We don't know whether the most recent response to this request contains information or not – if you are Marie shaw please sign in and let everyone know.

Project documentation, contracts and formal planning exemption documention

Marie shaw made this Freedom of Information request to LiveWest
This authority is not subject to FOI law, so is not legally obliged to respond (details).
This request has been closed to new correspondence. Contact us if you think it should be reopened.

We're waiting for Marie shaw to read a recent response and update the status.

Dear LiveWest,
Please provide to me documents listed below which pertain to the Live West planned Construction site office on Penbrea Road.

I request:
A copy of the contract with the Contractor, engaged to complete the works. Please redact any commercially sensitive information but include agreed start dates for the Construction site, penalties for breaches of agreement etc.

A copy of communications with Cornwall Council Planning department which confirm that the site has a “planning exemption”

Any and all internal communications from the Project Manager in regard to conversations and engagements with local residents.

I look forward to your response

Yours faithfully,

Marie Shaw

Enquiries, LiveWest

Thank you for your email.

This is an automated response to acknowledge your query, we are currently
experiencing high volumes of emails, which is impacting our usual response
times. We apologise for any delays. We are prioritising emergency and
urgent repairs and will respond to all queries as soon as possible.

If you have an emergency query, please contact us on 0300 123 8080

We have a wide range of self help guides on our website, including the
following:

For any Repairs support, https://www.livewest.co.uk/my-home/solve...
To contact your Housing Officer,
https://www.livewest.co.uk/my-home/find-... to all
queries as soon as possible.
This email and any attached files are confidential, and intended only for
who they are addressed to. If you have received this email in error,
please let us know ([email address] +44 1392 252 566).

LiveWest Homes Limited is a charitable community benefit society, company
number: 7724 VAT: 568873378 (Parent). Arc Developments South West Limited,
a private company limited by guarantee without share capital, company
number: 05716836, VAT: 870111559. LiveWest Properties Limited, company
number: 10110021. LiveWest Treasury plc, company number: 06392963. Great
Western Assured Growth Limited, company number: 02525892. LiveWest Capital
plc, company number: 08691017. LiveWest Charitable Housing Limited, a
charitable registered society, company number: 19165R. Westco Properties
Limited, company number: 02677745, VAT: 784460504. All companies are
registered in England & Wales, trading as "LiveWest", with a registered
office at: 1 Wellington Way, Skypark, Clyst Honiton, Exeter, EX5 2FZ.

** This is an external email, please forward any concern with it to
'Information Security Incident' ** ([email address] )

Any personal data held by us will be treated confidentially and will be
processed only on the basis of an applicable legal basis for processing
under applicable data protection legislation at the time of processing.
For further information on how we use personal data please visit our
website https://www.livewest.co.uk/privacy-notice).

If you have received an email from us containing personal data in error,
please contact the Data Protection Manager on 0300 123 8080 as soon as
possible after receipt and delete the email.

Enquiries, LiveWest

Good morning,

Thank you for contacting us regarding information request below and
bringing this to our attention.

We have looked at the information you have provided and in order for us to
process your request we just need to confirm some further information so
that we are able to process your request and get this forwarded to the
relevant department who will be able to look into this further.

1. Your full address including postcode
2. Any information regarding the Planning if you have it

If you require further assistance please do not hesitate to contact us at
[1][email address] or [2][LiveWest request email] or,
alternatively, you can speak with a member of our Customer Services Team
on 0300 123 8080

Kind regards

Samantha January(she/her)
Customer Services Adviser

show quoted sections

Dear Enquiries,

My address is 18 Penbrea Road, Penzance, Cornwall, TR18 3NY.

In terms of planning information, I have no informations that is not available in the public realm.
Yours sincerely,

Marie shaw

Enquiries, LiveWest

5 Attachments

Dear Marie,

 

Thank you for your email.

 

I have passed your original email and the one below onto my colleagues who
are managing this project and I have asked that you are contacted to
discuss whether we can provide the contracts and communications you have
requested.

 

If you require further assistance please do not hesitate to contact us at
[LiveWest request email] or alternatively you can speak with a member of
our Customer Services Team on 0300 123 8080.

 

Kind regards,

 

Jess

 

 

 

Jessica Clemens​
Customer Services Adviser
livewest.co.uk
[1]Facebook [2]Instagram [3]LinkedIn [4]Twitter

 

 

show quoted sections

Dear Enquiries,

I am still awaiting a response to my request. By law, I should have received a response by now. I request a response to my FOI request

https://www.whatdotheyknow.com/request/p...

Yours sincerely,

Marie shaw

Enquiries, LiveWest

Thank you for contacting LiveWest. We have received your request/repair
and a member of the Customer Services Team will be in touch with you over
the next few days to discuss your query.

 

If you are contacting us about an emergency issue, please call our
Customer Services Team on:

Cornwall and Devon 0300 123 8080

Somerset and West of England 01934 526 000

 

We have a wide range of self help guides on our website, including the
following:

For any Repairs support,
[1]https://www.livewest.co.uk/my-home/solve...
To contact your Housing Officer,
[2]https://www.livewest.co.uk/my-home/find-...

 

This email and any attached files are confidential, and intended only for
who they are addressed to. If you have received this email in error,
please let us know ([email address] +44 1392 252 566).

LiveWest Homes Limited is a charitable community benefit society, company
number: 7724 VAT: 568873378 (Parent). Arc Developments South West Limited,
a private company limited by guarantee without share capital, company
number: 05716836, VAT: 870111559. LiveWest Properties Limited, company
number: 10110021. LiveWest Treasury plc, company number: 06392963. Great
Western Assured Growth Limited, company number: 02525892. LiveWest Capital
plc, company number: 08691017. LiveWest Charitable Housing Limited, a
charitable registered society, company number: 19165R. Westco Properties
Limited, company number: 02677745, VAT: 784460504. All companies are
registered in England & Wales, trading as "LiveWest", with a registered
office at: 1 Wellington Way, Skypark, Clyst Honiton, Exeter, EX5 2FZ.

** This is an external email, please forward any concern with it to
'Information Security Incident' ** ([email address] )

Any personal data held by us will be treated confidentially and will be
processed only on the basis of an applicable legal basis for processing
under applicable data protection legislation at the time of processing.
For further information on how we use personal data please visit our
website https://www.livewest.co.uk/privacy-notice).

If you have received an email from us containing personal data in error,
please contact the Data Protection Manager on 0300 123 8080 as soon as
possible after receipt and delete the email.

References

Visible links
1. https://www.livewest.co.uk/my-home/solve...
2. https://www.livewest.co.uk/my-home/find-...

We don't know whether the most recent response to this request contains information or not – if you are Marie shaw please sign in and let everyone know.