Recovery and storage charges to retrieve stolen vehicles

Response to this request is long overdue. By law, under all circumstances, Essex Police should have responded by now (details). You can complain by requesting an internal review.

Dear Essex Police,

Please provide the information held on (a) the number of motorists who have paid recovery and storage charges to retrieve their stolen vehicles, and (b) the amount of money motorists have paid in recovery and storage charges to retrieve their stolen vehicles, by your police force in each year since the current statutory charges were set in 2008?

Yours faithfully,

Felix

Data FOI Essex,

1 Attachment

Thank you for your enquiry which has been logged under the above
reference.

Under the Freedom of Information Act we are required to reply within 20
working days.  The Act does not specify a limit to the number of
information requests a public authority may receive or the number of
requests or questions an applicant may submit.  However, there are
exemptions in the Act that can apply and these include where the cost of
complying with the request would extend beyond the reasonable cost limit,
(currently 18 hours or £450), or if the request is otherwise manifestly
unreasonable in its scope or nature. 

 

Requests that ask a great many questions, or a number of detailed requests
submitted at the same time, may make it necessary for Essex Police to
refuse the requests wholly or in part. The exemption at s14 may be engaged
if the burden on the authority is increased through multiple requests on
differing subjects

 

The Information Commissioner’s Office (ICO) has responsibility for
providing oversight and guidance for the legislation and they have
produced advice for applicants on submitting effective requests.  Further
information can be found on the Commissioner’s website at
[1]www.ico.gov.uk specific information relating to submitting a request
can be found at:
[2]https://ico.org.uk/for-the-public/offici...

                                                      

While we process your request, please take the time to consider the ICO’s
advice and whether you feel it may be beneficial to amend or refine your
request. Our team is happy to discuss your request with you and will be
able to provide advice as to what kind of information will be available
from Essex Police.

 

Kind regards

 

Jessica Casey

Information Officer

Data Protection & Freedom of Information

Information Management

Continuous Improvement

Essex Police Headquarters

External Tel: 101 ext 150030

E-Mail:[email address]

Fax: 01245 452256 (int: 150045)

Non Emergency Telephone Number: 101 

 

[3]cid:image001.jpg@01D2F960.84E87850

 

show quoted sections

Dear Data FOI Essex,

My full name is Felix Mann.

Yours sincerely,
Felix

Data FOI Essex,

1 Attachment

Dear Felix,

I write to advise you that there is a substantial backlog in processing
Freedom of Information Requests. Regrettably, one of the delayed requests
is your request below:

Please provide the information held on (a) the number of motorists who
have paid recovery and storage charges to retrieve their stolen vehicles,
and (b) the amount of money motorists have paid in recovery and storage
charges to retrieve their stolen vehicles, by your police force in each
year since the current statutory charges were set in 2008?

 

I apologise that we have not been able to supply a response. The force is
attempting to provide a long term solution to this problem and in the
interim we are taking action to deal with the backlog and put in place a
more resilient service.

Given the passage of time since you submitted your request we are keen to
ensure that we respond effectively. Essex Police will therefore, in
addition to this communication and if provided, contact you via telephone
to discuss this matter in more detail.  Alternatively, please feel free to
contact the FOI Unit by return to this email to confirm whether you still
require the requested information.

Information Rights Team

Information Management Department

Strategic Change Directorate

E-Mail:[email address]

If you require further information or wish to submit a request, please
refer to the information found on the Commissioner’s website regarding
submission of effective requests
[1]https://www.ico.org.uk/for_the_public/of...

 

Your right to complain

 

If you feel your request has not been properly handled, or you are
otherwise dissatisfied with the outcome of your request you have the right
to complain.

 

Complaints should be submitted within 20 working days from the date of
this response and should be addressed to the Senior Information Officer at
the above address or by email to: [2][Essex Police request email]

 

We will conduct a review to investigate your complaint and endeavour to
reply within 20 working days.

 

Please explain which aspect of the reply you are not satisfied with, and
if your complaint concerns the decision to apply an exemption it would
assist the review if you would outline why you believe the exemption does
not apply.

               

If you are still dissatisfied following our review, you have the right
under section 50 of the Act to complain directly to the Information
Commissioner. Before considering your complaint, the Information
Commissioner would normally expect you to have exhausted the complaints
procedures provided by Essex Police

 

The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF or via [3]https://ico.org.uk/

This email and any other accompanying document(s) contain information from
Kent Police and/or Essex Police, which is confidential or privileged. The
information is intended to be for the exclusive use of the individual(s)
or bodies to whom it is addressed. The content, including any subsequent
replies, could be disclosable if relating to a criminal investigation or
civil proceedings. If you are not the intended recipient, be aware that
any disclosure, copying, distribution or other use of the contents of this
information is prohibited. If you have received this email in error,
please notify us immediately by contacting the sender or telephoning Kent
Police on 01622 690690 or Essex Police on 01245 491491, as appropriate.
For further information regarding Kent Police’s or Essex Police’s use of
personal data please go to
https://www.kent.police.uk/policy/privac... or
https://www.essex.police.uk/copyright-pr...

References

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