Request for information on provision of services

A.G Emmanuel made this Rhyddid Gwybodaeth request to Nottingham City Homes

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Roedd y cais yn rhannol lwyddiannus.

Dear Nottingham City Homes,
I’d like to request some information in regards to the following services.

Listed Services:
a) Laundry equipment supply, maintenance and install.
b) Catering equipment supply, maintenance and install.
c) Fire equipment supply, maintenance and install and provision of Fire Risk Assessments / consultancy.
d) HVAC equipment supply, maintenance and install.
e) Cleaning supplies in regards to laundry detergents, laundry disinfectants, room disinfection solutions

Request for information on the following:
1)Please confirm your annual spend for the listed services showing a breakdown of contract value and any additional ad-hoc spend for the previous 3 years.
i) Please highlight any credits received or cost deductions made due to poor service for the duration of the contract.

2) Please confirm where services have been won through a tender or bid process or awarded via framework.
i) Please confirm all suppliers who competed and their scoring following evaluation.
ii) Please provide a copy of the winning submission and contract in place.
iii) Please confirm the expected retender date.
iv) Please confirm the portal or tender forum you advertise/promote such works through.

3) Please confirm the SLA Levels in place for the listed services.
i) Please confirm the SLA Levels reached by current suppliers for the listed services.

4) Please provide your most recent asset list for the above services.

5) Please confirm the name and contact details of the person responsible for procurement of the above services.

Yours faithfully,

A.G Emmanuel

NCH_Info Governance, Nottingham City Homes

Thank you for your communication and we acknowledge receipt of your
enquiry. Your enquiry will be responded to within that statutory timescale
of one calendar month for a Subject Access Request and Freedom of
Information Requests. Should you have any further enquiries please contact
the Governance team on  0115 746 9161

[1]Categories of help available for residents during Coronavirus lockdown

dangos adrannau a ddyfynnir

NCH_Info Governance, Nottingham City Homes

Dear A.G Emmanuel

 

Thank you for your request for information,

 

As requested, please see Nottingham City Homes Full response below:

 

Listed Services:

 

a) Laundry equipment supply, maintenance and install. Annual spend £36k,
no credits / deductions made due to poor service etc.  Goodman Spark hold
the contract which was awarded via a framework. Not at liberty to divulge
competing suppliers or their scores or copies of the contract / SLA
information.  Likely to use another framework or quotations during
February 2021.

 

b) Catering equipment supply, maintenance and install. Nottingham City
Homes do not buy catering equipment supplies

 

c) Fire equipment supply, maintenance and install and provision of Fire
Risk Assessments / consultancy. Fire risk assessments are done on a
project by project basis and we would tap into one of the frameworks for
this, as and when needed.

 

d) HVAC equipment supply, maintenance and install.  Nottingham City Homes
do not have a contract for this.

 

e) Cleaning supplies in regards to laundry detergents, laundry
disinfectants, room disinfection solutions  Nottingham City Homes do not
have a contract for laundry detergents.  We do have one with Personnel
Hygiene Services Limited (PHS) for wash room hygiene consumables. This is
purchased through a framework, worth £3,500k per year.

 

 

5) Please confirm the name and contact details of the person responsible
for procurement of the above services.

 

We would recommend that all potential suppliers bid  for frameworks when
they advertise such contracts.  It’s rare for NCH to run our own tenders
for such small spend contracts.  In cased that we do run our own tenders,
we publish them on Pro Contract / Due North and we will also publish them
through the UK government’s brand new ‘Find A Tender’ system.

 

If you are unhappy with the response provided or with the handling of your
request, you can ask for an internal review by writing to the Information
Governance, Loxley House, Station Street, Nottingham, NG2 3NJ by stating
the reasons for your dissatisfaction. Your request for an internal review
should be made to the Authority within twenty working days of the date of
this letter. Please quote reference FOIA20/DEC/011 in all communications. 

 

If you remain unhappy after receiving the response to your initial
complaint you can request an independent review from the Information
Commissioner's Office at FOI/EIR Complaints Resolution, Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9
5AF. You may also contact the Information Commissioner's Office by
telephone on 0303 123 1113 or by email at [1][email address]. 

 

Kind regards

 

 

dangos adrannau a ddyfynnir