Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywSue Kay mewngofnodwch a gadael i bawb wybod.

Properties let by Waltham Forest Housing between 01/01/2019 to 20/10/2020

Sue Kay made this Rhyddid Gwybodaeth request to Waltham Forest Borough Council

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

We're waiting for Sue Kay to read a recent response and update the status.

Dear Waltham Forest Borough Council,

I would like Waltham Forest Housing to submit a list of social housing properties, that were advertised on the Choice Homes website, let by Waltham Forest Housing between 1st January 2019 to 20th October 2020. In particular the 43 new builds at Warburton Terrace, London, E17.

I would also like to know once a family has been housed in temporary accommodation what support do Waltham Forest housing give the families other than when the tenants have an issue.

Are families in temporary accommodation required to complete their housing application annually?
If they are required to do so when and how are they advised of this?

You previously stated that this information was on the ELLC website but that is not the case, this is in relation to FOI217382135.

I also find that the Waltham Forest Housing Team are very lazy and lacks in their responses to individuals requesting freedom of information. Rather than responding with "Already answered" answering the question would be so much more professional.

Yours faithfully,

Sue Kay

Information Officer | Waltham Forest Council, Waltham Forest Borough Council

Re: FOI Response FOI262689226 "FOI request - Properties let by Waltham
Forest Housing between 01/01/2019 to 20/10/2020".

Dear Sue Kay,

I am writing to confirm that the Council has now completed its search for
the information which you requested on 19th October 2020 about FOI request
- Properties let by Waltham Forest Housing between 01/01/2019 to
20/10/2020.

The information supplied has been provided by the department responsible
for the service delivery.

The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting. Any other reuse, for example commercial
publication, would require the permission of the copyright holder.

Please see attached

[1]FOI262689226

If you are unhappy with the service you have received in relation to your
request and wish to request a review of our decision, you should contact
us via e-mail at:[2][email address] or by post:

The London Borough of Waltham Forest
The Information Officer
Town Hall
Forest Road
London
E17 4JA

Please remember to quote the reference number FOI262689226 in any future
communications.

If you are not content with the outcome your review, you may apply
directly to the Information Commissioner's Office (ICO) for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
complaints procedure provided by the Council.

Kind regards,
The Information Officer

Kind regards,

The Information Officer
The London Borough of Waltham Forest
Town Hall
Forest Road
London
E17 4JF
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disclosure under the Freedom of Information Act 2000 or the Environmental
Information Regulations 2004.

References

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2. mailto:[email address]

Dear Information Officer | Waltham Forest Council,

I requested evidence dating from 01/01/2019 to 20/10/2020 and you directed me to the Choice Homes website and to follow your instructions but as a supplier and a housing department that uses the site, to display properties and allow your applicants to place bids, you should be aware that it is not possible to access that information for the date range requested. As a local authority who promotes this system you should be aware that a user cannot access recent lets beyond a certain date.

So when I requested the evidence for 01/01/2019 to 20/10/2020 I expect waltham forest housing to supply the information, as I would assume you would have back end user access.
If you do not have back end user access, what controls do you have over the system?
If not do not have access or reporting how do you audit the service?

So I again request the information
I would like Waltham Forest Housing to submit a list of social housing properties, that were advertised on the Choice Homes website, let by Waltham Forest Housing between 1st January 2019 to 20th October 2020. In particular the 43 new builds at Warburton Terrace, London, E17.

With regards to the poor response submitted by waltham forest housing my comments below, have been proved to be correct
"I also find that the Waltham Forest Housing Team are very lazy and lacks in their responses to individuals requesting freedom of information. Rather than responding with "Already answered" answering the question would be so much more professional."

Yours sincerely,

Sue Kay

London Borough of Waltham Forest, Waltham Forest Borough Council

Dear Sue,

Your reference number is CU273032302.

Thank you for submission via the Contact Us form.

We acknowledge receipt of your complaint which will be considered under
Stage 1 of the Council’s Corporate Complaints Procedure. This has been
passed on to the appropriate Service for investigation and response.

The Council will respond to you within 20 working days from the date of
receipt, in accordance with our complaints procedure.

