Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywJack lines mewngofnodwch a gadael i bawb wybod.

Reports and repair to unsecured paving around Balaam House

We're waiting for Jack lines to read a recent response and update the status.

Dear Sutton Housing Partnership,

I would like to know how many reports and repairs have been made regarding the new unsecured paving around Balaam House and collingwood estate since it was installed.

Yours faithfully,

Jack Garrett-Lines

Customer Care, Sutton Housing Partnership

6 Atodiad

Thank you for contacting Sutton Housing Partnership.

The Customer Experience Team are dealing with your enquiry and you will
receive a response within 7 working days.

 

 

If you are reporting a repair we will update you by email with the repair
job number and details of the date and time the works have been scheduled.

 

In an emergency – such as a burst pipe, or a hot water or heating failure,
please contact us on 020 8915 2000 for immediate advice and guidance.

 

[1]MySHP  - Did you know you can now check your rent balance, report a
repair and update your contact details all on line at [2]MySHP. Click the
link below to create an account

[3]http://www.suttonhousingpartnership.org....

Kind Regards,

Customer Experience Team

Sutton Housing Partnership Ltd.

 

[4][IMG]n Tel: 020 8915 2000  

n Sutton Gate, 1 Carshalton Road, Sutton, SM1 4LE                   

[5]www.suttonhousingpartnership.org.uk

[6][email address]

 

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====================================================================================
This email and any attachments may contain confidential/copyright
information and is only for the use of the addressee. You are prohibited
from copying, forwarding, disclosing or otherwise using it in any way if
you are not the addressee or responsible for delivery. If you receive this
email by mistake please advise the sender immediately. If you are subject
to the Freedom of Information Act then Sutton Housing Partnership requests
that you consult with Sutton Housing Partnership prior to releasing any
information contained within this email or any attachments. Sutton Housing
Partnership may monitor the content of emails within its network to ensure
compliance with its policies and procedures. This email and its
attachments are subject to, and do not create or vary, any contractual
relationship between Sutton Housing Partnership and the recipient. Sutton
Housing Partnership, Sutton Gate, 1 Carshalton Road, Sutton, Surrey SM1
4LE. Registered in England and Wales no: 05589014 Please consider the
environment - do you really need to print this email?
====================================================================================

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Dear Mr Garrett-Lines
FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST - REF NO
- F10331 (please quote in correspondence)
I acknowledge your request for information dated the 23 February 2017
relating to Reports And Repairs To Unsecured Paving Around Balaam House.
Your request is being considered and, if it is held, you will receive the
information requested within the statutory timescale of 20 working days as
defined by the Freedom of Information Act 2000, subject to the information
not being exempt or containing a reference to a third party.
If appropriate, the information may be provided in paper copy, normal font
size.  If you require alternative formats, e.g. language, audio, large
print, etc. then please let us know.
For your information, the Act defines a number of exemptions which may
prevent release of the information you have requested.  There will be an
assessment and if any of the exemption categories apply then the
information will not be released.  You will be informed if this is the
case, including your rights of appeal.
If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken on whether or not to
release the information to you.  You will be informed if this is the case.
A fee may be payable for this information.  This will be considered and
you will be informed if a fee is payable.  In this event the fee must be
paid before the information is processed and released.  The 20 working day
time limit is suspended until receipt of the payment.
Please be advised that in line with London Borough of Sutton's commitment
to transparency, in due course an anonymous copy of your request and our
response may be published on our website.
Yours sincerely
FOI Admin Officer
London Borough of Sutton
From: Jack lines [mailto:[1][FOI #391541 email]]
Sent: 23 February 2017 17:01
To: Customer Care
Subject: Freedom of Information request - Reports and repair to unsecured
paving around Balaam House

Dear Sutton Housing Partnership,

I would like to know how many reports and repairs have been made regarding
the new unsecured paving around Balaam House and collingwood estate since
it was installed.

Yours faithfully,

Jack Garrett-Lines

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[2][FOI #391541 email]

Is [3][Sutton Housing Partnership request email] the wrong address
for Freedom of Information requests to Sutton Housing Partnership? If so,
please contact us using this form:
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Disclaimer: This message and any reply that you make will be published on
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If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

dangos adrannau a ddyfynnir

Freedom of Information, Sutton Housing Partnership

7 Atodiad

Dear Mr Garrett-Lines,

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST - REF NO – F10331

 

I refer to your request for information received on 23^rd of February 2017
concerning Reports and Repairs to Unsecured Paving around Balaam House.

 

Sutton Housing Partnership has only one record of a repair being raised at
due to unsecured Paving in the specified area. This repair was raised on
the 23^rd of February 2017 and was subsequently repaired on the same date.

If you are unhappy with the way in which your request has been handled you
have the right to ask for an internal review.  Please notify us in writing
as soon as possible with the grounds upon which you feel the appeal is
justified to : [1][email address]  or by post to Customer Care and
Improvement Team, Civic Offices, St Nicholas Way, Sutton, Surrey, SM1 1EA.

We aim to respond to you within 20 working days of receiving your request.
If it is going to take longer we will let you know.

 

Should you still be dissatisfied with the outcome you have the right to
refer to the Information Commissioner: Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF [2]www.ico.org.uk

 

Yours sincerely,

Louise Allcock

 

 

Louise Allcock

Freedom Of Information Admin

 

 

[3][IMG]n Tel: 020 8915 2000 ext 2474

n Sutton Gate, 1 Carshalton Road, Sutton, SM1 4LE                   

[4]www.suttonhousingpartnership.org.uk

[5][email address]

 

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====================================================================================
This email and any attachments may contain confidential/copyright
information and is only for the use of the addressee. You are prohibited
from copying, forwarding, disclosing or otherwise using it in any way if
you are not the addressee or responsible for delivery. If you receive this
email by mistake please advise the sender immediately. If you are subject
to the Freedom of Information Act then Sutton Housing Partnership requests
that you consult with Sutton Housing Partnership prior to releasing any
information contained within this email or any attachments. Sutton Housing
Partnership may monitor the content of emails within its network to ensure
compliance with its policies and procedures. This email and its
attachments are subject to, and do not create or vary, any contractual
relationship between Sutton Housing Partnership and the recipient. Sutton
Housing Partnership, Sutton Gate, 1 Carshalton Road, Sutton, Surrey SM1
4LE. Registered in England and Wales no: 05589014 Please consider the
environment - do you really need to print this email?
====================================================================================

References

Visible links
1. mailto:[email address]
2. http://www.ico.org.uk/
3. http://www.suttonhousingpartnership.org....
4. file:///tmp/www.suttonhousingpartnership.org.uk
5. mailto:[email address]
6. https://www.facebook.com/SuttonHousingPa...
7. https://twitter.com/SHP_Sutton
8. https://www.linkedin.com/company/sutton-...
9. https://www.youtube.com/user/SHPSutton
10. http://www.suttonbusinessawards.com/

Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywJack lines mewngofnodwch a gadael i bawb wybod.