Dear Aberdeen City Council,

Under the Freedom Of Information Act I would like to request the following data:
- The number of households under your care in 2018, 2019 and 2020
- The total cost of refuse collection operations in 2018, 2019, 2020
- The percentage of bins missed during refuse collection rounds in 2018, 2019 and 2020

Yours faithfully,

Michael Newberry

Foi Enquiries, Aberdeen City Council

Did you know that the quickest way to make a request for information is to
make your request online? Please visit
[1]https://www.aberdeencity.gov.uk/services...
to make a request.

 

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References

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1. https://www.aberdeencity.gov.uk/services...

Access to Information Team, Aberdeen City Council, Aberdeen City Council

1 Atodiad

Reference: FOI-309139020
Date of request: 19/02/2021
Title of request: Refuse Collection

Dear Michael Newberry,

Thank you for your completing your Freedom of Information Request.

We aim to answer all requests within 20 working days.

You will receive a response via email and an update in [1]your self-serve
account.

For information about how we handle your request please see our [2]Freedom
of Information privacy notice.

For information about your appeal rights please see [3]Freedom of
Information reviews and appeals.

Kind regards

Access to Information Team
Aberdeen City Council | Customer Development | Customer Experience |
Customer
Marischal College | Broad Street | Aberdeen | AB10 1AB
[4]www.aberdeencity.gov.uk | Twitter: @AberdeenCC |
Facebook.com/AberdeenCC

Your personal data is very important to us. Please refer to [5]information
on why and how we use your data.

IMPORTANT NOTICE: This e-mail (including any attachment to it) is
confidential, protected by copyright and may be privileged. The
information contained in it should be used for its intended purposes only.
If you receive this email in error, notify the sender by reply email,
delete the received email and do not make use of, disclose or copy it.
Whilst we take reasonable precautions to ensure that our emails are free
from viruses, we cannot be responsible for any viruses transmitted with
this email and recommend that you subject any incoming email to your own
virus checking procedures. Unless related to Council business, the
opinions expressed in this email are those of the sender and they do not
necessarily constitute those of Aberdeen City Council. Unless we expressly
say otherwise in this email or its attachments, neither this email nor its
attachments create, form part of or vary any contractual or unilateral
obligation. Aberdeen City Council's incoming and outgoing email is subject
to regular monitoring.

References

Visible links
1. https://integration.aberdeencity.gov.uk/...
2. https://www.aberdeencity.gov.uk/your-dat...
3. https://www.aberdeencity.gov.uk/services...
4. https://www.aberdeencity.gov.uk /
5. https://www.aberdeencity.gov.uk/your-dat...

Access to Information Team, Aberdeen City Council, Aberdeen City Council

Reference: FOI-309139020
Date of request: 19/02/2021
Title of request: Refuse Collection

Dear Michael Newberry,

Thank you for your information request. We have completed the necessary
search for the information requested. Our response is now detailed below.

- The number of households under your care in 2018, 2019 and 2020

2017-18             117,636

2018-19             118,711

2019-20             120,218

- The total cost of refuse collection operations in 2018, 2019, 2020

Please below the collection costs. Please note that these are total costs
and include the cost of commercial collections. This is because we operate
co-collect commercial and household wastes.

2017-18           £7,322,836

2018-19           £7,124,227

2019-20           £7,071,331

- The percentage of bins missed during refuse collection rounds in 2018,
2019 and 2020

2018 - 0.000391%

2019 - 0.000358%

2020 - 0.000512%

We handled your request for information in accordance with the provisions
of the Freedom of Information (Scotland) Act 2002.

If you are dissatisfied with the way we have handled your request or the
content of it, you are entitled to ask for an appeal. You can do this from
your [1]Aberdeen City Council self service account.

For more information on your right to review, please visit [2]Freedom of
Information Review and Appeals.

We hope this helps with your request.

Kind regards

Access to Information Team
Aberdeen City Council | Customer Development | Customer Experience |
Customer
Marischal College | Broad Street | Aberdeen | AB10 1AB
[3]www.aberdeencity.gov.uk | Twitter: @AberdeenCC |
Facebook.com/AberdeenCC

Your personal data is very important to us. Please refer to [4]information
on why and how we use your data.

IMPORTANT NOTICE: This e-mail (including any attachment to it) is
confidential, protected by copyright and may be privileged. The
information contained in it should be used for its intended purposes only.
If you receive this email in error, notify the sender by reply email,
delete the received email and do not make use of, disclose or copy it.
Whilst we take reasonable precautions to ensure that our emails are free
from viruses, we cannot be responsible for any viruses transmitted with
this email and recommend that you subject any incoming email to your own
virus checking procedures. Unless related to Council business, the
opinions expressed in this email are those of the sender and they do not
necessarily constitute those of Aberdeen City Council. Unless we expressly
say otherwise in this email or its attachments, neither this email nor its
attachments create, form part of or vary any contractual or unilateral
obligation. Aberdeen City Council's incoming and outgoing email is subject
to regular monitoring.

References

Visible links
1. https://integration.aberdeencity.gov.uk/...
2. https://www.aberdeencity.gov.uk/services...
3. https://www.aberdeencity.gov.uk /
4. https://www.aberdeencity.gov.uk/your-dat...

Dear Access to Information Team, Aberdeen City Council,

Thank you for the information.

Yours sincerely,

Michael Newberry

Foi Enquiries, Aberdeen City Council

Did you know that the quickest way to make a request for information is to
make your request online? Please visit
[1]https://www.aberdeencity.gov.uk/services...
to make a request.

 

IMPORTANT NOTICE: This e-mail (including any attachment to it) is
confidential, protected by copyright and may be privileged. The
information contained in it should be used for its intended purposes only.
If you receive this email in error, notify the sender by reply email,
delete the received email and do not make use of, disclose or copy it.
Whilst we take reasonable precautions to ensure that our emails are free
from viruses, we cannot be responsible for any viruses transmitted with
this email and recommend that you subject any incoming email to your own
virus checking procedures. Unless related to Council business, the
opinions expressed in this email are those of the sender and they do not
necessarily constitute those of Aberdeen City Council. Unless we expressly
say otherwise in this email or its attachments, neither this email nor its
attachments create, form part of or vary any contractual or unilateral
obligation. Aberdeen City Council's incoming and outgoing email is subject
to regular monitoring.

References

Visible links
1. https://www.aberdeencity.gov.uk/services...