Should you require any additional information regarding the Council's
complaint process, please visit the Complaints Page on our
[1]www.walthamforest.gov.uk/content/complaints

All new complaints will initially be dealt with at Stage 1 of our
procedure.

You can check the progress of your issue by logging in to your
[2]MyAccount.

Yours sincerely,
Waltham Forest Council

This email address is not monitored. Please do not reply to this email.

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intended only for the addressee(s). It may contain privileged and
confidential information and, if you are not the intended recipient, you
must not read, copy or distribute it, nor take any action in reliance upon
it. If you have received this e-mail in error, please inform the sender as
soon as possible and delete the e-mail from your computer. E-mail may be
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we take reasonable steps to identify software viruses, any attachments to
this email may contain viruses which our anti-virus software has failed to
identify. No liability is accepted for such viruses, and we therefore
recommend that you carry out your own anti-virus checks before opening any
attachments. Information contained in this e-mail may be subject to public
disclosure under the Freedom of Information Act 2000 or the Environmental
Information Regulations 2004.

References

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2. https://portal.walthamforest.gov.uk/NewM...

London Borough of Waltham Forest, Waltham Forest Borough Council

Dear Sue,

 Dear Ms Sue Kay

I acknowledge receipt of your request for an Internal review of Freedom of
Information request FOI262689226

 

This will henceforth be treated as a formal complaint and will be
considered under Stage 1 of our Corporate Complaints Procedure. 

The Council will respond to you in writing within 20 working days. 
Therefore, a response will be sent to you by or on 14 December 2020.  

 

I am enclosing some information about the Council’s Corporate Complaints
Procedure, which I hope you will find useful.  More detailed information,
if required, can be found on our website at:
[1]www.walthamforest.gov.uk/content/complaints

 

Your reference number is CU273032302.

Yours sincerely,
Waltham Forest Council

This email address is not monitored. Please do not reply to this email.

CONFIDENTIALITY NOTICE: The information contained in this e-mail is
intended only for the addressee(s). It may contain privileged and
confidential information and, if you are not the intended recipient, you
must not read, copy or distribute it, nor take any action in reliance upon
it. If you have received this e-mail in error, please inform the sender as
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responsibility for changes made to this e-mail after it was sent. Whilst
we take reasonable steps to identify software viruses, any attachments to
this email may contain viruses which our anti-virus software has failed to
identify. No liability is accepted for such viruses, and we therefore
recommend that you carry out your own anti-virus checks before opening any
attachments. Information contained in this e-mail may be subject to public
disclosure under the Freedom of Information Act 2000 or the Environmental
Information Regulations 2004.

References

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London Borough of Waltham Forest, Waltham Forest Borough Council

1 Atodiad

Dear Sue,

We have responded to your case with reference number CU273032302.

Please find attached the Council's response to your request that it
reviews its response to your Freedom of Information Request.  

Yours sincerely,
Waltham Forest Council

This email address is not monitored. Please do not reply to this email.

CONFIDENTIALITY NOTICE: The information contained in this e-mail is
intended only for the addressee(s). It may contain privileged and
confidential information and, if you are not the intended recipient, you
must not read, copy or distribute it, nor take any action in reliance upon
it. If you have received this e-mail in error, please inform the sender as
soon as possible and delete the e-mail from your computer. E-mail may be
corrupted or altered during or after transmission. We accept no
responsibility for changes made to this e-mail after it was sent. Whilst
we take reasonable steps to identify software viruses, any attachments to
this email may contain viruses which our anti-virus software has failed to
identify. No liability is accepted for such viruses, and we therefore
recommend that you carry out your own anti-virus checks before opening any
attachments. Information contained in this e-mail may be subject to public
disclosure under the Freedom of Information Act 2000 or the Environmental
Information Regulations 2004.

Dear Waltham Forest Borough Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Waltham Forest Borough Council's handling of my FOI request 'Properties let by Waltham Forest Housing between 01/01/2019 to 20/10/2020'.

Surprisingly I still have not received the information requested.
I would like the requested information so again I ask Waltham Forest housing to submit - Properties let by Waltham Forest Housing between 01/01/2019 to 20/10/2020. I am assuming Waltham Forest Housing have back end user access to the Choice Lettings and will be able to supply the information, if not Waltham Forest Housing need to explain why they are unwilling to supply the information requested.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/p...

