Railway station staffing information.

The request was successful.

Dear London North Eastern Railway Limited,

Under the Freedom Of Information Act please advise of the following questions regarding the railway stations that you manage:

1. The staffing hours of each of your stations (this is the hours that staff are present and working at the station and is not always the same thing as the ticket office hours or ticket barrier hours).

2. The hours of operation of the ticket offices at each of your stations (the hours that the ticket office is open and serving customers).

3. The hours of operation of the ticket barriers at each of your stations (the hours that the ticket barriers are closed unless you put a ticket in them and in full use).

4. Which of your stations have train dispatchers on the platforms and what are their hours of operation (if not for all trains) and what platforms are they on (if not all) and which trains exactly (if not all) do they dispatch at each station?

Thank you for your assistance with my enquiry.

Yours faithfully,

Kevin Timpson

Dear London North Eastern Railway Limited,

May i please kindly ask what is going on regarding my request as it is over a month overdue and i have not heard anything from you about using any sections to grant an extension of time so i would appreciate an update as to what is going on here.

Yours faithfully,

Kevin Timpson

I Madder left an annotation ()

It appears that this is a new tactic from LNER to not answer requests they don't want to.
If you look at other requests made they are also overdue. Should be answered in 20 working days!

FOI, London North Eastern Railway Limited

1 Attachment

Dear Mr Timpson

Please see attached

Kind regards

Abigail

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