Dear University of Worcester,

1. Please state who is your supplier for:
a) MFDs/ MPS
b) Print room/ reprographics

2. Please can you confirm the start and expiry dates for your contracts for:
a) MFDs/ MPS
b) Print room/ reprographics

3. Please can you confirm the number of devices you have for:
a) MFDs/ MPS
b) Print room/ reprographics

4. Please can you confirm if the contracts are managed internally or through a managed print provider:
a) MFDs/ MPS
b) Print room/ reprographics

5. Please can you confirm the person and their role who is in charge of the procurement for printing and any managed print contracts?
a) MFD's/MPS
b) Print room/ repographics

6. Who is in charge of the day to day running of MFD devices from a IT/Tech point of view?
a) MFD's/MPS
b) Print room/ reprographics

7. Does the University hold paper based records?
If so, are these held in-house or are the stored with a 3rd party?
Please state the 3rd party supplier.

8. Does the University have a mail room?
If yes, how many staff work in the mail room?

9. Does the University have a hybrid mail system?
If yes, what system does the council use?

Yours faithfully,

Tim Smith

Gemma Harris, University of Worcester

Dear Mr Smith,

I confirm safe receipt of your FOI request. Please could I request that you make further requests to [email address] in future?

We will endeavour to respond within the statutory deadline of 20 working days after receipt.

Yours sincerely

Gemma Harris
Information Governance Officer
Directorate
Office: 01905 543032 | Department number: 01905 855000 Website: www.worcester.ac.uk

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Gemma Harris, University of Worcester

Dear Mr Smith,
 
Further to your Freedom of Information request of 7^th January 2020, we
are now in a position to respond to the questions you have posed as
follows:
 
1. Please state who is your supplier for:
a) MFDs/ MPS Ricoh UK
b) Print room/ reprographics as above
 
2. Please can you confirm the start and expiry dates for your contracts
for:
a) MFDs/ MPS August 2013 – June 2020 (Contract + extension)
b) Print room/ reprographics as above
 
3. Please can you confirm the number of devices you have for:
a) MFDs/ MPS 70
b) Print room/ reprographics 3
 
4. Please can you confirm if the contracts are managed internally or
through a managed print provider:
a) MFDs/ MPS Managed by internal Procurement Team
b) Print room/ reprographics as above
 
5. Please can you confirm the person and their role who is in charge of
the procurement for printing and any managed print contracts?
a) MFD's/MPS Kathy Preece, Head of Procurement
b) Print room/ reprographics  as above
 
6. Who is in charge of the day to day running of MFD devices from a
IT/Tech point of view?
a) MFD's/MPS Gareth Hughes, IT CCS Manager
b) Print room/ reprographics as above
 
7. Does the University hold paper based records? Yes
If so, are these held in-house or are the stored with a 3rd party? Both
Please state the 3rd party supplier. DeepStore, secure offsite archiving
facility.
 
8. Does the University have a mail room? Yes
If yes, how many staff work in the mail room? 2 members of staff.
 
9. Does the University have a hybrid mail system? Yes, Docmail.
 
I am obliged, under the Freedom of Information Act, to inform you of our
complaints procedures in case you are unhappy about the way in which your
request has been dealt with.
 
If you are unhappy with the way your request for information has been
handled, you can request a review by writing to Helen Johnstone, Head of
Governance and Regulatory Affairs, University of Worcester, Henwick Grove,
Worcester WR2 6AJ.
 
If you remain dissatisfied with the handling of your request or complaint,
you have a right to appeal to the Information Commissioner at: The
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF.  Telephone: 0303 123 1113 – [1]www.ico.gov.uk
 
If I can be of any further assistance please do not hesitate to contact
me.
 
Yours sincerely,
 
Gemma Harris
Information Governance Officer
Directorate
Office: 01905 543032 | Department number: 01905 855000
Website: [2]www.worcester.ac.uk
Follow us on [3]Facebook, [4]Instagram, [5]Twitter and [6]YouTube
 

dangos adrannau a ddyfynnir