Procurement status and plans for eBrokerage, and/or Visit Charge Processing solutions in 2021 through 2022

Roedd y cais yn llwyddiannus.

Dear Sandwell Metropolitan Borough Council,

Under FOI please provide the following information relating to how the Council brokers and pays providers for the adult social care packages it commissions:

Regarding care brokerage:

1. Does the Council have any plans to a) procure an eBrokerage cloud software solution (for brokering commissioned care packages across its care providers, primarily but not restricted to only domiciliary care) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact name for the relevant procurement lead / the name of the department leading the procurement within the Council, as well as an indication if, and when / how the Council intends to contact or is willing to engage with the market, plus if the Council would be interested in receiving information in this regard?

And regarding visit charge processing for paying commissioned care providers against the services they have delivered on behalf of the Council:

2. Does the Council have any plans to a) procure a Provider Payment/Council Self-billing cloud software solution (for processing and calculating visit data submitted by commissioned care providers for the visits they have undertaken on behalf of the Council, primarily but not restricted to only domiciliary care) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact name for the relevant procurement lead / the name of the department leading the procurement within the Council, as well as an indication if and when / how the Council intends to contact or is willing to engage with the market, plus if the Council would be interested in receiving information in this regard?

Many thanks.

Yours faithfully,

Peter Briggs

The Governance Team, Sandwell Metropolitan Borough Council

1 Atodiad

Reference: FOI-328099797
Date of request: 21/04/2021
Title of request: Procurement status and plans for eBrokerage, and/or
Visit Charge Processing solutions in 2021 through 2022

Dear Peter Briggs,

Thank you for your Freedom of Information Request.

I can confirm that this will be reviewed and allocated to the appropriate
service area for response.

You will receive a further acknowledgement once your request has been
allocated.

Kind regards
Sandwell Council

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Info Management, Sandwell Metropolitan Borough Council

Dear Peter

We are all currently facing unprecedented challenges due to the Coronavirus (COVID-19) pandemic. The Council will endeavour to provide a response to you within the required timescale.

However, the situation involving COVID-19 changes daily and this may lead to unavoidable delays in responding to your request. We ask that you kindly bear with the Council during this time.

Your request reference is FOI-328099797.

Kindest Regards

Governance Team
Legal and Assurance Services
Sandwell MBC
Oldbury Council House
Freeth Street
Oldbury
B69 3DE
e:[Sandwell Council request email]
w:www.sandwelllegalservices.co.uk
satnav:please use post code B69 3DB

dangos adrannau a ddyfynnir

AdultSC Feedback, Sandwell Metropolitan Borough Council

6 Atodiad

Dear Peter Briggs

 

I am writing in respect of your request ref FOI-328099797

 

Unfortunately, due to the unprecedented challenges we continue to face due
to the Coronavirus (COVID-19) pandemic we are unable to meet the timeframe
for responding and issuing our response. 

 

We will continue to review the situation and will respond to your request
as soon as we are able.

 

Kind regards

 

Adultsc Feedback

On Behalf of Kate Beckingham

Personalisation Investigations Officer

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Sandwell Council
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The Governance Team, Sandwell Metropolitan Borough Council

Reference: FOI-328099797
Date of request: 21/04/2021
Title of request: Procurement status and plans for eBrokerage, and/or
Visit Charge Processing solutions in 2021 through 2022

Dear Peter Briggs,

Freedom of Information request – FOI-328099797

 

Thank you for your Freedom of Information request dated 21 April 2021 in
which you asked:

 

“Under FOI please provide the following information relating to how the
Council brokers and pays providers for the adult social care packages it
commissions:

 

Regarding care brokerage:

 

1. Does the Council have any plans to a) procure an eBrokerage cloud
software solution (for brokering commissioned care packages across its
care providers, primarily but not restricted to only domiciliary care) in
2021/2022, and if so when, b) via which procurement route, and c) provide
the contact name for the relevant procurement lead / the name of the
department leading the procurement within the Council, as well as an
indication if, and when / how the Council intends to contact or is willing
to engage with the market, plus if the Council would be interested in
receiving information in this regard?

 

And regarding visit charge processing for paying commissioned care
providers against the services they have delivered on behalf of the
Council:

 

2. Does the Council have any plans to a) procure a Provider
Payment/Council Self-billing cloud software solution (for processing and
calculating visit data submitted by commissioned care providers for the
visits they have undertaken on behalf of the Council, primarily but not
restricted to only domiciliary care) in 2021/2022, and if so when, b) via
which procurement route, and c) provide the contact name for the relevant
procurement lead / the name of the department leading the procurement
within the Council, as well as an indication if and when / how the Council
intends to contact or is willing to engage with the market, plus if the
Council would be interested in receiving information in this regard?”

 

 

Having considered your request, we provide the following returns:

 

There are no plans in place to:

 

1a)    procure an eBrokerage cloud software solution (for brokering
commissioned care packages across its care providers, primarily but not
restricted to only domiciliary care) in 2021/2022

 

2a)    procure a Provider Payment/Council Self-billing cloud software
solution (for processing and calculating visit data submitted by
commissioned care providers for the visits they have undertaken on behalf
of the Council, primarily but not restricted to only domiciliary care) in
2021/2022,

Therefore, we do not hold the information requested.

 

Please note, this response and any documents which are enclosed are
protected by copyright laws, which means that you do not have an automatic
right to copy or use them other than for private study, non-commercial
research or news reporting. If you want to use the documents for other
purposes, you will usually need the permission of the copyright owner.
Information produced by government departments including items which are
covered by Crown copyright can usually be used under the Open Government
Licence. Information covered by parliamentary copyright is covered by the
Open Parliament Licence. You will find details of the Open Government
Licence and Open Parliament Licence at www.nationalarchives.gov.uk.

We hope our response fully satisfies your expectations. However, if you
are dissatisfied, you are entitled to an Internal Review.

 

Internal review requests should be submitted within 14 days of the date of
receipt of this correspondence.

 

Please submit your review request through your account
[1]https://my.sandwell.gov.uk/

 

If you are not content with the outcome of our internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

 

Please remember to quote the reference number above in any future
communications.

 

Yours sincerely

 

Adults Social Care Systems

 

Kind regards
Sandwell Council

Sandwell Council...working for you

[2]www.sandwell.gov.uk

--------------------------------------------------------------------------

[3]Facebook    [4]Twitter   [5]YouTube

For your information residents can now use their MySandwell account to log
many Sandwell Council requests online, including reporting missed
collections; fly tipping and pot holes. Residents can also check their
council tax balance on MyAccounts and find "MyNearest" on their
personalised homepage. For information please go to
[6]www.sandwell.gov.uk/mysandwell.

References

Visible links
1. https://my.sandwell.gov.uk/
2. http://www.sandwell.gov.uk/
3. https://www.facebook.com/sandwellcouncil
4. https://twitter.com/sandwellcouncil
6. http://www.sandwell.gov.uk/mysandwell