to gather the information/data you have requested and your enquiry has been allocated the reference number EAn/2017/65705.

We will aim to send you our response as soon as possible and are aiming for no later than 21 November 2017, in accordance with the Freedom of Information Act (2000) and the Environment Information Regulations (2004).

In the meantime if we can be of further assistance, please contact us quoting the above reference number.

Kind regards,

Customers & Engagement Officer, East Anglia
Environment Agency | Iceni House, Cobham Road, Ipswich IP3 9JD
Environment Agency | Bromholme Lane, Brampton, Huntingdon, Cambridgeshire, PE28 4NE
Team Number: 020 302 55472

National Duty Communications Officer (24/7) | 0800 023 2522
National Duty Communications Manager | 0800 028 2411

Enquiries_EastAnglia, Environment Agency

8 Atodiad

Dear Mr Mansbridge

 

Please find attached a formal extension letter in regards to your recent
Freedom of Information request submitted to us.

 

Should you wish to contact us to discuss the contents of this letter
please use the contact details provided within.

 

Kind regards

Gavin

 

Gavin Rumsey 
Customers & Engagement Officer, Customers & Engagement Team, East Anglia
Area

Environment Agency | Iceni House, Cobham Road, Ipswich IP3 9JD
External: 020 802 48663 | Jabber : 48663 |

Team Number: 0203 0255472

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Enquiries_EastAnglia, Environment Agency

13 Atodiad

Dear Mr Mansbridge

 

We respond to requests under the Freedom of Information Act 2000 and
Environmental Information Regulations 2004.

 

I have attached the copies of the information as requested. Please refer
to the Open Government Licence available here:
[1]http://www.nationalarchives.gov.uk/doc/o...
which explains the permitted use of this information.

 

Please get in touch if you have any further queries or contact us within
two months if you would like us to review the information we have sent.

 

Please do contact me if I can be of further help.

 

Kind regards

 

Gavin

 

Gavin Rumsey 
Customers & Engagement Officer, Customers & Engagement Team, East Anglia
Area

Environment Agency | Iceni House, Cobham Road, Ipswich IP3 9JD
External: 020 802 48663 | Jabber : 48663 |

Team Number: 0203 0255472

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Bakers Mill Treasurer

Dear Enquiries_EastAnglia,

Thank you for this information. It appears that this all relates directly to the river and not the culvert that diverts off the river at the location of Cornard Lock, runs into a mill race then through an underground culvert to the Baker's mill pond, before rejoining the river. None of the information you have supplied shows this water course. Originally it was part of the mill site, then sold to Nestle Purina before the site was purchased by Barratt Homes 10 years ago for housing development. Barratt's narrowed the water course by running a culvert underneath the ground, from the mill race to the mill pond. We need information relating to this culvert - especially a plan showing its route plus any adoption surveys or planning information that would have been submitted by Barratts.

Yours sincerely,

Bakers Mill Treasurer

Enquiries_EastAnglia, Environment Agency

Dear Sir/Madam

  

Thank you for contacting the Customers and Engagement Team for East Anglia
Area.

 

We have received your enquiry and will supply the information/ data you
have requested as soon as possible. 

 

If your request is a general enquiry we will respond to you as soon as
possible within the next 10 working days.

 

The Freedom of Information Act and Environmental Information Regulations
state that a public authority such as ourselves must respond to requests
for information within 20 working days.  We will try our very best to meet
this commitment.

 

You may wish to look at [1]www.data.gov.uk to see if the data you have
requested is available for you online.

 

For further information on what you can expect from us and our full
service commitment to you, please click this link;
[2]https://www.gov.uk/government/publicatio...

 

Kind Regards

 

Customers and Engagement Team

 

East Anglia Area

Direct Dial: 020302 55472

Email : enquiries_EastAnglia[3]@environment-agency.gov.uk

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Enquiries_EastAnglia, Environment Agency

Dear Sir/Madam

  

Thank you for contacting the Customers and Engagement Team for East Anglia
Area.

 

We have received your enquiry and will supply the information/ data you
have requested as soon as possible. 

 

If your request is a general enquiry we will respond to you as soon as
possible within the next 10 working days.

