Prepaid Cards, Direct Payments and Managed Accounts

John A Gelmini made this Rhyddid Gwybodaeth request to Kirklees Borough Council as part of a batch sent to 68 authorities

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Roedd y cais yn llwyddiannus.

Dear Kirklees Borough Council,

1) How many of your authority's customers are in receipt of a direct payment for Care Act services, please?

2) What was the combined value of all Care Act budgets delivered through direct payments made in 2020 and 2019, please?

3) What is the median amount of a gross direct payment made on behalf of your organisation?

4) How frequently are direct payments made (i.e., weekly, fortnightly, 28 days or calendar month). Please provide a breakdown thank you.

5) How many of your direct payment clients receive their payment into a prepaid card or managed account? Please provide a breakdown of the numbers, thank you.

6) Which prepaid card suppliers has your organisation contracted with?

7) What is the applicable contract length with these providers and when do these arrangements come up for renewal?

8) Does your organisation use prepaid cards to disburse funds to other people (i.e., asylum seekers, refugees, homeless). If so, please can you provide a breakdown of the median amount, recipient category, frequency of funds disbursed and the total value of funds made in 2020 and 2019, please?

9) Is your s151 Officer (CFO) aware of the recent £32 million GBP fine levied against Mastercard, allpay and PFS for allegedly operating a cartel in the public sector prepaid card space? Link to PSR article here: https://www.psr.org.uk/news-updates/late...

10) Has your organisation released a statement about these proceedings and if so, please can you provide it thank you?

Yours faithfully,

John A Gelmini

Freedom Info, Kirklees Borough Council

Dear Mr Gemini,

I confirm receipt of your information request and that we are dealing with this and will respond to you in due course.

The Freedom of Information Act 2000 and Environmental Information Regulations 2004 allow up to 20 working days for responding to information requests.

If you are not content with the handling of your request, you have the right to ask for an internal review. Requests for internal reviews should be addressed to the Monitoring Officer, 1st Floor, Civic Centre 3, Market Street, Huddersfield HD1 2EY. Alternatively, you can send an email to: [email address].

Please remember to quote the reference number above in any future communications.

If you are not content with the outcome of any review you have the right under section 50 of the 2000 Act to apply to the Information Commissioner for a decision as to whether your request for information has been dealt with in accordance with the requirements of the Act. The Information Commissioner’s website is at www.ico.org.uk and gives more information about the role and duties of the Commissioner. The ICO telephone helpline on 0303 123 1113 or 01625 545745 is available between 9am and 5pm, Monday to Friday.

Yours sincerely,

Brad Sakaria-Flynn
Information Governance Team,
Kirklees Metropolitan Council,
Governance Service

Telephone: 01484 221000 (voice activated switchboard – please ask for Freedom of Information)

For more information about how we deal with your personal data, please see the Kirklees Council privacy notice

dangos adrannau a ddyfynnir

Freedom Info, Kirklees Borough Council

Dear Mr Gelmini

Re: 25841 - Prepaid Cards

I am writing in response to your request dated 23/08/2021. This has been dealt with under the Freedom of Information Act 2000.

May I first of all apologise for the delay in responding to your request.

You asked for the following information and the Council’s response to your specific questions is set out below:

1) How many of your authority's customers are in receipt of a direct payment for Care Act services, please?
1494

2) What was the combined value of all Care Act budgets delivered through direct payments made in 2020 and 2019, please?

Adults Direct Payments 2019/20 £19,704,886
Adults Direct Payments 2020/21 £20,466,365
Children’s Direct Payments 2019/20 £1,101,713
Children’s Direct Payments 2020/21 £1,163,404
Combined Direct Payments 2019/20 £20,806,599
Combined Direct Payments 2020/21 £21,629,769

3) What is the median amount of a gross direct payment made on behalf of your organisation?

Adults Median Average taken 22/09/21 = £259
Children’s Median Average taken 27/09/21 = £95.40

Combined Median Average = £237.80

4) How frequently are direct payments made (i.e., weekly, fortnightly, 28 days or calendar month). Please provide a breakdown thank you.
4 Weekly

5) How many of your direct payment clients receive their payment into a prepaid card or managed account? Please provide a breakdown of the numbers, thank you.
Pre paid- 1005
Managed - 246

6) Which prepaid card suppliers has your organisation contracted with?
PFS

7) What is the applicable contract length with these providers and when do these arrangements come up for renewal?
2 years – 31st July 2022

8) Does your organisation use prepaid cards to disburse funds to other people (i.e., asylum seekers, refugees, homeless). If so, please can you provide a breakdown of the median amount, recipient category, frequency of funds disbursed and the total value of funds made in 2020 and 2019, please?
No

9) Is your s151 Officer (CFO) aware of the recent £32 million GBP fine levied against Mastercard, allpay and PFS for allegedly operating a cartel in the public sector prepaid card space? Link to PSR article here: https://www.psr.org.uk/news-updates/late...

Yes

10) Has your organisation released a statement about these proceedings and if so, please can you provide it thank you?

No

If you are not content with the handling of your request, you have the right to ask for an internal review. Requests for internal reviews should be submitted within 2 months of the date of receipt of the response to your original request and should be addressed to the Monitoring Officer, 1st Floor, Civic Centre 3, Market Street, Huddersfield HD1 2EY. Alternatively, you can send an email to: [email address].

Please remember to quote the reference number above in any future communications.

If you are not content with the outcome of any review you have the right under section 50 of the 2000 Act to apply to the Information Commissioner for a decision as to whether your request for information has been dealt with in accordance with the requirements of the Act. The Information Commissioner’s website is at www.ico.org.uk and gives more information about the role and duties of the Commissioner. The ICO telephone helpline on 0303 123 1113 or 01625 545745 is available between 9am and 5pm, Monday to Friday.

Yours sincerely

Information Governance Team
Kirklees Council, Governance Service
Telephone: 01484 221000 (voice activated switchboard – please ask for Freedom of Information)

For more information about how we deal with your personal data, please see the Kirklees Council privacy notice

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