Request for information on provision of services

A.G Emmanuel made this Rhyddid Gwybodaeth request to Barnet Homes

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Mae'r ymateb i'r cais hwn yn hwyr iawn. Yn ôl y gyfraith, ym mhob amgylchiad, dylai Barnet Homes fod wedi ymateb erbyn hyn. (manylion). Gallwch gwyno drwy yn gofyn am adolygiad mewnol.

Dear Yorkshire Housing,
I’d like to request some information in regards to the following services.
 
Listed Services:
a) Laundry equipment supply, maintenance and install.
b) Catering equipment supply, maintenance and install.
c) Fire equipment supply, maintenance and install and provision of Fire Risk Assessments / consultancy.
d) HVAC equipment supply, maintenance and install.
e) Cleaning supplies in regards to laundry detergents, laundry disinfectants, room disinfection solutions
             
 Request for information on the following:
1)Please confirm your annual spend for the listed services showing a breakdown of contract value and any additional ad-hoc spend for the previous 3 years.
i) Please highlight any credits received or cost deductions made due to poor service for the duration of the contract.

2) Please confirm where services have been won through a tender or bid process or awarded via framework.
i)  Please confirm all suppliers who competed and their scoring following evaluation.
ii)  Please provide a copy of the winning submission and contract in place.
iii) Please confirm the expected retender date.
iv) Please confirm the portal or tender forum you advertise/promote such works through.

3) Please confirm the SLA Levels in place for the listed services.
i) Please confirm the SLA Levels reached by current suppliers for the listed services.

4) Please provide your most recent asset list for the above services.

5) Please confirm the name and contact details of the person responsible for procurement of the above services.

Yours faithfully,

A.G Emmanuel

Talk To Us, Barnet Homes

Thank you for contacting The Barnet Group.

This is to confirm that your email has been received. Please do not
respond directly to this email.

Due to the ongoing Covid-19 pandemic we are currently dealing with a high
volume of calls and emails. This means that it may take more than 5
working days for us to respond to your email enquiry.

If your enquiry is of an urgent nature or you require assistance sooner
than this, please call our Customer Contact Team on 020 8080 6587, between
8am to 5pm Monday to Friday. We also offer a 24 hour emergency repairs
service through this number.

For the latest information regarding benefits, financial support, housing
advice, your tenancy and advice for leaseholders, please visit our
website: https://thebarnetgroup.org/bh/

Kind regards,

The Barnet Group Customer Contact Team

dangos adrannau a ddyfynnir

Talk To Us, Barnet Homes

Good Morning

Thank you for your email

You noted, in your email that the FOI request was for Yorkshire Housing.
You have contacted Barnet Homes.

Did you want Yorkshire Housing or the request is directed to Barnet Homes?
Please do you mind clarifying.

Regards

Charles Ayodele
Talk2us
Tel: 020 80 80 6587
Email:[email address]

Please see link below to our website for useful information and updates regarding rent, repairs, advice on benefits and COVID-19 updates.

Website: https://thebarnetgroup.org/bh/

3rd Floor, 2 Bristol Avenue, Colindale, London NW9 4EW

dangos adrannau a ddyfynnir

Dear Talk To Us,
Good morning. My apologies, that was a mistake. The FOI request is intended for Barnet Homes.
I look forward to your response. Thank you.

Yours sincerely,

A.G Emmanuel

Talk To Us, Barnet Homes

Thank you for contacting The Barnet Group.

This is to confirm that your email has been received. Please do not
respond directly to this email.

Due to the ongoing Covid-19 pandemic we are currently dealing with a high
volume of calls and emails. This means that it may take more than 5
working days for us to respond to your email enquiry.

If your enquiry is of an urgent nature or you require assistance sooner
than this, please call our Customer Contact Team on 020 8080 6587, between
8am to 5pm Monday to Friday. We also offer a 24 hour emergency repairs
service through this number.

For the latest information regarding benefits, financial support, housing
advice, your tenancy and advice for leaseholders, please visit our
website: https://thebarnetgroup.org/bh/

Kind regards,

The Barnet Group Customer Contact Team

dangos adrannau a ddyfynnir

Dear Barnet Homes,
Good morning.
My apologies, that was a mistake. The FOI request is intended for Barnet Homes.
I look forward to your response. Thank you.
Yours faithfully,

A.G Emmanuel

Talk To Us, Barnet Homes

Thank you for contacting The Barnet Group.

This is to confirm that your email has been received. Please do not
respond directly to this email.

Due to the ongoing Covid-19 pandemic we are currently dealing with a high
volume of calls and emails. This means that it may take more than 5
working days for us to respond to your email enquiry.

If your enquiry is of an urgent nature or you require assistance sooner
than this, please call our Customer Contact Team on 020 8080 6587, between
8am to 5pm Monday to Friday. We also offer a 24 hour emergency repairs
service through this number.

For the latest information regarding benefits, financial support, housing
advice, your tenancy and advice for leaseholders, please visit our
website: https://thebarnetgroup.org/bh/

Kind regards,

The Barnet Group Customer Contact Team

dangos adrannau a ddyfynnir