Dear Northern Trains Limited,
Under the Freedom Of Information Act please advise of the following questions regarding the railway stations that you manage:
1. The staffing hours of each of your stations (this is the hours that staff are present and working at the station and is not always the same thing as the ticket office hours or ticket barrier hours).
2. The hours of operation of the ticket offices at each of your stations (the hours that the ticket office is open and serving customers).
3. The hours of operation of the ticket barriers at each of your stations (the hours that the ticket barriers are closed unless you put a ticket in them and in full use).
4. Which of your stations have train dispatchers on the platforms and what are their hours of operation (if not for all trains) and what platforms are they on (if not all) and which trains exactly (if not all) do they dispatch at each station?
Thank you for your assistance with my enquiry.
Dear Kevin Timpson,
Please find attached our response to your recent Freedom of Information request.
FOI Team, Northern Trains
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