Procurement status and plans for eBrokerage, and/or Visit Charge Processing solutions in 2021 through 2022

Peter Briggs made this Rhyddid Gwybodaeth request to Stoke on Trent City Council

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Roedd y cais yn llwyddiannus.

Dear Stoke on Trent City Council,

Under FOI please provide the following information relating to how the Council brokers and pays providers for the adult social care packages it commissions:

Regarding care brokerage:

1. Does the Council have any plans to a) procure an eBrokerage cloud software solution (for brokering commissioned care packages across its care providers, primarily but not restricted to only domiciliary care) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact name for the relevant procurement lead / the name of the department leading the procurement within the Council, as well as an indication if, and when / how the Council intends to contact or is willing to engage with the market, plus if the Council would be interested in receiving information in this regard?

And regarding visit charge processing for paying commissioned care providers against the services they have delivered on behalf of the Council:

2. Does the Council have any plans to a) procure a Provider Payment/Council Self-billing cloud software solution (for processing and calculating visit data submitted by commissioned care providers for the visits they have undertaken on behalf of the Council, primarily but not restricted to only domiciliary care) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact name for the relevant procurement lead / the name of the department leading the procurement within the Council, as well as an indication if and when / how the Council intends to contact or is willing to engage with the market, plus if the Council would be interested in receiving information in this regard?

Many thanks.

Yours faithfully,

Peter Briggs

Stoke on Trent City Council

1 Atodiad

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Dear Mr Briggs

 

Your request for information ref: SOT-102416

 

Thank you for your request for information about the commissioning of
adult social care packages by the local authority.  Your request was
received by the Information Rights Team on 21 April 2021.  This is being
dealt with under the terms of the appropriate Information Rights
legislation.

 

In some circumstances we may charge for information.  If there is a charge
we will let you know, as you will be required to pay this before we deal
with your request.

 

Some information does not have to be released under this legislation.  We
will check the information you have asked for and send you as much as
possible.  If another person or organisation is named in the information,
we may have to ask their opinion before we decide what we can give you.

 

You should expect to receive a response to your request on or before 20
May 2021 in line with the legislation's 20 working day statutory deadline.

 

For your information we may publish the response to your request on our
City Council's website, which can be found at the following address:
[1]www.stoke.gov.uk.

 

If you have any queries about this email please do not hesitate to contact
us.

 

You can find details of how we handle your personal information by
visiting [2]www.stoke.gov.uk/dataprotection

 

Yours sincerely

 

Information Rights Team

 

Information Rights

Floor 2 Civic Centre Glebe Street

Stoke-on-Trent ST4 1HH

City of Stoke-on-Trent 

t 01782 232853, 01782 233020, 01782 233732, 01782 235965

e [3][Stoke on Trent City Council request email]

Winner – UK Housing Awards Council of the Year 2019

Stoke-on-Trent City Council is a Fostering Friendly employer. Being a
foster carer is truly life changing. If you have a spare room and spare
time, even as little as one weekend a month, you can make a real
difference to a child’s life. Fostering for Stoke-on-Trent City Council
offers a rewarding career with comprehensive training and guidance. Click
here for more information. For more information about becoming a Fostering
Friendly employer please click here.

link for the first Click here  -
[4]https://www.stoke.gov.uk/info/20044/fost...

link for the second click here -
[5]https://www.thefosteringnetwork.org.uk/g...

Manage your council tax online and sign up for paperless billing with our
new online account at [6]www.stoke.gov.uk/onlineaccount - and access it
using the MyStoke app, putting fly-tipping, and litter reporting in your
hands at the touch of a button. Available in the [7]App Store and on
[8]Google Play

dangos adrannau a ddyfynnir

 

References

Visible links
1. http://www.stoke.gov.uk/
2. http://www.stoke.gov.uk/dataprotection
3. mailto:[Stoke on Trent City Council request email]
4. https://www.stoke.gov.uk/info/20044/fost...
5. https://www.thefosteringnetwork.org.uk/g...
6. http://www.stoke.gov.uk/onlineaccount
7. https://itunes.apple.com/us/app/my-stoke...
8. https://play.google.com/store/apps/detai...

Stoke on Trent City Council

1 Atodiad

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    32K Download

Dear Mr Briggs

 

Your request for information ref. SOT-102416

We have now considered your request and a copy of the information is
enclosed below.

The information supplied may be used for domestic or journalistic
purposes.  Its use for commercial gain including issuing to the public,
social media or computer blogs may be subject to the issue of a licence
under the Reuse of Public Sector Information Regulations 2015.

 

1. Does the Council have any plans to:

a) procure an eBrokerage cloud software solution (for brokering
commissioned care packages across its care providers, primarily but not
restricted to only domiciliary care) in 2021/2022, and if so when,

Response: This is an option which is currently still being considered

b) via which procurement route  

Response: The route of purchase would depend on the value of the software
and whether it was above the procurement threshold or not. The Council may
instead consider an add-on function to its existing operating system.

c) provide the contact name for the relevant procurement lead / the name
of the department leading the procurement within the Council 

Response: Commissioning Team

as well as an indication if, and when / how the Council intends to contact
or is willing to engage with the market, plus if the Council would be
interested in receiving information in this regard? 

