Request for information on provision of services

A.G Emmanuel made this Rhyddid Gwybodaeth request to Homes England

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Mae'r ymateb i'r cais hwn yn hwyr iawn. Yn ôl y gyfraith, ym mhob amgylchiad, dylai Homes England fod wedi ymateb erbyn hyn. (manylion). Gallwch gwyno drwy yn gofyn am adolygiad mewnol.

Dear Homes England,
I’d like to request some information in regards to the following services.

Listed Services:
a) Laundry equipment supply, maintenance and install.
b) Catering equipment supply, maintenance and install.
c) Fire equipment supply, maintenance and install and provision of Fire Risk Assessments / consultancy.
d) HVAC equipment supply, maintenance and install.
e) Cleaning supplies in regards to laundry detergents, laundry disinfectants, room disinfection solutions

Request for information on the following:
1)Please confirm your annual spend for the listed services showing a breakdown of contract value and any additional ad-hoc spend for the previous 3 years.
i) Please highlight any credits received or cost deductions made due to poor service for the duration of the contract.

2) Please confirm where services have been won through a tender or bid process or awarded via framework.
i) Please confirm all suppliers who competed and their scoring following evaluation.
ii) Please provide a copy of the winning submission and contract in place.
iii) Please confirm the expected retender date.
iv) Please confirm the portal or tender forum you advertise/promote such works through.

3) Please confirm the SLA Levels in place for the listed services.
i) Please confirm the SLA Levels reached by current suppliers for the listed services.

4) Please provide your most recent asset list for the above services.

5) Please confirm the name and contact details of the person responsible for procurement of the above services.

Yours faithfully,

A.G Emmanuel

Info Gov, Homes England

Thank you for your email to the Information Access team at Homes England.

 

Please refer to the table below which sets out our service standard
response times to your email.

 

Requests for Information under the Freedom of We aim to acknowledge your
Information Act 2000 or Environmental request within one working
Information Regulations 2004 day, and no later than three
working days.

 
Complaints We aim to acknowledge your
request within five working
  days.

 
Data Subject Access Requests under the We aim to acknowledge your
General Data Protection Regulations and in request within one working
accordance with the Data Protection Act 2018 day, and no later than three
working days.
 
Enquiries/Correspondence We aim to provide a response
within three working days.
 
 

 

dangos adrannau a ddyfynnir

References

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1. mailto:[Homes England request email]
2. https://www.gov.uk/government/organisati...

Info Gov, Homes England

1 Atodiad

Dear A.G Emmanuel,

Please find attached correspondence relating to your request for information which we are processing in accordance with the Freedom of Information Act 2000.

Kind Regards,
The Information Governance Team
Homes England

Switchboard: 0300 1234 500
Windsor House - 6th Floor - 50 Victoria Street - London - SW1H 0TL
@HomesEngland

#MakingHomesHappen
We're the government's housing accelerator. We have the appetite, influence, expertise and resources to drive positive market change. Find out more and help make this happen.

OFFICIAL

dangos adrannau a ddyfynnir

Info Gov, Homes England

1 Atodiad

Dear A.G Emmanuel,

Please find attached our response to your request for information which we processed in accordance with the Freedom of Information Act 2000.

Kind Regards,
The Information Governance Team
Homes England

Switchboard: 0300 1234 500
Windsor House - 6th Floor - 50 Victoria Street - London - SW1H 0TL
@HomesEngland

#MakingHomesHappen
We're the government's housing accelerator. We have the appetite, influence, expertise and resources to drive positive market change. Find out more and help make this happen.

OFFICIAL

dangos adrannau a ddyfynnir