Procurement status and plans for eBrokerage, and/or Visit Charge Processing solutions in 2021 through 2022

Peter Briggs made this Rhyddid Gwybodaeth request to Staffordshire County Council

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Roedd y cais yn llwyddiannus.

Dear Staffordshire County Council,

Under FOI please provide the following information relating to how the Council brokers and pays providers for the adult social care packages it commissions:

Regarding care brokerage:

1. Does the Council have any plans to a) procure an eBrokerage cloud software solution (for brokering commissioned care packages across its care providers, primarily but not restricted to only domiciliary care) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact name for the relevant procurement lead / the name of the department leading the procurement within the Council, as well as an indication if, and when / how the Council intends to contact or is willing to engage with the market, plus if the Council would be interested in receiving information in this regard?

And regarding visit charge processing for paying commissioned care providers against the services they have delivered on behalf of the Council:

2. Does the Council have any plans to a) procure a Provider Payment/Council Self-billing cloud software solution (for processing and calculating visit data submitted by commissioned care providers for the visits they have undertaken on behalf of the Council, primarily but not restricted to only domiciliary care) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact name for the relevant procurement lead / the name of the department leading the procurement within the Council, as well as an indication if and when / how the Council intends to contact or is willing to engage with the market, plus if the Council would be interested in receiving information in this regard?

Many thanks.

Yours faithfully,

Peter Briggs

Staffordshire County Council

Dear Peter Briggs,
 
Thank you for your request for information received by Staffordshire
County Council on 22/04/2021.
Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be answered within twenty working days. 

**Coronavirus (COVID-19)**

During the current situation we will try to meet the statutory deadlines
for processing access to information requests. However, it is likely that
resources, whether they are finances or people, may be diverted away from
access to information work to deal with priority public services.

Please be patient if you experience delays when making information rights
requests during the pandemic. Where practicable, we will try to notify you
if there is likely to be a delay in being able to provide the information
you have requested.

 
If you have any queries about this request do not hesitate to contact us.
Please remember to quote the case reference number above in any future
communications.
Yours sincerely,
 
Access Team

Portch, David (Corporate), Staffordshire County Council

Dear Peter Briggs

Thank you for your request for information.

Please find information provided by the relevant service team(s) below.

1. Does the Council have any plans to a) procure an eBrokerage cloud software solution (for brokering commissioned care packages across its care providers, primarily but not restricted to only domiciliary care) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact name for the relevant procurement lead / the name of the department leading the procurement within the Council, as well as an indication if, and when / how the Council intends to contact or is willing to engage with the market, plus if the Council would be interested in receiving information in this regard?

The Council is in the process of re-procuring it’s electronic brokerage portal. The opportunity was advertised on 12 January 2021 and has since closed. Please refer to the published advert at Homecare Monitoring and Brokerage - Find a Tender (find-tender.service.gov.uk) - https://www.find-tender.service.gov.uk/N...

If interested in future opportunities, you may wish to register on the Council’s e-procurement system. Details can be found here: Selling to the council - Staffordshire County Council - https://www.staffordshire.gov.uk/Busines...

And regarding visit charge processing for paying commissioned care providers against the services they have delivered on behalf of the Council:

2. Does the Council have any plans to a) procure a Provider Payment/Council Self-billing cloud software solution (for processing and calculating visit data submitted by commissioned care providers for the visits they have undertaken on behalf of the Council, primarily but not restricted to only domiciliary care) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact name for the relevant procurement lead / the name of the department leading the procurement within the Council, as well as an indication if and when / how the Council intends to contact or is willing to engage with the market, plus if the Council would be interested in receiving information in this regard?

The Council has ceased paying domiciliary care providers on the basis of actual care hours delivered and now pays on the basis of commissioned hours. The Council is therefore not currently seeking to re-procure a system which calculates payment on the basis of data submitted by care providers reflecting their delivered care hours. The above mentioned opportunity included a separate contract lot for the montitoring of homecare services, which may include investigating discrepencies and informing decisions to reconcile payments to reflect any under-delivery of care. The above tender opportunity sits alongside the re-commissioning of homecare services from September 2021, for which the tender opportunity was advertised here: Home Care including carers home based respite services in Staffordshire - Find a Tender (find-tender.service.gov.uk) - https://www.find-tender.service.gov.uk/N...

The procurement lead for each tender opportunity is shown on the respective advert, however both opportunities are now closed.

If you have any comments relating to how your request has been handled by our authority you should contact us in the first instance. Send your comment or complaint to:

Access Manager, Access Team, Staffordshire County Council, 2 Staffordshire Place, Stafford ST16 2DH or email [Staffordshire County Council request email]

If you then have any further comments relating to how your request has been handled by our authority, please contact the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Regards
  
David Portch

Access Team
Staffordshire County Council
1 Staffordshire Place
Stafford
ST16 2DH

dangos adrannau a ddyfynnir