 

The Freedom of Information Act and Environmental Information Regulations
state that a public authority such as ourselves must respond to requests
for information within 20 working days.  We will try our very best to meet
this commitment.

 

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requested is available for you online.

 

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service commitment to you, please click this link;
[2]https://www.gov.uk/government/publicatio...

 

Kind Regards

 

Customers and Engagement Team

 

East Anglia Area

Direct Dial: 020302 55472

Email : enquiries_EastAnglia[3]@environment-agency.gov.uk

 

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Enquiries_EastAnglia, Environment Agency

7 Atodiad

Dear Mr Mansbridge,

 

Thank you for your response dated 27 november 2017, following on from our
reference EAn/2017/65705. We have sent your enquiry to our technical teams
to gather the information/data you have requested and your enquiry has
been allocated the reference number EAn/2017/68690.

 

We will aim to send you our response as soon as possible, but by no later
than 28 December 2017, which is in accordance with the Freedom of
Information Act (2000) and the Environment Information Regulations (2004).

 

In the meantime if we can be of further assistance, please contact us
quoting the above reference number.

 

Kind regards,

 

 

Customers & Engagement Officer, East Anglia
Environment Agency | Iceni House, Cobham Road, Ipswich IP3 9JD

Environment Agency | Bromholme Lane, Brampton, Huntingdon, Cambridgeshire,
PE28 4NE

Team Number: 020 302 55472

 

National Duty Communications Officer (24/7) | 0800 023 2522

National Duty Communications Manager | 0800 028 2411

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From: Bakers Mill Treasurer
[mailto:[FOI #435660 email]]
Sent: 27 November 2017 20:19
To: Enquiries_EastAnglia <[email address]>
Subject: Re: EAn/2017/65705 Response to your request

 

Dear Enquiries_EastAnglia,

 

Thank you for this information.  It appears that this all relates directly
to the river and not the culvert that diverts off the river at the
location of Cornard Lock, runs into a mill race then through an
underground culvert to the Baker's mill pond, before rejoining the river. 
None of the information you have supplied shows this water course. 
Originally it was part of the mill site, then sold to Nestle Purina before
the site was purchased by Barratt Homes 10 years ago for housing
development.  Barratt's narrowed the water course by running a culvert
underneath the ground, from the mill race to the mill pond.  We need
information relating to this culvert - especially a plan showing its route
plus any adoption surveys or planning information that would have been
submitted by Barratts. 

 

Yours sincerely,

 

Bakers Mill Treasurer

 

dangos adrannau a ddyfynnir

Enquiries_EastAnglia, Environment Agency

7 Atodiad

 

 

Dear Sir/Madam

 

Thank you for your recent enquiry to the East Anglia Customers and
Engagement Team.  We would like to know how satisfied you were with our
customer service and would welcome your feedback. 

 

Could you please answer our one question at
[1]http://www.smartsurvey.co.uk/s/EAAreacus... to let us
know what you thought.

 

Kind regards

Teresa

 

 

Teresa Chapman
Customers & Engagement Officer, Customers & Engagement Team, East Anglia
Area
Environment Agency | Bromholme Lane, Brampton, Huntingdon, Cambridgeshire,
PE28 4NE

Environment Agency | Iceni House, Cobham Road, Ipswich IP3 9JD

[2][email address]
External: 02030 255472

 

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We may have to make this message and any reply to it public if asked to under the Freedom of Information Act, Data Protection Act or for litigation. Email messages and attachments sent to or from any Environment Agency address may also be accessed by someone other than the sender or recipient, for business purposes.
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Enquiries_EastAnglia, Environment Agency

Dear Mr Mansbridge

 

Thank you for your recent enquiry dated 27 November 2017.

 

All the information we provided was all we had in regards to the site and
its surroundings. We do not hold any more information.

 

If we can be of any further help, please do contact me.

 

Kind regards

 

Victoria Clemence
Customer and Engagement Officer

'0203 02 58512
8  [1][email address]

* Iceni House, Cobham Road, Ipswich, Suffolk. IP3 9JD

 

 

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Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywBakers Mill Treasurer mewngofnodwch a gadael i bawb wybod.