Request about language services

The request was successful.

Dear Liverpool City Council,

In regards to Interpreting and Translations services used by your organisation,

1) Can you please provide details of your current provider(s) (company name, date contract was awarded and date of expiry/renewal)

2) Please list your top ten most popular languages for the last 2 years.

3) What types of language services have you provided during the COVID-19 pandemic?

4) How many interpreting requests have not been filled during the COVID 19 pandemic and what languages were they?

I believe under the terms of the FOI Act 2000 I should receive this information within 20 working days from today's date.

Yours faithfully,

Sofia Kis

Liverpool City Council

 
Dear Sofia Kis
 
Please note:

We would at this time advise that Liverpool City Council in common with
other public authorities is presently dealing with, responding to and
affected by the current public health emergency arising from Coronavirus.

When we have sufficient personnel to be able to deal with, and respond to,
your request we will do so in due course.

We thank you for your patience at this time whilst staff are diverted to
maintaining essential services for the residents of Liverpool during this
current public health emergency.

 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 12 May
2021 concerning.
 
Dear Liverpool City Council,

In regards to Interpreting and Translations services used by your
organisation,

1) Can you please provide details of your current provider(s) (company
name, date contract was awarded and date of expiry/renewal)

2) Please list your top ten most popular languages for the last 2 years.

3) What types of language services have you provided during the COVID-19
pandemic?

4) How many interpreting requests have not been filled during the COVID 19
pandemic and what languages were they?

I believe under the terms of the FOI Act 2000 I should receive this
information within 20 working days from today's date.

Yours faithfully,

Sofia Kis...
 
We are dealing with your request under the Freedom of Information Act
2000 and we aim to send a response by 10 June 2021.
 
In some case, a fee may be payable. If we decide a fee is payable, we will
send you a fee notice and we will require you to pay the fee before
proceeding with your request.
 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to request an internal review and
to complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
Yours sincerely,
 
Information Team
Liverpool City Council
 
NOTE: Please do not edit the subject line when replying to this email.
 
LIVERPOOL CITY COUNCIL DISCLAIMER
This email contains proprietary confidential information some or all of
which may be legally privileged and/or subject to the provisions of
privacy legislation. It is intended solely for the addressee.
If you are not the intended recipient, an addressing or transmission error
has misdirected this e-mail; you must not use, disclose, copy, print or
disseminate the information contained within this e-mail. Please notify
the author immediately by replying to this email.
Any views expressed in this email are those of the individual sender,
except where the sender specifically states these to be the views of
Liverpool City Council.
This email has been scanned for all viruses and all reasonable precautions
have been taken to ensure that no viruses are present. Liverpool City
Council cannot accept responsibility for any loss or damage arising from
the use of this email or attachments.

Liverpool City Council

 
Dear Sofia Kis
 
Please note:

We would at this time advise that Liverpool City Council in common with
other public authorities is presently dealing with, responding to and
affected by the current public health emergency arising from Coronavirus.

When we have sufficient personnel to be able to deal with, and respond to,
your request we will do so in due course.

We thank you for your patience at this time whilst staff are diverted to
maintaining essential services for the residents of Liverpool during this
current public health emergency.

 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 12 May
2021 concerning Dear Liverpool City Council,

In regards to Interpreting and Translations services used by your
organisation,

1) Can you please provide details of your current provider(s) (company
name, date contract was awarded and date of expiry/renewal)

2) Please list your top ten most popular languages for the last 2 years.

3) What types of language services have you provided during the COVID-19
pandemic?

4) How many interpreting requests have not been filled during the COVID 19
pandemic and what languages were they?

I believe under the terms of the FOI Act 2000 I should receive this
information within 20 working days from today's date.

Yours faithfully,

Sofia Kis...
 
We are dealing with your request under the Freedom of Information Act
2000 and we aim to send a response by 10 June 2021.
 
In some case, a fee may be payable. If we decide a fee is payable, we will
send you a fee notice and we will require you to pay the fee before
proceeding with your request.
 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to request an internal review and
to complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
Yours sincerely,
 
Information Team
Liverpool City Council
 
NOTE: Please do not edit the subject line when replying to this email.
 
LIVERPOOL CITY COUNCIL DISCLAIMER
This email contains proprietary confidential information some or all of
which may be legally privileged and/or subject to the provisions of
privacy legislation. It is intended solely for the addressee.
If you are not the intended recipient, an addressing or transmission error
has misdirected this e-mail; you must not use, disclose, copy, print or
disseminate the information contained within this e-mail. Please notify
the author immediately by replying to this email.
Any views expressed in this email are those of the individual sender,
except where the sender specifically states these to be the views of
Liverpool City Council.
This email has been scanned for all viruses and all reasonable precautions
have been taken to ensure that no viruses are present. Liverpool City
Council cannot accept responsibility for any loss or damage arising from
the use of this email or attachments.

Liverpool City Council

2 Attachments

 
Dear Sofia Kis
 
Thank you for your request for information received on 12 May 2021.
 
Please find attached our response to your request.
 
Yours sincerely,
 
Information Team
Liverpool City Council
 
NOTE: Please do not edit the subject line when replying to this email.
 
LIVERPOOL CITY COUNCIL DISCLAIMER
This email contains proprietary confidential information some or all of
which may be legally privileged and/or subject to the provisions of
privacy legislation. It is intended solely for the addressee.
If you are not the intended recipient, an addressing or transmission error
has misdirected this e-mail; you must not use, disclose, copy, print or
disseminate the information contained within this e-mail. Please notify
the author immediately by replying to this email.
Any views expressed in this email are those of the individual sender,
except where the sender specifically states these to be the views of
Liverpool City Council.
This email has been scanned for all viruses and all reasonable precautions
have been taken to ensure that no viruses are present. Liverpool City
Council cannot accept responsibility for any loss or damage arising from
the use of this email or attachments.