Procurement status and plans for eBrokerage, and/or Visit Charge Processing solutions in 2021 through 2022

The request was successful.

Dear Enfield Council,

Under FOI please provide the following information relating to how the Council brokers and pays providers for the adult social care packages it commissions:

Regarding care brokerage:

1. Does the Council have any plans to a) procure an eBrokerage cloud software solution (for brokering commissioned care packages across its care providers, primarily but not restricted to only domiciliary care) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact name for the relevant procurement lead / the name of the department leading the procurement within the Council, as well as an indication if, and when / how the Council intends to contact or is willing to engage with the market, plus if the Council would be interested in receiving information in this regard?

And regarding visit charge processing for paying commissioned care providers against the services they have delivered on behalf of the Council:

2. Does the Council have any plans to a) procure a Provider Payment/Council Self-billing cloud software solution (for processing and calculating visit data submitted by commissioned care providers for the visits they have undertaken on behalf of the Council, primarily but not restricted to only domiciliary care) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact name for the relevant procurement lead / the name of the department leading the procurement within the Council, as well as an indication if and when / how the Council intends to contact or is willing to engage with the market, plus if the Council would be interested in receiving information in this regard?

Many thanks.

Yours faithfully,

Peter Briggs

complaintsandinformation, Enfield Council

Dear Mr Briggs,

Thank you for making a request for information to the London Borough of
Enfield.

We are aiming to respond to your request within 20 working days and will
let you know if we hold the information you requested and whether or not
we can release it under the Freedom of Information Act 2000.

We are now making an initial assessment of your request and we will
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If you have any queries regarding your request, please contact us at
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9730

Kind Regards,

Quinton Green
Complaints and Information Officer
Complaints and Information Team
Chief Executive Department
Enfield Council
Silver Street
Enfield
EN1 3XY

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"Enfield Council is committed to serving the whole borough, fairly,
delivering excellent services and building strong communities."

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Procurement Support, Enfield Council

Dear Mr Briggs

 

Thank you for the Freedom of Information request dated 19/04/2021

Please find the response below

 

Dear Enfield Council,

 

Under FOI please provide the following information relating to how the
Council brokers and pays providers for the adult social care packages it
commissions:

 

Regarding care brokerage:

 

1. Does the Council have any plans to a) procure an eBrokerage cloud
software solution (for brokering commissioned care packages across its
care providers, primarily but not restricted to only domiciliary care) in
2021/2022, and if so when, b) via which procurement route, and c) provide
the contact name for the relevant procurement lead / the name of the
department leading the procurement within the Council, as well as an
indication if, and when / how the Council intends to contact or is willing
to engage with the market, plus if the Council would be interested in
receiving information in this regard?

 

No not at present.

 

And regarding visit charge processing for paying commissioned care
providers against the services they have delivered on behalf of the
Council:

 

2. Does the Council have any plans to a) procure a Provider
Payment/Council Self-billing cloud software solution (for processing and
calculating visit data submitted by commissioned care providers for the
visits they have undertaken on behalf of the Council, primarily but not
restricted to only domiciliary care) in 2021/2022, and if so when, b) via
which procurement route, and c) provide the contact name for the relevant
procurement lead / the name of the department leading the procurement
within the Council, as well as an indication if and when / how the Council
intends to contact or is willing to engage with the market, plus if the
Council would be interested in receiving information in this regard?

 

We presently use Care Place for brokering care. In terms of billing, we
wouldn’t require this element as Enfield operates under a Direct Payment
model and therefore service users have the flexibility of how they spend
their personal budget to best meet their identified outcomes

 

Many thanks.

 

Yours faithfully,

 

Peter Briggs

 

Kind Regards

 

Procurement Services       

London Borough of Enfield

Silver Street

Enfield EN1 3XA

 

[1]www.enfield.gov.uk  

 

"Enfield Council is committed to

serving the whole borough fairly,

delivering excellent services and

building strong communities"

 

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[3]Follow us on Facebook [4]Twitter [5]www.enfield.gov.uk

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