Yours faithfully,

Sue Kay

Gadawodd Sue Kay anodiad ()

It would seem that Waltham Forest Housing are deliberately avoiding supplying the information requested, could this be because their allocation of properties is not entirely above board and legal.
When it comes to Homelessness at Waltham Forest, whether classed as priority homeless or homeless, where do you actually come on the list of property allocations clearly not above those already housed in social housing

London Borough of Waltham Forest, Waltham Forest Borough Council

Dear Sue,

Your reference number is CU284471999.

Thank you for submission via the Contact Us form.

We acknowledge receipt of your complaint which will be considered under
Stage 1 of the Council’s Corporate Complaints Procedure. This has been
passed on to the appropriate Service for investigation and response.

The Council will respond to you within 20 working days from the date of
receipt, in accordance with our complaints procedure.

Should you require any additional information regarding the Council's
complaint process, please visit the Complaints Page on our
[1]www.walthamforest.gov.uk/content/complaints

All new complaints will initially be dealt with at Stage 1 of our
procedure.

You can check the progress of your issue by logging in to your
[2]MyAccount.

Yours sincerely,
Waltham Forest Council

This email address is not monitored. Please do not reply to this email.

CONFIDENTIALITY NOTICE: The information contained in this e-mail is
intended only for the addressee(s). It may contain privileged and
confidential information and, if you are not the intended recipient, you
must not read, copy or distribute it, nor take any action in reliance upon
it. If you have received this e-mail in error, please inform the sender as
soon as possible and delete the e-mail from your computer. E-mail may be
corrupted or altered during or after transmission. We accept no
responsibility for changes made to this e-mail after it was sent. Whilst
we take reasonable steps to identify software viruses, any attachments to
this email may contain viruses which our anti-virus software has failed to
identify. No liability is accepted for such viruses, and we therefore
recommend that you carry out your own anti-virus checks before opening any
attachments. Information contained in this e-mail may be subject to public
disclosure under the Freedom of Information Act 2000 or the Environmental
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References

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2. https://portal.walthamforest.gov.uk/NewM...

London Borough of Waltham Forest, Waltham Forest Borough Council

Dear Sue,

I acknowledge receipt of your request for review under the Freedom of
Information Act, on 16.12.2020.

 

I confirm that the Council will endeavour to provide a full response to
your Data Complaint within 20 working days from the date of receipt. If it
is not possible for us to reach a decision within 20 working days, we will
write to you again to keep you informed of our progress.

 

A response will be sent to you by the Council’s Data Protection Officer by
or on 18.01.2021.

 

Once you receive the response, if you remain dissatisfied, you will have
the right to escalate the matter to the Information Commissioner.

 

More information about this will be provided in the response to your
request for review.

 

The Information Commissioner’s website can be found at
[1]https://ico.org.uk/

 

If you have any queries about your request, please email
[2][Waltham Forest Borough Council request email], quoting the reference numbers
shown above.

 

Your reference number is CU284471999.

Yours sincerely,
Waltham Forest Council

This email address is not monitored. Please do not reply to this email.

CONFIDENTIALITY NOTICE: The information contained in this e-mail is
intended only for the addressee(s). It may contain privileged and
confidential information and, if you are not the intended recipient, you
must not read, copy or distribute it, nor take any action in reliance upon
it. If you have received this e-mail in error, please inform the sender as
soon as possible and delete the e-mail from your computer. E-mail may be
corrupted or altered during or after transmission. We accept no
responsibility for changes made to this e-mail after it was sent. Whilst
we take reasonable steps to identify software viruses, any attachments to
this email may contain viruses which our anti-virus software has failed to
identify. No liability is accepted for such viruses, and we therefore
recommend that you carry out your own anti-virus checks before opening any
attachments. Information contained in this e-mail may be subject to public
disclosure under the Freedom of Information Act 2000 or the Environmental
Information Regulations 2004.