Response: Confirmation of this possible purchase has not yet been
finalised and no definitive timescales have been set. Engagement with the
market would depend on which procurement route is required (based on
value) and whether a function can be added to the existing system or not.

 

And regarding visit charge processing for paying commissioned care
providers against the services they have delivered on behalf of the
Council:

 

2. Does the Council have any plans to:

a) procure a Provider Payment/Council Self-billing cloud software solution
(for processing and calculating visit data submitted by commissioned care
providers for the visits they have undertaken on behalf of the Council,
primarily but not restricted to only domiciliary care) in 2021/2022, and
if so when, 

Response: No, the Council already have a system in place for this.

b) via which procurement route, and

Response: N/A – already in place

c) provide the contact name for the relevant procurement lead / the name
of the department leading the procurement within the Council, as well as
an indication if and when / how the Council intends to contact or is
willing to engage with the market, plus if the Council would be interested
in receiving information in this regard? 

Response: N/A – system already in place

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to: The Information Rights Manager, Information Rights
Team, Stoke-on-Trent City Council, Floor 2, Civic Centre, Glebe Street,
ST4 1HH, or email [1][Stoke on Trent City Council request email].

 

If, after contacting us, you are not content with the outcome, you may ask
the Information Commissioner for a decision.  Before doing this, please
see the following link for guidance from the Information Commissioner
relating to how to use your information rights responsibly and
effectively, to enable you to gain the best outcome from the process -
[2]http://ico.org.uk/for_the_public.

 

Generally, the Information Commissioner cannot make a decision unless you
have already used our internal review procedure. The Information
Commissioner can be contacted at: The Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, tel: 0303 123
1113 or you can visit their website at
[3]https://ico.org.uk/make-a-complaint/

 

You can find details of how we handle your personal information by
visiting [4]www.stoke.gov.uk/dataprotection

Yours sincerely

 

Information Rights Team

 

Information Rights

City of Stoke-on-Trent

Floor 2  Civic Centre  Glebe Street  Stoke-on-Trent  ST4 1HH

T: 01782 232853, 01782 233020, 01782 233732, 01782 235965

E: [5][Stoke on Trent City Council request email]

 

 

Request

 

Dear Stoke on Trent City Council,

 

Under FOI please provide the following information relating to how the
Council brokers and pays providers for the adult social care packages it
commissions:

 

Regarding care brokerage:

 

1. Does the Council have any plans to a) procure an eBrokerage cloud
software solution (for brokering commissioned care packages across its
care providers, primarily but not restricted to only domiciliary care) in
2021/2022, and if so when, b) via which procurement route, and c) provide
the contact name for the relevant procurement lead / the name of the
department leading the procurement within the Council, as well as an
indication if, and when / how the Council intends to contact or is willing
to engage with the market, plus if the Council would be interested in
receiving information in this regard?

 

And regarding visit charge processing for paying commissioned care
providers against the services they have delivered on behalf of the
Council:

 

2. Does the Council have any plans to a) procure a Provider
Payment/Council Self-billing cloud software solution (for processing and
calculating visit data submitted by commissioned care providers for the
visits they have undertaken on behalf of the Council, primarily but not
restricted to only domiciliary care) in 2021/2022, and if so when, b) via
which procurement route, and c) provide the contact name for the relevant
procurement lead / the name of the department leading the procurement
within the Council, as well as an indication if and when / how the Council
intends to contact or is willing to engage with the market, plus if the
Council would be interested in receiving information in this regard?

 

Many thanks.

 

Yours faithfully,

 

Peter Briggs

Winner – UK Housing Awards Council of the Year 2019

Stoke-on-Trent City Council is a Fostering Friendly employer. Being a
foster carer is truly life changing. If you have a spare room and spare
time, even as little as one weekend a month, you can make a real
difference to a child’s life. Fostering for Stoke-on-Trent City Council
offers a rewarding career with comprehensive training and guidance. Click
here for more information. For more information about becoming a Fostering
Friendly employer please click here.

link for the first Click here  -
[6]https://www.stoke.gov.uk/info/20044/fost...

link for the second click here -
[7]https://www.thefosteringnetwork.org.uk/g...

Manage your council tax online and sign up for paperless billing with our
new online account at [8]www.stoke.gov.uk/onlineaccount - and access it
using the MyStoke app, putting fly-tipping, and litter reporting in your
hands at the touch of a button. Available in the [9]App Store and on
[10]Google Play

dangos adrannau a ddyfynnir

 

References

Visible links
1. mailto:[Stoke on Trent City Council request email]
2. https://ico.org.uk/for_the_public
3. https://ico.org.uk/make-a-complaint/
4. http://www.stoke.gov.uk/dataprotection
5. mailto:[Stoke on Trent City Council request email]
6. https://www.stoke.gov.uk/info/20044/fost...
7. https://www.thefosteringnetwork.org.uk/g...
8. http://www.stoke.gov.uk/onlineaccount
9. https://itunes.apple.com/us/app/my-stoke...
10. https://play.google.com/store/apps/detai...