Request for information on provision of services

A.G Emmanuel made this Rhyddid Gwybodaeth request to Stockport Homes Limited

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Roedd y cais yn llwyddiannus.

Dear Stockport Homes Limited,

I’d like to request some information in regards to the following services.
 
Listed Services:
a) Laundry equipment supply, maintenance and install.
b) Catering equipment supply, maintenance and install.
c) Fire equipment supply, maintenance and install and provision of Fire Risk Assessments / consultancy.
d) HVAC equipment supply, maintenance and install.
e) Cleaning supplies in regards to laundry detergents, laundry disinfectants, room disinfection solutions
             
 Request for information on the following:
1)Please confirm your annual spend for the listed services showing a breakdown of contract value and any additional ad-hoc spend for the previous 3 years.
i) Please highlight any credits received or cost deductions made due to poor service for the duration of the contract.

2) Please confirm where services have been won through a tender or bid process or awarded via framework.
i)  Please confirm all suppliers who competed and their scoring following evaluation.
ii)  Please provide a copy of the winning submission and contract in place.
iii) Please confirm the expected retender date.
iv) Please confirm the portal or tender forum you advertise/promote such works through.

3) Please confirm the SLA Levels in place for the listed services.
i) Please confirm the SLA Levels reached by current suppliers for the listed services.

4) Please provide your most recent asset list for the above services.

5) Please confirm the name and contact details of the person responsible for procurement of the above services.

Yours faithfully,

A.G Emmanuel

Assurance - Stockport Homes, Stockport Homes Limited

Dear A.G Emmanuel

Our reference: FOI 3387
Thank you for your correspondence of 10th December where you requested information about the listed services.

From our preliminary assessment, it is clear that we will not be able to answer your request without further clarification, this is in relation to point 3.

3. Please confirm the SLA Levels in place for the listed services.
i) Please confirm the SLA Levels reached by current suppliers for the listed services.

Please can you clarify what you mean by SLA Levels? For example, is the amount of SLA’s there are for the listed services or how much is spent on these agreements.

Once you have clarified your request, I will be able to begin to process your request. If I do not receive clarification within three months your request will be considered to have lapsed. (Under section 1(3) of the Freedom of Information Act (FOIA), Stockport Homes need not comply with a request unless any further information reasonably required to locate the information is supplied).

Please remember to quote the reference number above in any future communications.

Stephen Sermon
Information Governance Officer
Stockport Homes Group
Tel: 0161 474 3144
www.stockporthomes.org

Confidentiality:- This email, its contents and any attachments are intended only for the above named. As the email may contain confidential or legally privileged information, if you are not, or suspect that you are not, the above named or the person responsible for delivery of the message to the above named, please delete or destroy the email and any attachments immediately and inform the sender of the error.

dangos adrannau a ddyfynnir

Dear Assurance - Stockport Homes,
Thank you for your response.

To clarify, we’d like to understand any agreed SLA response times for contracts associated with the listed services. SLAs are pre-agreed timescales for your supplier to respond to a call being logged / issue being raised / or for an engineer attend site for reactive work

Yours sincerely,

A.G Emmanuel

Assurance - Stockport Homes, Stockport Homes Limited

Dear A.G Emmanuel

Our reference: FOI 3387

Thank you for your correspondence of 7th January 2021 where you clarified information about the listed services.

Subsequently, I have approached the relevant business areas and have been made of another part of the request that must be clarified before we can proceed.

You cited "Fire equipment" as an area of interest. Please could you confirm what is meant by this? For example, do you require information relating to how much SHG spent on fire extinguishers OR fire alarms, sprinklers etc.

Once you have clarified your request, I will be able to begin to process your request. If I do not receive clarification within three months your request will be considered to have lapsed. (Under section 1(3) of the Freedom of Information Act (FOIA), Stockport Homes need not comply with a request unless any further information reasonably required to locate the information is supplied).

Please remember to quote the reference number above in any future communications.

Thank you

Stephen Sermon

Information Governance Officer

Stockport Homes Group

Tel: 0161 474 3144

www.stockporthomes.org

dangos adrannau a ddyfynnir

Dear Assurance - Stockport Homes,
Thank you for the response. We use the term Fire Equipment to incorporate the following services if you could advise of your spend and providers to cover these services.
Professional Fire Risk Assessments
Commercial Fire Risk Assessments
Legal and regulatory compliance support
Fire Alarm audits, supply and servicing
Health/Safety guidance
Fire Equipment – extinguishers, sprinklers (plus testing, checks and maintenance)
Fire Alarms (plus fire alarm servicing)
Fire Protection - fire doors, compartmentation etc

Yours sincerely,

A.G Emmanuel

Assurance - Stockport Homes, Stockport Homes Limited

Dear A.G Emmanuel,

Our Reference: FOI 3387
Thank you for your correspondence received on 15th January 2021 requesting information relating to the listed services. Following clarification we can now proceed with your request.

Your request is being dealt with under the terms of the Freedom of Information Act 2000. Stockport Homes has twenty working days to provide you with an answer to your request.

We will respond to you no later than 12th February 2021.

If you have any queries about this request do not hesitate to contact me.

Please remember to quote the reference number above in any future communications.