References

Visible links
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2. mailto:[Waltham Forest Borough Council request email]

Dear Waltham Forest Borough Council,

This is a continued Freedom of information request which Waltham Forest housing have continually refused to supply the information. I have at no point submitted a stage 1 complaint, I would like Waltham Forest housing to supply the information requested and not the nonsense you have insisted on supplying.

Waltham Forest housing are aware of the information requested, I would like to understand why Waltham Forest housing are insistent on not supplying the information.
So further to the original request I would like an explanation as to why Waltham Forest housing are withholding the information.

Yours faithfully,

Sue Kay

London Borough of Waltham Forest, Waltham Forest Borough Council

Dear Sue,

I acknowledge receipt of your request for review under the Freedom of
Information Act, on 16.12.2020.

 

I confirm that the Council will endeavour to provide a full response to
your Data Complaint within 20 working days from the date of receipt. If it
is not possible for us to reach a decision within 20 working days, we will
write to you again to keep you informed of our progress.

 

A response will be sent to you by the Council’s Data Protection Officer by
or on 18.01.2021.

 

Once you receive the response, if you remain dissatisfied, you will have
the right to escalate the matter to the Information Commissioner.

 

More information about this will be provided in the response to your
request for review.

 

The Information Commissioner’s website can be found at
[1]https://ico.org.uk/

 

If you have any queries about your request, please email
[2][Waltham Forest Borough Council request email], quoting the reference numbers
shown above.

 

Your reference number is CU284471999.

Yours sincerely,
Waltham Forest Council

This email address is not monitored. Please do not reply to this email.

CONFIDENTIALITY NOTICE: The information contained in this e-mail is
intended only for the addressee(s). It may contain privileged and
confidential information and, if you are not the intended recipient, you
must not read, copy or distribute it, nor take any action in reliance upon
it. If you have received this e-mail in error, please inform the sender as
soon as possible and delete the e-mail from your computer. E-mail may be
corrupted or altered during or after transmission. We accept no
responsibility for changes made to this e-mail after it was sent. Whilst
we take reasonable steps to identify software viruses, any attachments to
this email may contain viruses which our anti-virus software has failed to
identify. No liability is accepted for such viruses, and we therefore
recommend that you carry out your own anti-virus checks before opening any
attachments. Information contained in this e-mail may be subject to public
disclosure under the Freedom of Information Act 2000 or the Environmental
Information Regulations 2004.

References

Visible links
1. https://ico.org.uk/
2. mailto:[Waltham Forest Borough Council request email]

London Borough of Waltham Forest, Waltham Forest Borough Council

1 Atodiad

Dear Sue,

We have responded to your case with reference number CU284471999.

Dear Ms Kay,

Further to your complaint that you had still not been furnished with the
information you requested in your FOI request (Ref: FOI26289226) and
subsequent to our review of your FOI Request which was sent to you on
11/12/2020, in which you were advised that the Service would be furnishing
you with this information under separate cover.

Please find attached a pdf document containing a list of properties
advertised via the Council’s Choice Homes Scheme from 01/01/2019 to
20/10/2020.

Please accept our apologies for the delay in providing you with this
information. The Service has advised me that this was a lengthy exercise
to complete and required an officer going into the office.

Yours sincerely,
Waltham Forest Council

This email address is not monitored. Please do not reply to this email.

CONFIDENTIALITY NOTICE: The information contained in this e-mail is
intended only for the addressee(s). It may contain privileged and
confidential information and, if you are not the intended recipient, you
must not read, copy or distribute it, nor take any action in reliance upon
it. If you have received this e-mail in error, please inform the sender as
soon as possible and delete the e-mail from your computer. E-mail may be
corrupted or altered during or after transmission. We accept no
responsibility for changes made to this e-mail after it was sent. Whilst
we take reasonable steps to identify software viruses, any attachments to
this email may contain viruses which our anti-virus software has failed to
identify. No liability is accepted for such viruses, and we therefore
recommend that you carry out your own anti-virus checks before opening any
attachments. Information contained in this e-mail may be subject to public
disclosure under the Freedom of Information Act 2000 or the Environmental
Information Regulations 2004.

Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywSue Kay mewngofnodwch a gadael i bawb wybod.