Referral & Advice Officers

mark davis made this Rhyddid Gwybodaeth request to Birmingham City Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Mae'r cais yn aros am eglurhad. Os mark davis ydych chi, os gwelwch yn dda, mewngofnodi i anfon neges ddilynol.

Dear Birmingham City Council,
please supply the job description of a Referral & Advice Officers who work in children services and what rights they have given they are not members of the Health and Care Professional Council?

Is Ms Lisa Hartwell a Referral & Advice Officer?

How Many Referral & Advice Officers do Birmingham employ ?

What ethics and rules or laws are they following when dealing with the Public?

Please supply the name and organization who the public now contact since Birmingham Children services has been taken over?

To date Social Worker and Manager, Ms Karen Brookes has ignored all of my concerns and although saying she will reply has failed to do so? who is now over seeing Ms Karen Brookes?

Yours faithfully,

mark davis

CIG Contacts, Birmingham City Council

Dear Sirs

 

Thank you for your request for information held by the Council under the
provisions of the Freedom of Information Act 2000 which we received on
30.6.16.

 

We will contact you again once it has been ascertained what data is held
by Birmingham City Council.  In some circumstances a fee may be payable
and if that is the case, we will let you know.  A fees notice will be
issued to you, and you will be required to pay before we will proceed to
deal with your request.

 

If you require any further information or are not happy with our response
please do not hesitate to contact me quoting the reference number above in
any future communications.

 

Yours sincerely,

Steve Cullen

Information Governance Manager

Governance and Policy

Directorate for People

Birmingham City Council

 

Tel: 0121 464 4591

Email: [1][email address]

dangos adrannau a ddyfynnir

References

Visible links
1. mailto:[email address]

CIG Contacts, Birmingham City Council

1 Atodiad

Dear Mark

 

I am writing in respect of your recent enquiry for information held by the
Authority under the provisions of the Freedom of Information Act 2000:

 

Please supply the job description of a Referral & Advice Officers  who
work in children services and what rights they have given they are not
members of the Health and Care Professional Council? 

 

Is Ms Lisa Hartwell   a  Referral & Advice Officer

 

How Many  Referral & Advice Officers do Birmingham employ ?

 

What ethics and rules or laws are they following when dealing with the
Public?

 

Please supply the name and organization who the public now contact since
Birmingham Children services has been taken over?

 

To date  Social Worker and Manager, Ms Karen Brookes has ignored all of my
concerns and although saying she will reply has failed to do so? who is
now over seeing Ms Karen Brookes?

 

Please see response below:

 

Please supply the job description of a Referral & Advice Officers  who
work in children services and what rights they have given they are not
members of the Health and Care Professional Council? 

See attached job description.

They work within a team and report to a team manager and any suggested
work pathway has been agreed by a professional social worker.

 

Is Ms Lisa Hartwell   a  Referral & Advice Officer?

You have requested information that relates to an individual other than
yourself.    

The Council considers that this information should be withheld on the
basis that it constitutes third party personal data.

 

The Data Protection Act 1998 (DPA) defines personal information as:

‘…data which relate to a living individual who can be identified

a) from those data, or

b) from those data and other information which is in the possession of, or
is likely to come into the possession of, the data controller,

and includes any expression of opinion about the individual and any
indication of the intention of the data controller or any other person in
respect of the individual.’  Section 40 (2) of the FOIA states as follows:

 

40 (2)Any information to which a request for information relates is also  
exempt information if—

(a )it constitutes personal data which do not fall within subsection (1),
and

(b) either the first or the second condition below is satisfied.

(3)The first condition is—

(a )in a case where the information falls within any of paragraphs (a) to
(d) of the definition of “data” in section 1(1) of the Data Protection Act
1998, that the disclosure of the information to a member of the public
otherwise than under this Act would contravene—

(I) any of the data protection principles, or

(ii) section 10 of that Act (right to prevent processing likely to cause
damage or distress), and

(b) in any other case, that the disclosure of the information to a member
of the public otherwise than under this Act would contravene any of the
data protection principles if the exemptions in section 33A(1) of the Data
Protection Act 1998 (which relate to manual data held by public
authorities) were disregarded.

 

When considering whether to disclose information which is personal data
concerning third parties the Council must decide whether the disclosure
would meet one of the conditions contained in Schedule 2  of the DPA and
whether the disclosure would contravene any of the data protection
principles set out in Schedule 1 of the DPA.

 

           

             Whilst there may be a legitimate interest in disclosure of
information that is held about individuals, the Council does not consider
in this case that the legitimate interest in disclosure outweighs the
legitimate right to privacy of the individual concerned. This is because
the Council considers that there is a reasonable expectation by that
individual that personal information would not be released into the public
domain. Accordingly, the Council considers that release of the third party
personal data without the explicit consent of the Individual concerned
would breach the data protection principal of fair and lawful processing.

 

How Many  Referral & Advice Officers do Birmingham employ ?

There are just over 21 FTE at present but it should be noted this service
is subject to redesign.

 

What ethics and rules or laws are they following when dealing with the
Public?

They follow Birmingham City council’s code of conduct and Children’s
Services procedures and Birmingham Safeguarding Children Board procedures
and also work within a range of legislation as do all City Council
employees e.g. Data Protection Act , health and safety

 

Please supply the name and organization who the public now contact since
Birmingham Children services has been taken over? 

Children’s Services have not been taken over

 

To date  Social Worker and Manager, Ms Karen Brookes has ignored all of my
concerns and although saying she will reply has failed to do so? who is
now over seeing Ms Karen Brookes?

Lorna Scarlett – Area Assistant Director for Children’s Services (North,
West and Central)

 

 

If you have any information which may assist us in determining or locating
any missed information, we would be grateful if you would contact us with
details of this information, so that we can conduct a further search.

 

If you are not satisfied with the response you may ask for an internal
review.  If subsequently you are not satisfied with the Council's decision
you may apply to the Information Commissioner for a decision.  Generally,
the ICO cannot make a decision unless you have exhausted the complaints
procedure provided by the Council.  The Information Commissioner can be
contacted at the following address:

 

The Information Commissioner

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 01625 545745             Web Address: [1]www.ico.gov.uk

 

Yours sincerely,

Information Governance

PSS Central

Directorate for People

Birmingham City Council

 

Tel: 464 0085

Email: [2][email address]

dangos adrannau a ddyfynnir

References

Visible links
1. http://www.ico.gov.uk/
2. mailto:[email address]