Dear Herefordshire Council,

Can Herefordshire Council please provide the following information;

1. From 1st January 2017 to 31st December 2017, how many concerns were raised with, or reported to, Herefordshire Council regarding neglect or abuse at Charles Court Care Home, HR2 6GG, in relation to a vulnerable adult with care and support needs who is at risk and is unable to protect themselves because of those needs?
Please provide separate figures for each party: i.e. provider staff, residents, social workers, police, family member, CQC, etc.

2. Of the concerns raised or reported to Herefordshire council from 1st January 2017 to 31st December 2017 by parties regarding neglect or abuse at Charles Court Care Home, HR2 6GG, how many were escalated to an enquiry under Section 42 of the Care Act?
Please also provide the source of the S42 enquiry, i.e. provider staff, CQC, family member etc.

3. Of the S42 enquiries undertaken by Herefordshire Council from 1st January 2017 to 31st December 2017 regarding neglect or abuse at Charles Court Care Home, HR2 6GG, how many were confirmed?

4. Of the concerns raised or reported to Herefordshire council from 1st January 2017 to 31st December 2017 by parties regarding neglect or abuse at Charles Court Care Home, HR2 6GG, what form was the neglect or abuse: i.e. fall, bedsores, malnutrition, life-threatening infection, physical or psychological abuse, etc.

5. What is Herefordshire Councils policy regarding nurses who are under investigation by the Nursing & Midwifery Council or other organisation or regulatory body?
i.e. Are said nurses permitted to continue working, and if so, independently or under strict supervision?

6. If a provider has a contract with Herefordshire Council, and any of said provider's care homes are under investigations for the death of a service user, what safeguards are put in place to prevent new admissions until the Care home is deemed safe and capable of providing adequate care and support?

Yours faithfully,

Chris Bury

Access To Information, Herefordshire Council

6 Atodiad

Dear Sir

 

Please see attached acknowledgment of your recent FOI request.

 

 

Kind regards

 

Carol

 

[1]age

[2]age

 

Carol Saunders                                                            
Corporate Support

Information Access Officer                                          
Plough Lane

Telephone: 01432 260535                                           Hereford

Email: [3][email address]        HR4 0LE

                          
                                                                        

 

[4]cid:image001.png@01D45021.AD6FB8B0[5]cid:image002.png@01D45021.AD6FB8B0[6]cid:image003.png@01D45021.AD6FB8B0

 

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References

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Access To Information, Herefordshire Council

6 Atodiad

Dear Sir

 

Please see attached response to your recent FOI request.

 

 

Kind regards

 

Carol

 

[1]age

[2]age

 

Carol Saunders                                                            
Corporate Support

Information Access Officer                                          
Plough Lane

Telephone: 01432 260535                                           Hereford

Email: [3][email address]        HR4 0LE

                          
                                                                        

 

[4]cid:image001.png@01D45021.AD6FB8B0[5]cid:image002.png@01D45021.AD6FB8B0[6]cid:image003.png@01D45021.AD6FB8B0

 

Please consider the environment - Do you really need to print this E-Mail?

 

Any opinion expressed in this e-mail or any attached files are those of
the individual and not necessarily those of Herefordshire Council. This
e-mail and any files transmitted with it are confidential and intended
solely for the use of the addressee. This communication may contain
material protected by law from being passed on. If you are not the
intended recipient and have received this e-mail in error, you are advised
that any use, dissemination, forwarding, printing or copying of this
e-mail is strictly prohibited. If you have received this e-mail in error,
please contact the sender immediately and destroy all copies of it.

 

 

 

Working days: Tues, Wed & Thurs

 

 

References

Visible links
1. file://herefordshire.gov.uk/data/C&CS/Communications/PublicRelations/00%20AJ%20Folder/Branding/www.herefordshire.gov.uk
3. mailto:[email address]
4. https://twitter.com/HfdsCouncil
5. https://www.facebook.com/hfdscouncil
6. https://www.instagram.com/hfdscouncil/

Gadawodd Chris Bury anodiad ()

As I expected, the response conflict with a previous response (Link below) to an FOI and questions I asked; notable S42 enquiries for Priory Group placements for 2017 being 0 and now 9 for Charles Court alone.
Why the figures were hidden until there was media attention is a concern in itself.
https://www.whatdotheyknow.com/request/s...