Reasonable adjustments

Roedd y cais yn llwyddiannus.

[Name Removed] (Ataliwyd y cyfrif)

Dear Ashford Borough Council,

How many reasonable adjustments have you made to bus stops?

Yours faithfully,

[Name Removed]

FOI Requests, Ashford Borough Council

Thank you for submitting an Information request.

Your email will be processed by the Freedom of Information and Data
Protection team.

We endeavour to respond to all Freedom of Information / Environmental
Information requests within 20 working days. If we require anything
further from you we will be in touch.


We are a district council which provides services to residents in Ashford,
Tenterden and a large network of surrounding villages.


Our services include keeping the streets clean and collecting rubbish,
renting out social housing (council houses and flats), providing leisure
facilities and play areas and processing council tax, business rates and
housing benefits. We deal with local planning applications, issue licenses
for taxis and licensed premises, look after parks and open spaces, and
parking around our borough.


Please note - services including primary and secondary education, roads,
pavements and street lighting, libraries and adult education, social
services and care, fall outside our service area and are provided by Kent
County Council. If your request falls into one of these categories please
accept this acknowledgment as our response.


You may wish to redirect your request to Kent County Council’s Freedom of
Information team who can be contacted at:

·         Email [1][email address]

·         Write to Information Resilience and Transparency Team, Kent
County Council, Room 2.87, Sessions House, County Hall, Maidstone. ME14


If your request relates to any of the above KCC matters but you
nonetheless consider it is within our remit for an exceptional reason
please contact us to discuss the matter further.


Yours sincerely


Freedom of Information Team

Ashford Borough Council


Data Protection - Ashford Borough Council is the data controller for any
personal information collected during the process of making an information
request. Your information will be used to administrate your request, and
processing is being conducted relying upon the legal obligation placed
upon the council by either the Freedom of Information or Environmental
Information Regulations. Your data may be shared with other departments
within the council for the purpose of responding to your request. We will
not share your information with any third parties unless we are required
or permitted to do so by law. Your information will be retained along with
your request for 4yrs.

For more information about your data protection rights please see the
Council’s data protection pages which can be found at
[2] or contact the Data Protection Officer at, The Data
Protection Officer, Ashford Borough Council, Civic Centre, Tannery Lane,
Ashford TN23 1PL.






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dangos adrannau a ddyfynnir

Ashford Borough Council

Dear [Name Removed]

We can confirm that we have not made any adjustments to any of our bus
shelters as they are all accessible for disabled individuals.

Kind Regards

Victoria Couper-Samways BSc (Hons), MCIOB Chartered Construction Manager
Property Building Services & Facilities Manager
Corporate Property and Projects
Ashford Borough Council

tel: 01233 330 815
mob: 07880 472 868