Request for more information

The request was successful.

Dear Tower Hamlets Homes Limited,

I was wondering if you had a breakdown of all software applications
used by the ALMO.

Yours faithfully,

Collin Jenkins

Michael Tighe,

Mr Jenkins,

Many thanks for your email.

I can confirm that your request has been logged and following liaison
with our ICT department, you will receive a response to your request
from either myself or my Manager, Paul Gudge.

Please be advised that the response time for Freedom of Information
requests is 20 working days.

Should you have any further queries regarding this matter, please feel
free to contact me, my details are below.

Many thanks.

Mike Tighe
Housing Enquiries and Complaints Officer
Strategy & Performance Division
Tower Hamlets Homes
4th Floor, Jack Dash House
2 Lawn House Close
London E14 9YQ, UK

Tel: 020 7364 3029

Email: [email address]

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Jane L Jones,

Dear Sir/Madam

FREEDOM OF INFORMATION ACT 2000

Thank you for your email.

Your request is being considered and if the information is held you will
receive the information requested within the statutory timescale of 20
working days as defined by the Freedom of Information Act 2000, subject to
the information not being exempt.

If the time taken to meet your request is likely to exceed 18 hours, we
will contact you and ask you amend your request to bring it below this
time limit. We will assist you with suggestions of how this might be
achieved.

I may also contact you if the request needs to be clarified; this is to
ensure that we provide you with the information you require.

Please note that some information you have requested may not be provided
to you; this will only be information that can be withheld by law. In
most cases the reasons will be explained to you along with your copy of
any information that can be released to you.

Yours faithfully,

Jane Jones

Information Governance Administrative Officer

Legal Services

6th Floor

Mulberry Place

London E14 2BG

0207 364 4736

[1][email address]

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References

Visible links
1. mailto:[email address]
file:///tmp/BLOCKED::mailto:[email address]
2. http://www.towerhamlets.gov.uk/
3. mailto:[Tower Hamlets Homes Limited request email]

Jane L Jones,

1 Attachment

Dear Sir/Madam

FREEDOM OF INFORMATION ACT 2000 - IGT_FOI_02_2688 - Software applications used
by the ALMO

Your request for information has been considered under the requirements of
the Freedom of Information Act and the information is attached/below.

If you have any queries please get in touch with me to discuss them. You
might like to know that the Council's website [1]www.towerhamlets.gov.uk
contains a section on the Freedom of Information Act that lists other
publications readily available from the Council under its Publication
Scheme.

Yours faithfully

Jane Jones

Information Governance Administrative Officer

Legal Services

6th Floor

Mulberry Place

London E14 2BG

0207 364 4736

[2][email address]

Most of the information we provide in response to Freedom of Information
Act 2000 request will be subject to copyright protection. In most cases
the copyright will be owned by the London Borough of Tower Hamlets. The
copyright in other information may be owned by another person or
organization as indicated in the information itself.

You are free to use any information supplied for your own use, including
for non-commercial research purposes. The information may also be used for
the purposes of news reporting. However, any other type of re-use, for
example, publishing the information or issuing copies to the public will
require the permission of the copyright holder.

For information where the copyright is owned by the London Borough of
Tower Hamlets, details of the conditions of re-use can be found on our
website at [3]www.towerhamlets.gov.uk.

For information where the copyright is owned by another person or
organization, you must apply to the copyright holder to obtain their
permission.

If you unhappy with this response or wish to complain about any aspect of
the handling of this request please write to:

Corporate Complaints Unit

Tower Hamlets Town Hall

Mulberry Place

5 Clove Crescent

London E14 2BG

If you are subsequently not satisfied with the Council's response to your
complaint you have a right of appeal to the independent Information
Commissioner at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

Telephone: 01625 545 700

[4]www.informationcommissioner.gov.uk

Further information about the operation of the act is available from the
council's website [5]www.towerhamlets.gov.uk and the information leaflet
in public reception areas in Council buildings.

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References

Visible links
1. http://www.towerhamlets.gov.uk/
http://www.towerhamlets.gov.uk/
2. mailto:[email address]
file:///tmp/BLOCKED::mailto:[email address]
3. http://www.towerhamlets.gov.uk/
http://www.towerhamlets.gov.uk/
4. http://www.informationcommissioner.gov.uk/
http://www.informationcommissioner.gov.uk/
5. http://www.towerhamlets.gov.uk/
http://www.towerhamlets.gov.uk/
6. http://www.towerhamlets.gov.uk/
7. mailto:[Tower Hamlets Homes Limited request email]