Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywTerry Tibbs mewngofnodwch a gadael i bawb wybod.

Recruitment Agency Spend

We're waiting for Terry Tibbs to read recent responses and update the status.

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contract below.

HR — Managed Service Provider (MSP)

The details we require are:

• Suppliers who applied for inclusion on each framework/contract and were successful & not successful at the PQQ & ITT stages
• Contract value of each framework/contract (& any sub lots)
• Start date & duration of framework
• Is there an extension clause in the framework(s)/contract(s) and, if so, the duration of the extension?
• Has a decision been made yet on whether the framework(s)/contract(s) are being either extended or renewed?
• Who is the senior officer (outside of procurement) responsible for this contract?

Thank you for your help.

Yours sincerely

Customer Services, Hyde Housing Association

Thank you for emailing Hyde Customer Services. Please accept this
automated response as an acknowledgement that we’ve received your email.

+------------------------------------------------------------------------+
| Covid - 19 FAQ | We have updated our website with information on |
| | the following concerns, please click the links |
| | below to be taken to our website.  |
| | |
| | o [1]Repairs and services to our customers  |
| | o [2]Rent and payments  |
| | o [3]Vulnerable customers  |
| | o [4]Following the 'stay at home' guidance |
|----------------------+-------------------------------------------------|
| Reporting a Gas/CO2 | o Call the National Gas Emergency number on |
| Leak | 0800 111 999 (24 hours) immediately from a |
| | nearby property (don't use a landline or |
| [5]Gas leaks and | mobile phone in the affected property) |
| emergencies | o Open all doors and windows |
| | o Turn the gas off at the meter (unless the |
| | meter is located in the cellar/basement) |
| | o Put out cigarettes and don't use anything |
| | with a naked flame |
| | o Don't use electrical equipment |
| | o Don't touch light switches as they might |
| | cause a spark |
|----------------------+-------------------------------------------------|
| Emergency repairs | An emergency is a repair which threatens |
| | your health, safety or security or could cause |
| [6]Emergency repairs | significant damage to your home including |
| | flooding or total loss of electricity or water. |
| | These repairs should be reported by phone on |
| | 0800 3282 282 and picking option 1 for |
| | emergency gas repairs and option 2 for all |
| | other emergency repairs. |
|----------------------+-------------------------------------------------|
| Essential repairs | You can report your essential repairs direct to |
| | the contractor by filling out our online |
| [7]Report a repair | contact form, please click the report a repair |
| contact form  | link. |
|----------------------+-------------------------------------------------|
| All other repairs | You can report your repair direct to the |
| | contractor by filling out our online contact |
| [8]Report a repair | form. |
| contact form | |
|----------------------+-------------------------------------------------|
| Repair | Information on what Hydes repair |
| responsibilities | responsibilities are as a landlord and what |
| | your responsibilities are as a tenant or home |
| [9]Hyde repair | owner, can be found on our website. |
| responsibilities | |
|----------------------+-------------------------------------------------|
| Antisocial behaviour | Use the ASB toolkit on our website to work out |
| | what is and is not antisocial behaviour, and |
| [10]ASB | what steps you need to take. |
|----------------------+-------------------------------------------------|
| Different ways of | o Direct debit |
| paying rent and | o All pay app |
| service charges | o Pay online |
| | o By telephone |
| [11]Paying rent and | o By Hyde payment card |
| service charges | o Text message |
| | o Recurring payment |
| | o Benefits |
|----------------------+-------------------------------------------------|
| Supplier enquiries | If you're chasing payment of an invoice please |
| | contact the requester of these good/services |
| | directly. |
+------------------------------------------------------------------------+

Kind regards,
The Hyde Group Customer Service Team

Hyde is one of the largest housing associations working in England, owning
or managing circa 50,000 homes in London, Kent, Surrey, Sussex, Hampshire,
the East of England and East Midlands. This means that more than 100,000
residents have a home at a price at which they can afford, with long
tenancies that give them the chance to improve their life chances.
www.hyde-housing.co.uk

References

Visible links
1. https://www.hyde-housing.co.uk/tenants/c...
2. https://www.hyde-housing.co.uk/tenants/c...
3. https://www.hyde-housing.co.uk/tenants/c...
4. https://www.hyde-housing.co.uk/tenants/c...
5. https://www.hyde-housing.co.uk/tenants/r...
6. https://www.hyde-housing.co.uk/emergency/
7. https://protect-eu.mimecast.com/s/Pbe4C2...
8. https://www.hyde-housing.co.uk/contact-u...
9. https://www.hyde-housing.co.uk/tenants/r...
10. https://www.hyde-housing.co.uk/tenants/a...
11. https://www.hyde-housing.co.uk/tenants/r...

Customer Services, Hyde Housing Association

3 Atodiad

Dear Mr Tibbs

 

Thank you for your email,  but as an independent body we are not  a public
sector authority and therefore not covered by the FOI Act.

 

Kind regards

 

Sharon Errington-Johnson

Customer Services Officer

-----------------------------------------

 

Email: [1][email address]

Phone: 0800 3 282 282

Post: FREEPOST RESIDENTS MATTER

 

The Hyde Group • [2]www.hyde-housing.co.uk

 

Follow us: [3]Twitter • [4]Facebook • [5]LinkedIn • [6]YouTube

-----------------------------------------

 

From: Terry Tibbs <[FOI #669093 email]>
Sent: 05 June 2020 15:37
To: Customer Services <[email address]>
Subject: SE13 09.06.2020 @ 11.21 forwarded to communications Freedom of
Information request - Recruitment Agency Spend

 

This message originated from outside your organisation.

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of
Information Act, details in respect to the contract below.

HR — Managed Service Provider (MSP)

The details we require are:

• Suppliers who applied for inclusion on each framework/contract and were
successful & not successful at the PQQ & ITT stages
• Contract value of each framework/contract (& any sub lots)
• Start date & duration of framework
• Is there an extension clause in the framework(s)/contract(s) and, if so,
the duration of the extension?
• Has a decision been made yet on whether the framework(s)/contract(s) are
being either extended or renewed?
• Who is the senior officer (outside of procurement) responsible for this
contract?

Thank you for your help.

Yours sincerely

-------------------------------------------------------------------

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dangos adrannau a ddyfynnir

Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywTerry Tibbs mewngofnodwch a gadael i bawb wybod.