Protocols and policies regarding the care of transgender people

Response to this request is long overdue. By law, under all circumstances, Lewisham and Greenwich NHS Trust should have responded by now (details). You can complain by requesting an internal review.

Dear Lewisham and Greenwich NHS Trust,

My name is Cleo Madeleine, and I'm writing on behalf of the healthcare provider GenderGP.

We're writing regarding the policies, protocols, and guidelines operated by each NHS Trust in relation to the care of transgender people.

We're aware that NHS England Specialised Commissioning is responsible for commissioning specialist gender identity services in England. However, we're interested in what guidelines are in place for the provision of transgender healthcare at primary and secondary care levels.

With this in mind, could you please provide the following:

1) Any equality and/or diversity policies you have in place for patients.

2) Any equality and/or diversity policies you have in place for staff.

3) Any guidelines, protocols, policies, or similar relating to care provision for transgender adults.

4) Any guidelines, protocols, policies, or similar relating to care provision for transgender children and adolescents.

5) Any guidelines, etc. relating to mental capacity and/or informed consent.

6) Any guidelines, etc. relating to shared care agreements and/or working with private services to facilitate treatment, particularly with regards to transgender healthcare.

We understand that this will be more or less relevant depending on the Trust, but please provide as much information as possible. I am happy to answer any questions you might have or provide further clarification.

Yours faithfully,

Cleo Madeleine, on behalf of
GenderGP

LG, Foi (LEWISHAM AND GREENWICH NHS TRUST), Lewisham and Greenwich NHS Trust


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LG, Foi (LEWISHAM AND GREENWICH NHS TRUST), Lewisham and Greenwich NHS Trust

Dear Ms Madeleine

I acknowledge receipt of your request for information received by the Trust on 07 September 2021. Your request will be dealt with under the terms of the Freedom of Information Act 2000 and you should expect your response by 05 October 2021.

Should we require further clarification from you, we will contact you about this as soon as possible.

In some circumstances a fee may be payable and if that is the case, we will let you know. A fees notice will then be issued to you, and you will be required to pay before we proceed to deal with your request.

If you have any queries please do not hesitate to contact us, quoting the above reference number in any communication.

Yours Sincerely

Ryan Pooley | Freedom of Information & RA Manager

Information Governance | Directorate of Corporate Affairs
University Hospital Lewisham (UHL)
1st Floor, Estates Building,
Lewisham High Street, London SE13 6LH

Email: [email address]
Tel: 0208 333 3000 ext: 8385

For FOI queries please email:
[Lewisham and Greenwich NHS Trust request email]

For IG queries: [email address]

For RA (Smartcard) queries: [email address]

NO iCare/EPMA Training, NO iCare/EPMA access, NO exceptions

iCare Training Team | 0208 836 6000 ext: 5127
[email address]

Lewisham & Greenwich NHS Trust
https://lewishamandgreenwich.nhs.uk

Under the General Data Protection Regulation (GDPR) 2018, we have a legal duty to protect any information we collect from you. Information contained in this email and files/attachments may be privileged or confidential and intended for the exclusive use of the original recipient. If you have received this email by mistake, please advise the sender immediately and delete the email, including emptying your deleted email box. To learn more about how we collect, keep, and process your private information, please view our Privacy Notice, which is updated regularly.

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LG, Foi (LEWISHAM AND GREENWICH NHS TRUST), Lewisham and Greenwich NHS Trust

Dear Ms Madeleine

Following my recent acknowledgement of your request, received by the Trust on 07 September 2021, it has become necessary to seek clarification.

At present we do not have any protocols or policies regarding Transgender People for staff at present.

However, we are currently putting together a Policy for patients on this. At the moment this Policy is not yet ready for release. We can however put a note on your request to release this once ready. Rather than applying s.22 of the FOI Act 2000.

Please let me know if this would be sufficient.

Please note that your request will not be processed until this clarification is received.

In accordance with the Information Commissioner’s Guidance, Time limits for compliance under the Freedom of Information Act (Section 10), the FOI clock will re-start once we receive your clarification.

If you have any queries please do not hesitate to contact us, quoting the above reference number in any communication.

Yours sincerely

Ryan Pooley | Freedom of Information & RA Manager

Information Governance | Directorate of Corporate Affairs
University Hospital Lewisham (UHL)
1st Floor, Estates Building,
Lewisham High Street, London SE13 6LH

Email: [email address]
Tel: 0208 333 3000 ext: 8385

For FOI queries please email:
[Lewisham and Greenwich NHS Trust request email]

For IG queries: [email address]

For RA (Smartcard) queries: [email address]

NO iCare/EPMA Training, NO iCare/EPMA access, NO exceptions

iCare Training Team | 0208 836 6000 ext: 5127
[email address]

Lewisham & Greenwich NHS Trust
https://lewishamandgreenwich.nhs.uk

Under the General Data Protection Regulation (GDPR) 2018, we have a legal duty to protect any information we collect from you. Information contained in this email and files/attachments may be privileged or confidential and intended for the exclusive use of the original recipient. If you have received this email by mistake, please advise the sender immediately and delete the email, including emptying your deleted email box. To learn more about how we collect, keep, and process your private information, please view our Privacy Notice, which is updated regularly.

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Dear LG, Foi (LEWISHAM AND GREENWICH NHS TRUST),

Thank you for your response.

Please do send over your policy once it is written. Until then I will keep this enquiry open.

Many thanks, and yours sincerely,

Cleo Madeleine, on behalf of
GenderGP