Best regards

Stephen Sermon
Information Governance Officer
Stockport Homes Group
www.stockporthomes.org

Confidentiality:- This email, its contents and any attachments are intended only for the above named. As the email may contain confidential or legally privileged information, if you are not, or suspect that you are not, the above named or the person responsible for delivery of the message to the above named, please delete or destroy the email and any attachments immediately and inform the sender of the error.

dangos adrannau a ddyfynnir

Assurance - Stockport Homes, Stockport Homes Limited

Dear A.G Emmanuel,

Our reference: FOI 3387
Thank you for your correspondence where you requested information about the listed services.

Section 12 of the Act makes provision for Stockport Homes to refuse requests for information where the cost of dealing with them would exceed the appropriate limit, which is set at £450. This represents the estimated cost of one person spending 18 hours of working time in determining whether the department holds the information, locating, retrieving and extracting the information.

We estimate that it will take us in excess of 18 hours of working time to determine appropriate material and locate, retrieve and extract the information in reference to your request. Therefore, your request will not be processed further.

Advice & assistance

You may wish to refine your request by narrowing its scope by being more specific about what information you particularly wish to obtain, including any dates or periods of time relevant to the information required. We are likely to hold annual spend, asset lists, and SLA Levels where used.

Stockport Homes publishes information relating to how it spends its money online here: https://www.stockporthomes.org/about-us/...

I can also inform you that we do employ a Procurement Officer however they are not solely responsible for all procurement.

If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. Internal review requests should be submitted within forty days of the date of receipt of the response to your original letter and should be addressed to: Assistant Chief Executive, Cornerstone, 2 Edward Street, Stockport. SK1 3NQ.

Please remember to quote the reference number above in any future communications.

If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision.

The Information Commissioner can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Best regards

Stephen Sermon
Information Governance Officer
Stockport Homes Group
Tel: 0161 474 3144
www.stockporthomes.org

Confidentiality:- This email, its contents and any attachments are intended only for the above named. As the email may contain confidential or legally privileged information, if you are not, or suspect that you are not, the above named or the person responsible for delivery of the message to the above named, please delete or destroy the email and any attachments immediately and inform the sender of the error.

dangos adrannau a ddyfynnir

REF Number: FOI 3387
Dear Assurance - Stockport Homes,
Thank you for your reply. Please see below a shortened and clarified FOI request:

I’d like to request some information in regards to the following services.
Listed Services:
a) Laundry equipment supply, maintenance and install.
b) Fire equipment supply, maintenance and install and provision of Fire Risk Assessments / consultancy.
c) HVAC equipment supply, maintenance and install.

1)Please confirm your annual spend for the listed services showing a breakdown of contract value and any additional ad-hoc spend.

2) Please confirm where services have been won through a tender or bid process or awarded via framework.
i) Please confirm the expected retender date.
ii) Please confirm the portal or tender forum you advertise/promote such works through.

3) Please confirm the name and contact details of the person responsible for procurement of the above services.

Yours sincerely,

A.G Emmanuel

Assurance - Stockport Homes, Stockport Homes Limited

2 Atodiad

Our reference: FOI 3409

Thank you for your correspondence of 29 January 2021 where you requested
information about a range of services.

 

The information you requested is attached.

 

You asked:

 

“[In relation to] a) Laundry equipment supply, maintenance and install.

 

1)Please confirm your annual spend for the listed services showing a
breakdown of contract value and any additional ad-hoc spend.

 

2) Please confirm where services have been won through a tender or bid
process or awarded via framework.

i) Please confirm the expected retender date.

ii) Please confirm the portal or tender forum you advertise/promote such
works through.

 

3) Please confirm the name and contact details of the person responsible
for procurement of the above services.”

 

Our Response

 

Please find the information in the attached document.

 

By providing a response to a Freedom of Information request, it does not
automatically grant permission to re-use the information supplied.

 

Under UK copyright law you can (without permission) use any information
supplied for the purposes of private study and non-commercial research.
Similarly, information supplied can also be re-used for the purposes of
news reporting. An exception to this is photographs.

 

Information where the copyright is owned and supplied by Stockport Homes
can be re-used under the Open Government Licence. For information about
this please see
[1]http://www.nationalarchives.gov.uk/doc/o...
This does not apply to information which is copyrighted by a third party,
you will need to apply for permission to re-use information under these
circumstances.

 

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within forty days of the date of receipt of the response to your
original letter and should be addressed to: Assistant Chief Executive,
Cornerstone, 2 Edward Street, Stockport. SK1 3NQ.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.

 

Best regards

 

 

Jonathan Vali

Governance Manager

Stockport Homes Group

Cornerstone

2 Edward Street

Stockport

SK1 3NQ 

 

Tel: 0161 474 2850

[mobile number]

 

[2]www.stockporthomes.org

 

[3]stockporthomes EMAIL FOOTER

 

Confidentiality:- This email, its contents and any attachments are
intended only for the above named. As the email may contain confidential
or legally privileged information, if you are not, or suspect that you are
not, the above named or the person responsible for delivery of the message
to the above named, please delete or destroy the email and any attachments
immediately and inform the sender of the error.

 

References

Visible links
1. http://www.nationalarchives.gov.uk/doc/o...
2. http://www.stockporthomes.org/