Procurement status and plans for eBrokerage, and/or Visit Charge Processing solutions in 2021 through 2022

The request was successful.

Dear Oldham Metropolitan Borough Council,

Under FOI please provide the following information relating to how the Council brokers and pays providers for the adult social care packages it commissions:

Regarding care brokerage:

1. Does the Council have any plans to a) procure an eBrokerage cloud software solution (for brokering commissioned care packages across its care providers, primarily but not restricted to only domiciliary care) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact name for the relevant procurement lead OR if Council privacy policy so requires, the name of the department leading the procurement within the Council, as well as an indication if, and when / how the Council intends to contact or is willing to engage with the market, plus if the Council would be interested in receiving information in this regard?

And regarding visit charge processing for paying commissioned care providers against the services they have delivered on behalf of the Council:

2. Does the Council have any plans to a) procure a Provider Payment/Council Self-billing cloud software solution (for processing and calculating visit data submitted by commissioned care providers for the visits they have undertaken on behalf of the Council, primarily but not restricted to only domiciliary care) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact name for the relevant procurement lead OR if Council privacy policy so requires, the name of the department leading the procurement within the Council, as well as an indication if and when / how the Council intends to contact or is willing to engage with the market, plus if the Council would be interested in receiving information in this regard?

Many thanks.

Yours faithfully,

Peter Briggs

Information Manager, Oldham Metropolitan Borough Council

Dear Sir/ Madam,

I acknowledge with thanks your request for information; this request has been considered as a request under the Freedom of Information Act 2000.

As such, your request may take up to 20 working days to be processed and has been passed on to an appropriate officer.

The Information Commissioner’s Office has recognised the unprecedented challenges all are facing during the coronavirus (COVID-19) pandemic and that people may experience delays when making requests for information during the pandemic.
Please be aware that your response may not be complete in whole or in part. This is due to government wide measures to prevent the spread of COVID-19. Oldham Council is currently handling a large volume of business-critical work aimed towards the protection and safeguarding of residents during the COVID-19 outbreak, and as such the business area may not be able to respond to your request within the expected timeframe or provide full information for the completion of your request.
If you have any comments or questions in the meantime, please direct them to [email address]

Please be advised that if an exemption applies to the information that you have requested, the statutory period may be exceeded in accordance with the provisions of that Act.

Should you have any queries, please contact:  [Oldham Council request email]

Yours faithfully,

Information Management Team
Oldham Council
Level 14
Civic Centre
West Street
Oldham   OL1 1UL

[email address]

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Karen Maders, Oldham Metropolitan Borough Council

1 Attachment

Good Afternoon,

 

Please find attached the response to your FOI request.

 

If you have any questions in relation to this please do not hesitate to
contact me.

 

Kind regards

 

Karen

Karen Maders

Operational Compliance Manager

Level 4

Civic Centre

Oldham

OL1 1UL

0161 770 6882

[mobile number]

 

THINK WELLBEING: This email was sent at a time & date convenient to the
sender; please do not feel under any pressure to respond if this is
outside your usual working hours.

 

 

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References

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1. http://www.oldham.gov.uk/e-mail_strap_line
2. http://www.oldham.gov.uk/dataprotection