Thank you for your request and please accept this email as confirmation of
receipt.

Unfortunately, due to current staffing issues, you may experience some
delay with the response to your request. Please be assured we are working
hard to try and resolve this as soon as possible, as we take your rights
and our duty under the FOI Act very seriously.

In the meantime please accept our apology, we will do our best to meet the
prescribed timescales and respond as soon as possible.

Many thanks for your patience.

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Good afternoon    

I’m sorry we have not been able to respond to your FOI Request on time.

Unfortunately, currently SYP is dealing with extended staffing issues, as
well as with an increased number of requests, which have contributed to a
large backlog.

Please note we are doing everything we can to clear the backlog but with
continuing staffing issues we will have further ongoing delays. 

Please note we are working on our requests in date order to ensure
fairness for all applicants.  The Information Commissioner’s Office is
aware of the issues we are dealing with and the steps we are taking to
address this. 

It would also be a tremendous help if you could let us know if your FOI is
still required, if we will not hear back from you in two weeks, we will
close your current request. Please note that we are taking this step due
to difficult situation we are in to aid applicants who are still looking
forward to receiving the responses. If you prefer to keep your request
open, please make sure to contact us within the 2 weeks from our notice.

We do appreciate your patience,

Please accept our sincere apologies for all delays

Kind Regards

Julie Parkin

Disclosure Officer 

Information Rights Office

Data Office

Carbrook House

Carbrook Hall Road

Sheffield  

S9 2EG

[1]southyorks.police.uk
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