Quality Improvement Capability

Andrea Gibbons made this Rhyddid Gwybodaeth request to Barts Health NHS Trust

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Mae'r ymateb i'r cais hwn yn hwyr iawn. Yn ôl y gyfraith, ym mhob amgylchiad, dylai Barts Health NHS Trust fod wedi ymateb erbyn hyn. (manylion). Gallwch gwyno drwy yn gofyn am adolygiad mewnol.

Dear Colleagues,

I am the lead for the national Evidence 4 Quality Improvement 'Q Exchange' project (see https://q.health.org.uk/idea/2019/eviden...).

We believe that there is no current comprehensive mapping available of quality improvement capability across the NHS. This request is to enable us to create this and fill this 'gap' in our collective knowledge. The output will be made freely available. The purpose of this request is not to create work and therefore approximate figures or responses are welcome.

We would like to know, please:

1. What the name of the department(s) is that provides improvement, service improvement, quality improvement, continuous improvement or internal consultancy services to your organisation?

2. The job title(s) for the manager or executive responsible for quality improvement work in your organisation.

3. The name(s) of any formal improvement methodology or approach (eg Kaizen, Lean, Model for Improvement, Virginia Mason etc) that your organisation uses for quality improvement, continuous improvement, service improvement or internal consultancy projects. If it has been internally developed, please share any external approaches it has been based on.

4. The details of any awards or external recognition that your organisation has received for quality improvement projects / work in the last 3 years.

5. The approximate staff Full Time Equivalent (FTE) inside the team(s) identified in the answer to question 1 and the job titles of staff within those teams.

6. The approximate staff Full Time Equivalent (FTE) outside of the team(s) identified in the answer to question 1 but with a proportion of their time formally allocated to service improvement, quality improvement, continuous improvement or internal consultancy, and the name of the department(s) or teams which these staff work in.

7. The approximate total budget that your organisation has allocated to quality improvement in each of the last 3 years (financial or calendar years - whichever is easiest).

8. The approximate number of staff trained in quality improvement in each of the last 3 years (financial or calendar years - whichever is easiest).

Yours faithfully,

Andrea Gibbons

BARTSHEALTH, Foi (BARTS HEALTH NHS TRUST), Barts Health NHS Trust

Updated message February 2021:  

 

Please be aware that the Trust is experiencing significant operational
pressures in this wave of Covid-19. We may take longer than usual to
respond to your request and would encourage you to withdraw it if your
request is not time-sensitive or if you realise that you no longer require
the information that you have requested.   

 

Yours sincerely,

Freedom of Information Team
Barts Health NHS Trust

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BARTSHEALTH, Foi (BARTS HEALTH NHS TRUST), Barts Health NHS Trust

Dear Andrea Gibbons

Your Request for Information: FOI-0250-21

Thank you for your recent request for information. This will be processed in accordance with the requirements of the Freedom of Information (FOI) Act.
Please be aware that the Trust may take longer than usual to respond to your request as we are anticipating increasing operational pressures due to Covid-19.

If you decide that you no longer require the information that you have requested, we would encourage you to withdraw your request so that our team can focus on other requests and our services can focus on other work.

The FOI Act defines a number of exemptions which may prevent the release of the information you have requested. We will assess the material and if any of the exemption categories apply, then the information may not be released. We will tell you if that is so. If the information you request refers to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you. We will let you know if that is the case and give you an indication of the timescale for providing the information. There may be a fee payable for the information you have requested. The fee must be paid before the information is released. We will inform you if this is the case.

Information that we may provide in response to the FOI Act request will be subject to copyright protection. You may ask if you can re-use the information, perhaps for commercial purposes. Without the necessary permission you can breach our copyright. To enquire about re-using Trust information, please write to us at the above address or e-mail [Barts Health NHS Trust request email]

If you have any queries then please contact us at [Barts Health NHS Trust request email]

If you are dissatisfied with how your request has been handled, please contact the Freedom of Information Team to see if your concerns can be addressed informally.

Alternatively, you can contact the Head of Information Governance & Data Protection Officer.

Postal address:
Head of Information Governance
& Trust Data Protection Officer
Barts Health NHS Trust
Information Governance
Shape Your Story
Floor 9, 20 Churchill Place
London, E14 5HJ

If, after we have addressed your complaint, you remain dissatisfied with how we have responded, you are entitled to appeal to the Information Commissioner (Tel: 01625 545 745). Details are shown at www.ico.org.uk.

Yours faithfully,

Freedom of Information Team
Barts Health NHS Trust
Information Governance (FOI)
Shape Your Story
Floor 9, 20 Churchill Place
London, E14 5HJ

Website: www.bartshealth.nhs.uk
[Barts Health NHS Trust request email]

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