Pre Tenancy Information

Samantha Kean made this Rhyddid Gwybodaeth request to Yorkshire Housing
This authority is not subject to FOI law, so is not legally obliged to respond (manylion).


This request has been closed to new correspondence. Contact us if you think it should be reopened.

Gwrthodwyd y cais gan Yorkshire Housing.

Dear Yorkshire Housing,

The housing corporation requires housing associations to be accessible, accountable and transparent to residents and other stakeholders.

The National Housing Federation Code of Governance states that associations should operate in an open and accountable manner by generally making information about their work available to their residents, local communities and other stakeholders:

Therefore please advise the following:

1. A copy of your policy and procedures relating to pre-tenancy signs ups?

2. A detail of property inspections before a tenancy is offered?

3. The level of detail a structural engineer has to meet to fulfil the report survey requirements of your policy and procedures?

4. The level of detail a surveyor has to meet to fulfil the report survey requirements of your policy and procedures?

5. Please advise if Yorkshire Housing directly employ structural engineers, to undertake any/all property reports/survey, therefore making them employees of Yorkshire Housing Ltd?

6. Please advise if Yorkshire Housing outsource Structural Engineers to any third party company/consultants?

7. Please advise if Yorkshire Housing directly employ surveyors’ to undertake any/all property reports/survey, therefore making them employees of Yorkshire Housing Ltd?

8. Please advise if Yorkshire Housing outsource surveys to any third party company/consultants?

Please supply this information in electronic format and I shall look forward to a full and frank disclosure within 20 working days.

Yours faithfully,

Ms S Kean

SMB Customer Service Enquiries, Yorkshire Housing

Thank you for contacting Yorkshire Housing Customer Services.  We
acknowledge receipt of your email and will respond within 2 working days.
 
If your enquiry is urgent or an emergency please contact us on 0345
3664404

Please note our offices are closed until the 2nd of Jan

Follow us on Twitter – http://twitter.com/yhousing
View our photos on Flickr – http://flickr.com/photos/yorkshirehousing
Watch our videos – http://youtube.com/yorkshirehousing

Yorkshire Housing Limited is a charitable housing association (No.30443R)
Homes & Communities Agency (No.L4521) Registered office: Dysons Chambers,
12 – 14 Briggate, Leeds, LS1 6ER.

Please consider the environment – only print this email if absolutely
necessary

This electronic message contains information from Yorkshire Housing which
may be privileged or confidential. The information is intended to be for
the use of the individual(s) or entity named above. If you are not the
intended recipient be aware that any disclosure, copying, distribution or
use of the contents of this information is prohibited. If you have
received this electronic message in error, I apologise and please notify
us by telephone or email (to the numbers or address above) immediately.
All reasonable precautions have been taken to ensure no viruses are
present in this email. Yorkshire Housing cannot accept responsibility for
loss or damage arising from the use of this email or attachments and
recommend that you subject these to virus checking procedures prior to
use.

SMB Customer Service Enquiries, Yorkshire Housing

Good morning

Thank you for your email, this has been sent to our governance team.

Kind regards

Nia Howarth
Customer Service Advisor

Yorkshire Housing
Dyson Chambers
12 – 14 Briggate
Leeds
LS1 6ER

Direct dial: 6331
Web: www.yorkshirehousing.co.uk

dangos adrannau a ddyfynnir

Dear Yorkshire Housing,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Yorkshire Housing's handling of my FOI request.

Failure to respond.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/p...

Yours faithfully,

Samantha Kean

SMB Customer Service Enquiries, Yorkshire Housing

Thank you for contacting Yorkshire Housing Customer Services.  We
acknowledge receipt of your email and will respond within 2 working days.
 
If your enquiry is urgent or an emergency please contact us on 0345
3664404

Follow us on Twitter – http://twitter.com/yhousing
Watch our videos – http://youtube.com/yorkshirehousing

Yorkshire Housing Limited is a charitable housing association (No.30443R)
Homes & Communities Agency (No.L4521) Registered office: Dysons Chambers,
12 – 14 Briggate, Leeds, LS1 6ER.

Please consider the environment – only print this email if absolutely
necessary

This electronic message contains information from Yorkshire Housing which
may be privileged or confidential. The information is intended to be for
the use of the individual(s) or entity named above. If you are not the
intended recipient be aware that any disclosure, copying, distribution or
use of the contents of this information is prohibited. If you have
received this electronic message in error, I apologise and please notify
us by telephone or email (to the numbers or address above) immediately.
All reasonable precautions have been taken to ensure no viruses are
present in this email. Yorkshire Housing cannot accept responsibility for
loss or damage arising from the use of this email or attachments and
recommend that you subject these to virus checking procedures prior to
use.

SMB Customer Service Enquiries, Yorkshire Housing

Good afternoon

We wish to advise you that we have forwarded your request onto our Governance Department

Kind regards

Diane North
Customer Service Advisor
Yorkshire Housing
Dysons Chambers, 12-14 Briggate, Leeds, LS1 6ER
Tel: 0345 366 4404   Fax: 0113 825 6998  
Web: www.yorkshirehousing.co.uk

        

dangos adrannau a ddyfynnir

Dear SMB Customer Service Enquiries,

Can you please advise when I should expect a response?

Yours sincerely,

Samantha Kean