RE: Roadworks

Michaela Leary made this Environmental Information Regulations request to Severn Trent Plc
You only have a right in law to access information about the environment from this authority
This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Severn Trent Plc,

Could you please confirm the exact dates of roadwork's carried out from June 2016 until August 2016 on Oxford Street, Kidderminster?

Yours faithfully,

Michaela

Do Not Reply, Severn Trent Plc

Hello

Thanks for contacting us – we’ll get back to you shortly.

Kind regards,

Customer Care

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customer.care@severntrent.co.uk, Severn Trent Plc

Good afternoon Michaela

 

Thank you for your email of 10 February 2017.

I’m sorry for the delay in responding to you.

The information you require can be requested by following the link to our
website:

[1]https://www.stwater.co.uk/about-us/envir...

To obtain this information you will need to mail your request to the given
address. The information is subject to charges, which are also outlined on
the webpage.

If you need any more help you can “chat now” on our website – drop us a
tweet [2]@stwater or call us on 0800 783 4444.

Here’s the link to our website: [3]https://www.stwater.co.uk/

 

Kind regards

Herminder Saund

Customer Care

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Dear Herminder,

Unfortunately this does not answer my question, if you are going to reject the request, please do so in line with Environmental Information Regulations. If not, I still consider this matter to be on going and would like confirmation of the requested dates.

Yours sincerely,

Michaela Leary

Do Not Reply, Severn Trent Plc

Hello

Thanks for contacting us – we’ll get back to you shortly.

Kind regards,

Customer Care

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case.worker@severntrent.co.uk, Severn Trent Plc

[1][FOI #389178 email]

 

OE/X800847

 

Good afternoon Ms Leary

 

Thank you for your email requesting exact dates of road work carried out
from June 2016 until 2016 on Oxford Street Kidderminster.

 

We’ve no records of any work we’ve carried out at this location between
the dates you’ve specified.

 

If there is anything else I can help with, please let me know, my number
is 0800 032 0142. If I’m not in the office, one of my colleagues will be
happy to help.

 

Yours sincerely

 

Osaze Eweka

Customer Care

 

 

Telephone:                  0800 032 0142

Emergency Line:        0800 783 4444 - 24 hours emergency

 

 

Severn Trent Water Ltd

Customer Operations Service Centre

PO Box 5310

Coventry

CV3 9FJ

 

In order to assist us to respond to your complaint promptly, please
address any future e-mails to [2][email address].

 

Your case has been reviewed at Stage 1 of the enclosed leaflet, what to do
if you’re unhappy?      

 

 

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