Provision of augmentative and alternative communication devices

Joe made this Rhyddid Gwybodaeth request to Ealing Primary Care Trust (PCT)

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Mae'r ymateb i'r cais hwn yn hwyr iawn. Yn ôl y gyfraith, ym mhob amgylchiad, dylai Ealing Primary Care Trust (PCT) fod wedi ymateb erbyn hyn. (manylion). Gallwch gwyno drwy yn gofyn am adolygiad mewnol.

Dear Ealing Primary Care Trust (PCT),

I am an academic researcher, attempting to assess the provision of augmentative and alternative communication devices by the NHS. Would you please send me details of augmentative and alternative communication devices supplied/purchased by your trust between 31st March 2006 and 1st April 2011. I would like the information broken down by both product name (So for example Dynavox Xpress, iPod touch with TapToTalk, BigMack) and by year. I would like information for both children and adults, but I don't require a breakdown by age.

I attempting to find out how many people who have poor or no speech have a speech aid, in particular electronic speech aids, and I would like to know how many have been supplied by the trust during the last five years.

Deven PCT have helpfully give examples on a previous request. The format they used was

4 X Digital Electronic Larynxes (Servox)
2 x Listen To Me
2 x Lightwriters
1 x Dynawrite
1 x Dynamo
1 x Falck Voice Amplifier
1 x Lions Speech Aid
1 x Go Talk
1 x Little Mack

9 x Digital Electronic Larynxes (Servox)
2 x Lightwriters
1 x mini Printer
2 x The Grid software
2 x Falck Voice Amplifiers
1 x Listen To Me
1 x Textphone
1 x Talking Symbols Notepad

and this would do nicely for me. Other excellent formats were provided by:
Bradford and Airedale Teaching PCT
Bromley PCT (
Bristol PCT (
and Central Lancashire PCT

Just to make the process more efficient for you guys - it would be great to clarify a couple of things at this stage - I am aware that some trusts make use of commissioning trusts to do the actual purchase of the devices; when I have contacted the commissioning trusts I've been often redirected back to the PCT because the paperwork for previous years have been stored at the PCT - this redirection must be causing additional work for both trusts in the long run and it would be great to avoid it
is an example of the problem)

Also, and again to make life easier for you, I should point about that since this request is being made via - email addresses are stripped out of replies to protect your privacy (because the responses are all available to public view- if you are to redirect my request to another body then it's ideal to just give the name of the body rather than just an email address

Yours faithfully,

Dr Joseph Reddington

Dominic Mallinder, Ealing Primary Care Trust (PCT)

1 Atodiad

Dear Mr Reddington,


RE: Ealing PCT


Further to your Freedom of Information request and subsequent referral to
the ICO. It seems that our responses have been sent through to wrong
whatdotheythink accounts.  I am now replying direct to this whatdotheyknow
account with Ealing’s response.



I am processing all of your Freedom of Information requests relating to
the provision of augmentative and alternative communication devices sent
to the North West London NHS Cluster. This covers Westminster, Hammersmith
and Fulham, Kensington and Chelsea, Hounslow, Hillingdon, Ealing Brent,
and Harrow PCTs. I will reply to all relevant whatdotheyknow accounts that
you have setup to ensure that each and every relevant request is answered.
Please review the information and submit any further questions through the
separate accounts and be PCT specific.


I apologise for the delay in responding and hope that we can process your
requests as quickly as possible to a satisfactory conclusion.





Dominic Mallinder

FOI Lead

NHS North West London

[email address]

15 Marylebone Road, London NW1 5JD