RE: Roadworks
Dear Severn Trent Plc,
Could you please confirm the exact dates of roadwork's carried out from June 2016 until August 2016 on Oxford Street, Kidderminster?
Yours faithfully,
Michaela
Hello
Thanks for contacting us – we’ll get back to you shortly.
Kind regards,
Customer Care
Good afternoon Michaela
Thank you for your email of 10 February 2017.
I’m sorry for the delay in responding to you.
The information you require can be requested by following the link to our
website:
[1]https://www.stwater.co.uk/about-us/envir...
To obtain this information you will need to mail your request to the given
address. The information is subject to charges, which are also outlined on
the webpage.
If you need any more help you can “chat now” on our website – drop us a
tweet [2]@stwater or call us on 0800 783 4444.
Here’s the link to our website: [3]https://www.stwater.co.uk/
Kind regards
Herminder Saund
Customer Care
Dear Herminder,
Unfortunately this does not answer my question, if you are going to reject the request, please do so in line with Environmental Information Regulations. If not, I still consider this matter to be on going and would like confirmation of the requested dates.
Yours sincerely,
Michaela Leary
Hello
Thanks for contacting us – we’ll get back to you shortly.
Kind regards,
Customer Care
[1][FOI #389178 email]
OE/X800847
Good afternoon Ms Leary
Thank you for your email requesting exact dates of road work carried out
from June 2016 until 2016 on Oxford Street Kidderminster.
We’ve no records of any work we’ve carried out at this location between
the dates you’ve specified.
If there is anything else I can help with, please let me know, my number
is 0800 032 0142. If I’m not in the office, one of my colleagues will be
happy to help.
Yours sincerely
Osaze Eweka
Customer Care
Telephone: 0800 032 0142
Emergency Line: 0800 783 4444 - 24 hours emergency
Severn Trent Water Ltd
Customer Operations Service Centre
PO Box 5310
Coventry
CV3 9FJ
In order to assist us to respond to your complaint promptly, please
address any future e-mails to [2][email address].
Your case has been reviewed at Stage 1 of the enclosed leaflet, what to do
if you’re unhappy?
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