Dear Belfast City Council,

How many claims did the council receive for compensation for pothole damage in the last three years that figures are available?
How many of these claims did you pay?
What was the cost to you for claims in the last three years that figures are available?
What is the average pay out for a claim?
What was the cost to the council administratively for managing these claims in the last three years that figures are available?
What was the budget for fixing potholes in the last three years that figures are available?
What is the budget for fixing potholes this current year?
How much did you spend on fixing potholes in the last three years that figures are available?
How many potholes were fixed in the last three years that figures are available?
How many repairs were prompted by complaints?
How many repairs were because of the council's own survey work?
Did the council develop its own process for managing pothole claims, e.g. the development of a form to report claims, standards in terms of timely responses etc.

Yours faithfully,
Oliver Lewis

FOI, Belfast City Council

Dear Mr Lewis

 

Thank you for your email dated 3 February 2020 requesting, under the
Freedom of Information Act 2000, information on potholes.

 

I can confirm that Belfast City Council does not hold the information you
have requested.  This is because in Northern Ireland district councils,
such as Belfast City Council, are not responsible for highways or highway
maintenance.

 

The Department for Infrastructure (DfI) is responsible for highways in
Northern Ireland.  You may, therefore, wish to redirect your request to
the DfI.  Their e-mail address is [1][email address].

 

If you are dissatisfied with how the Council handled your request for
information, you have the right to request that the Council formally
review this decision.  If you wish to do so, please write to the Records
Manager, Information Governance Unit, Legal and Civic Services, Belfast
City Council, City Hall, Belfast, BT1 5GS.

 

Should you remain dissatisfied following the Council’s internal review,
you can seek an independent review from the Information Commissioner. 
Requests for an independent review should be made in writing to: The
Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire,
SK9 5AF.  However, I would advise you that the Information Commissioner
has indicated that a review will not be undertaken unless the Council has
first had an opportunity to re-consider its decision.

 

If you have any queries about this email, please contact me.

 

Yours sincerely

 

Brendan Fitzpatrick

Information Governance Unit

Belfast City Council

 

From: Oliver Lewis <[FOI #642188 email]>
Sent: 03 February 2020 15:12
To: FOI <[email address]>
Subject: Freedom of Information request - Potholes: stats, procedure and
compensation

 

Dear Belfast City Council,

How many claims did the council receive for compensation for pothole
damage in the last three years that figures are available?
How many of these claims did you pay?
What was the cost to you for claims in the last three years that figures
are available?
What is the average pay out for a claim?
What was the cost to the council administratively for managing these
claims in the last three years that figures are available?
What was the budget for fixing potholes in the last three years that
figures are available?
What is the budget for fixing potholes this current year?
How much did you spend on fixing potholes in the last three years that
figures are available?
How many potholes were fixed in the last three years that figures are
available?
How many repairs were prompted by complaints?
How many repairs were because of the council's own survey work?
Did the council develop its own process for managing pothole claims, e.g.
the development of a form to report claims, standards in terms of timely
responses etc.

Yours faithfully,
Oliver Lewis

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