Dear Mr Reynolds

Thank you for your information request received on 10 March 2021.

We can confirm receipt of your request for information and will handle it
under the most appropriate legislation.  Your case reference number is FOI
22618

You can expect to receive a response by 09 April 2021.

The Council will be in touch if we need any further information.

Yours sincerely,

Information Management Team

Buckinghamshire Council

[1][Buckinghamshire Council request email]

[2]Stay Home

DISCLAIMER FOR BUCKINGHAMSHIRE COUNCIL

Any views expressed in this email are those of the individual sender and
are not necessarily those of Buckinghamshire Council unless explicitly
stated.

This email and any attachments may contain confidential or privileged
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to whom it is addressed. Any confidential, sensitive or protectively
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confidentiality or privilege is not waived or lost. 

Buckinghamshire Council may monitor the contents of emails sent and
received via its network for the purposes of ensuring compliance with
relevant legislation and the Council’s policies and procedures. All such
monitoring will take place in accordance with relevant legislation
including privacy and data protection legislation. For details of how
Buckinghamshire Council uses personal information please see the Council’s
website.

Buckinghamshire Council has scanned this email and attachments for viruses
but does not accept any responsibilities for viruses once this email has
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References

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Dear Sir 

Please note that I have already sent to you an acknowledgement email, but
would like your clarification on your correct name. When we received your
request it came through as the requesters name Charlie Reynolds and under
your request you have signed it Amneet Kaur. 

Firstly please could you confirm the name in which we are referring to you
as. 

Secondly I apologise for any confusion that I may have caused in
potentially not using your correct name. 

Thank you for your information request received on 10 March 2021.

We can confirm receipt of your request for information and will handle it
under the most appropriate legislation.  Your case reference number is FOI
22618

You can expect to receive a response by 09 April 2021.

The Council will be in touch if we need any further information.

Yours sincerely,

Information Management Team

Buckinghamshire Council

[1][Buckinghamshire Council request email]

[2]Stay Home

DISCLAIMER FOR BUCKINGHAMSHIRE COUNCIL

Any views expressed in this email are those of the individual sender and
are not necessarily those of Buckinghamshire Council unless explicitly
stated.

This email and any attachments may contain confidential or privileged
information and is intended solely for the use of the individual or entity
to whom it is addressed. Any confidential, sensitive or protectively
marked material must be handled accordingly.

If you are not the intended recipient you must not disclose, distribute,
copy, print or rely on any of the information contained in the email or
attachments, and all copies must be deleted immediately. If you do receive
this email in error please notify the sender immediately and note that
confidentiality or privilege is not waived or lost. 

Buckinghamshire Council may monitor the contents of emails sent and
received via its network for the purposes of ensuring compliance with
relevant legislation and the Council’s policies and procedures. All such
monitoring will take place in accordance with relevant legislation
including privacy and data protection legislation. For details of how
Buckinghamshire Council uses personal information please see the Council’s
website.

Buckinghamshire Council has scanned this email and attachments for viruses
but does not accept any responsibilities for viruses once this email has
been transmitted. You should therefore carry out your own anti-virus
checks before opening any documents.

References

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1. mailto:[Buckinghamshire Council request email]

Dear Mr Kaur

 
FOI / EIR 22618

Thank you for your request for information regarding pothole damage.
 

This request has been handled under the Environmental Information
Regulations 2004.

We can confirm that Buckinghamshire Council does hold information falling
within the description specified in your request.

Please find the relevant details below.

I am looking to know how many potholes have been reported in 2018, 2019,
2020 in Chalfont St Peter to Transport for Buckinghamshire.

Potholes in Chalfont St Peter

  2018 2019 2020
Potholes reported 449 277 241
Potholes repaired 270 202 286

The average Cost of filling in a pothole in 2016, 2017 and 2018
respectively 
Transport for Buckinghamshire does not define a standard price per
pothole. The resource associated (plant/labour/materials) is allocated
against each job and therefore the price will vary depending upon issues
such as size, depth, location and traffic management requirements.  On
average over the three year period in question however, the cost is
approximately £72 per pothole

I would like to know how many claims did you receive for pothole damage to
vehicles in Chalfont St Peter, Chalfont St Giles and Little Chalfont in
2020.         
A total of 18 claims have been received with a 2020 incident date      

I would also like to know how many of those claims were successful and
what amount of money was paid out in total?                               
                                          
As it currently stands none of the above claims have been paid

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you can contact us at [1][Buckinghamshire Council request email] or by
writing to us at

Information Governance
Buckinghamshire Council
The Gateway
Gatehouse Road
Aylesbury
HP19 8FF

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision.

Generally, the ICO cannot make a decision unless you have exhausted the
internal review procedure provided by Buckinghamshire Council. 

You can contact the ICO via their website
[2]https://ico.org.uk/make-a-complaint/ or by writing to them at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire

SK9 5AF 

Alternatively, you can phone them on 0303 123 1113.

With kind regards

The Freedom of Information Team

[3][Buckinghamshire Council request email]

Buckinghamshire Council
New County Offices

Walton Street

Aylesbury

Bucks
HP20 1UA

[4]Stay Home

DISCLAIMER FOR BUCKINGHAMSHIRE COUNCIL

Any views expressed in this email are those of the individual sender and
are not necessarily those of Buckinghamshire Council unless explicitly
stated.

This email and any attachments may contain confidential or privileged
information and is intended solely for the use of the individual or entity
to whom it is addressed. Any confidential, sensitive or protectively
marked material must be handled accordingly.

If you are not the intended recipient you must not disclose, distribute,
copy, print or rely on any of the information contained in the email or
attachments, and all copies must be deleted immediately. If you do receive
this email in error please notify the sender immediately and note that
confidentiality or privilege is not waived or lost. 

Buckinghamshire Council may monitor the contents of emails sent and
received via its network for the purposes of ensuring compliance with
relevant legislation and the Council’s policies and procedures. All such
monitoring will take place in accordance with relevant legislation
including privacy and data protection legislation. For details of how
Buckinghamshire Council uses personal information please see the Council’s
website.

Buckinghamshire Council has scanned this email and attachments for viruses
but does not accept any responsibilities for viruses once this email has
been transmitted. You should therefore carry out your own anti-virus
checks before opening any documents.

References

Visible links
1. mailto:[Buckinghamshire Council request email]
2. https://ico.org.uk/make-a-complaint/
3. mailto:[Buckinghamshire Council request email]