Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywAndrea Gibbons mewngofnodwch a gadael i bawb wybod.

Quality Improvement Capability

Andrea Gibbons made this Rhyddid Gwybodaeth request to West London NHS Trust

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Dear West London NHS Trust,

I am the lead for the national Evidence 4 Quality Improvement 'Q Exchange' project (see https://q.health.org.uk/idea/2019/eviden...).

We believe that there is no current comprehensive mapping available of quality improvement capability across the NHS. This request is to enable us to create this and fill this 'gap' in our collective knowledge and the output will be made freely available.

We would like to know, please:

1. What the name of the department(s) is that provides improvement, service improvement, quality improvement, continuous improvement or internal consultancy services to your organisation?

2. The job title(s) for the manager or executive responsible for quality improvement work in your organisation.

3. The name(s) of any formal improvement methodology or approach (eg Kaizen, Lean, Model for Improvement, Virginia Mason etc) that your organisation uses for quality improvement, continuous improvement, service improvement or internal consultancy projects. If it has been internally developed, please share any external approaches it has been based on.

4. The details of any awards or external recognition that your organisation has received for quality improvement projects / work in the last 3 years.

5. The approximate staff Full Time Equivalent (FTE) inside the team(s) identified in the answer to question 1 and the job titles of staff within those teams.

6. The approximate staff Full Time Equivalent (FTE) outside of the team(s) identified in the answer to question 1 but with a proportion of their time formally allocated to service improvement, quality improvement, continuous improvement or internal consultancy, and the name of the department(s) or teams which these staff work in.

7. The approximate total budget that your organisation has allocated to quality improvement in each of the last 3 years (financial or calendar years - whichever is easiest).

8. The approximate number of staff trained in quality improvement in each of the last 3 years (financial or calendar years - whichever is easiest).

Yours faithfully,

Andrea Gibbons

foi foi, West London NHS Trust

1 Atodiad

Dear Andrea,

 

Thank you for your Freedom of Information request (our ref: 089). We will
aim to respond within 20 working days.

 

Kind regards,

 

[1]signature
FOI & SAR Officer
West London NHS Trust

 

 

 

dangos adrannau a ddyfynnir

foi foi, West London NHS Trust

1 Atodiad

Dear Andrea,

Thank you for your Freedom of Information request (our ref 089). Please
find below our response:

 

I am the lead for the national Evidence 4 Quality Improvement 'Q Exchange'
project (see
[1]https://q.health.org.uk/idea/2019/eviden...

 

We believe that there is no current comprehensive mapping available of
quality improvement capability across the NHS. This request is to enable
us to create this and fill this 'gap' in our collective knowledge and the
output will be made freely available.

 

We would like to know, please:

 

1. What the name of the department(s) is that provides improvement,
service improvement, quality improvement, continuous improvement or
internal consultancy services to your organisation?

 

Response: Quality Improvement Team

 

2. The job title(s) for the manager or executive responsible for quality
improvement work in your organisation.

 

Response: Medical Director is ED responsible for QI

 

3. The name(s) of any formal improvement methodology or approach (eg
Kaizen, Lean, Model for Improvement, Virginia Mason etc) that your
organisation uses for quality improvement, continuous improvement, service
improvement or internal consultancy projects. If it has been internally
developed, please share any external approaches it has been based on.

 

Response: Model for Improvement

 

4. The details of any awards or external recognition that your
organisation has received for quality improvement projects / work in the
last 3 years.

 

Response: Short list for HSJ Patient safety awards team of the year and
mental health initiative of the year. 

 

5. The approximate staff Full Time Equivalent (FTE) inside the team(s)
identified in the answer to question 1 and the job titles of staff within
those teams.

 

Response: 2 WTE (currently under review)

Head of Quality Improvement

QI programme Support Officer

 

6. The approximate staff Full Time Equivalent (FTE) outside of the team(s)
identified in the answer to question 1 but with a proportion of their time
formally allocated to service improvement, quality improvement, continuous
improvement or internal consultancy, and the name of the department(s) or
teams which these staff work in.

 

Response:

Wider Trust QI Faculty have flexible time committed to QI, and in the past
year this has significantly been impacted on by Covid 19 and wider service
demands.

 

Current wider defined commitment is 0.4 WTE

 

14 QI Coaches sit within service lines, when support a QI project
agreement is 2 hours per week to support the projects. 

 

7. The approximate total budget that your organisation has allocated to
quality improvement in each of the last 3 years (financial or calendar
years - whichever is easiest).

 

Response: 150K – 200K

 

8. The approximate number of staff trained in quality improvement in each
of the last 3 years (financial or calendar years - whichever is easiest).

 

Response: 400

 

If you are dissatisfied with this response and wish to appeal then please
let me know by writing to:

Information Governance Department

Trust Headquarters

1 Armstrong Way

Southall

UB2 4SD

 

Or alternatively, you can email: [2][email address]

 

Any complaints will be dealt with through our Internal Review procedure.
If you are still not satisfied following the Internal Review, you have a
right to appeal to the Information Commissioner using the following
contact details:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 01625 545 700

 

Thank you.

 

Kind regards,

 

[3]signature
FOI & SAR Officer
West London NHS Trust

 

 

From: foi foi
Sent: 13 April 2021 15:08
To: Andrea Gibbons
Cc: foi foi
Subject: FOI (our ref 089) Freedom of Information request - Quality
Improvement Capability

 

Dear Andrea,

 

Thank you for your Freedom of Information request (our ref: 089). We will
aim to respond within 20 working days.

 

Kind regards,

 

[4]signature
FOI & SAR Officer
West London NHS Trust

 

 

 

dangos adrannau a ddyfynnir

Dear colleague,

Many thanks for your response. Could you kindly clarify your response to question 8. Does 400 refer to the number of people trained each year or cumulatively over the three year period?

Yours sincerely,

Andrea Gibbons

foi foi, West London NHS Trust

1 Atodiad

Dear Andrea,

 

That was averaged out number per year over the last 3 years.

 

Kind regards,

 

[1]signature

FOI & SAR Officer
West London NHS Trust

 

 

dangos adrannau a ddyfynnir

Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywAndrea Gibbons mewngofnodwch a gadael i bawb wybod.