Procurement status and plans for Electronic Homecare/Reablement Rostering/Scheduling and Visit Monitoring solutions in 2021/22 or 2022/23.

The request was successful.

Dear Warwickshire County Council,

Under FOI please provide the following information relating to how the Council rosters its staff and / or monitors the service delivery, for the adult social care services it is responsible for:

Q1. Regarding Electronic Homecare/Reablement Rostering/Scheduling and Visit Monitoring (including via a mobile app which also enables electronic rota delivery to, and feedback captured by, the care workers):

a) Does the Council have any plans to procure an Electronic Homecare/Reablement Rostering/Scheduling cloud software solution for scheduling care services to be undertaken by its in-house adult social care services, informing staff of their rotas and recording the visit attendance by the Council’s in-house staff and/or capturing feedback (e.g. the outcomes achieved, medications dispensed), supporting its social care service users, primarily but not restricted to only domiciliary care/reablement) in:

i) 2021/2022, or;

ii) 2022/23, and if so when;

b) via which procurement route, and;

c) provide the contact name for the relevant procurement lead OR if Council privacy policy so requires, the name of the department leading the procurement within the Council, as well as an indication if, and when / how, the Council intends to contact or is willing to engage with the market, plus;

d) if the Council would be interested in receiving information in this regard and the department / contact name to whom the information should be sent?

Q2. Does the Council have an existing Electronic Homecare/Reablement Rostering/Scheduling on-premise or cloud software solution and if so can the Council please:

a) advise the supplier, and name of the solution, as well as;

b) the current expiry date of the contract under which it is purchased?

Many thanks.

Yours faithfully,

Peter Briggs

Warwickshire County Council

 
Information request
Our reference: 7408248

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Dear Peter Briggs
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 26
November 2021. We are dealing with your request under the Freedom of
Information Act 2000
 
Under our normal statutory requirements we are required to provide you
with a response within 20 working days of the receipt of your request.
Therefore we aim to send a response by 29 December 2021. 
 

In some case, a fee may be payable. If we decide a fee is payable, we will
send you a fee notice and we will require you to pay the fee before
proceeding with your request.

 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your right to request an internal review and to
complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
  
 

 Kind regards

Bruce Green
Information Rights Officer

Information Management Team
Shire Hall
Warwick
CV34 4RL
Tel: 01926 412211

 

 

 

NOTE: Please do not edit the subject line when replying to this email.

Warwickshire County Council

1 Attachment

 
Information request
Our reference: 7408248

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Dear Peter Briggs
 
Thank you for your request for information received on 26th November 2021.
 
Please find attached our response to your request.  Please accept our
apologies for the lengthy delay in providing the Council's response to
your request, and for any inconvenience this may have caused.  However, I
hope the information now being provided is still of help and interest to
you.  
 
 
Kind regards
 
 
Bruce Green
Information Rights Officer
Information Management Team
Shire Hall
Warwick
CV34 4RL
Tel: 01926 412211
 
 
 
 
NOTE: Please do not edit the subject line when replying to this email.