Dear Newport City Council,
How much annually is spent on filling potholes?
What is the average time between a pothole being reported and filled?
How many legal claims have been made against the council as a result of damage caused by potholes?
How much has this cost the council in compensation?
Could I have the figures for the last three calendar years please with a year by year breakdown?

Yours faithfully,

Ms Harrison

NCC - Information Management, Newport City Council

Good afternoon,

In order to log your request please may we take your full name.

Kind regards

Jodi
Information Management

dangos adrannau a ddyfynnir

Dear NCC - Information Management,
Jenny Harrison

Yours sincerely,

Ms Harrison

Newport City Council

Dear Sir/Madam

Thank you for your request for information about :

Potholes

Received on 01/04/2022

This request has been formally logged in our FOI management system and has been assigned the reference REQ10021.
You should receive a reply to your request within the statutory time limit of 20 working days.

Please remember to quote the reference number REQ10021 in any future communications.

Yours sincerely,
Information Management

Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu yn y ddwy iaith. Byddwn yn cyfathrebu â chi yn ôl eich dewis. Ni fydd gohebu yn Gymraeg yn arwain at oedi.

The Council welcomes correspondence in English or Welsh or both, and will respond to you according to your preference. Corresponding in Welsh will not lead to delay.

Disclaimer/Ymwadiad

This email contains information intended for the addressee only and may be confidential, the subject of legal or professional privilege, or be otherwise protected from disclosure. If you are not the intended recipient of this message, please notify the sender immediately and do not disclose, distribute or copy the email to any other party. This email and any attached file are the property of Newport City Council.

When you email Newport City Council, you consent to the Council monitoring and reading any such emails for the purposes of security and legislative compliance. For the full disclaimer please access http://www.newport.gov.uk/disclaimer.

Mae'r e-bost hwn yn cynnwys gwybodaeth y bwriedir ar gyfer y derbynnydd yn unig a gall fod yn gyfrinachol, yn destun ragorfraint gyfreithiol neu broffesiynol, neu fel arall wedi’i diogelu rhag cael ei rhyddhau. Os nad chi yw derbynnydd bwriadedig y neges hon, a fyddech cystal â rhoi gwybod i'r anfonwr ar unwaith a pheidio â datgelu, dosbarthu neu gopïo’r e-bost i unrhyw barti arall. Mae’r e-bost hon ac unrhyw ffeiliau atodedig yn eiddo i Gyngor Dinas Casnewydd.

Pan fyddwch yn anfon e-bost at Gyngor Dinas Casnewydd, rydych yn cydsynio i’r Cyngor fonitro a darllen unrhyw e-byst o’r fath at ddibenion cydymffurfio â diogelwch ac â deddfwriaeth. I weld yr ymwadiad llawn ewch i http://www.newport.gov.uk/ymwadiad

NCC - Complaints, Newport City Council

 

Dear Ms Harrison,

 

Reference: REQ10021

 

Subject summary: Potholes

 

 

Thank you for your recent request for information . Your request has been
treated in accordance with the Freedom of Information Act 2000 and/or the
Environmental Information Regulations 2004.

 

 

I can confirm that we hold information that falls within the scope of your
request. The answers to your questions have been provided in Red Text
below

 

 1. How much annually is spent on filling potholes?

 

  2018/2019 2019/2020 2020/2021
Carriageway £299,985.07 £216,958.62 £252,059.66
Footway £246,653.88 £210,801.00 £151,576.18
Kerbs £53,838.28 £43,830.82 £41,727.05
Totals £600,477.23 £471,590.44 £445,362.89

 

 

 2. What is the average time between a pothole being reported and filled?

B1 - 24 Hour

C - 5 Days (working days)

D - 21 Days (working days)

 

Note If necessary, a category B - 2-hour response time can be used for
urgent emergency defects/potholes All defects are assessed individually,
and a suitable response time is calculated using a Risk Matrix

 

 

 3. How many legal claims have been made against the council as a result
of damage caused by potholes? – see table below

 

 4. How much has this cost the council in compensation? See table below

 

Could I have the figures for the last three calendar years please with a
year-by-year breakdown?

 

No. of No. of
Calendar Damage Claims Cost of Settled
Year Claims Settled Claims
£           
2019 12 2 189.00
£        
2020 21 6 3,377.87
£        
2021 29 10 3,585.62
£       
TOTAL 62 18 7,152.49

 

I hope this provides the information you were looking for; if there is any
further information that we can provide, please submit a further request.
If you have any queries about this email or if you are unhappy with the
service you have received in relation to your request and wish to make a
complaint or request a review of our decision, please contact me.

 

If you are not content with the subsequent outcome of your complaint, you
may apply directly to the Information Commissioner for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
Councils complaints procedure. To contact the Information Commissioner
click [1]HERE.

 

For future reference, all Freedom of Information requests can now be
submitted via the link below.

 

[2]www.newport.gov.uk/foi

 

Kind regards,

Information Management

 

 

 

 

 

 

 

 

 

 

 

 

Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu yn y ddwy
iaith. Byddwn yn cyfathrebu â chi yn ôl eich dewis. Ni fydd gohebu yn
Gymraeg yn arwain at oedi.

The Council welcomes correspondence in English or Welsh or both, and will
respond to you according to your preference. Corresponding in Welsh will
not lead to delay.

Disclaimer/Ymwadiad

This email contains information intended for the addressee only and may be
confidential, the subject of legal or professional privilege, or be
otherwise protected from disclosure. If you are not the intended recipient
of this message, please notify the sender immediately and do not disclose,
distribute or copy the email to any other party. This email and any
attached file are the property of Newport City Council.

When you email Newport City Council, you consent to the Council monitoring
and reading any such emails for the purposes of security and legislative
compliance. For the full disclaimer please access
http://www.newport.gov.uk/disclaimer.

Mae'r e-bost hwn yn cynnwys gwybodaeth y bwriedir ar gyfer y derbynnydd yn
unig a gall fod yn gyfrinachol, yn destun ragorfraint gyfreithiol neu
broffesiynol, neu fel arall wedi’i diogelu rhag cael ei rhyddhau. Os nad
chi yw derbynnydd bwriadedig y neges hon, a fyddech cystal â rhoi gwybod
i'r anfonwr ar unwaith a pheidio â datgelu, dosbarthu neu gopïo’r e-bost i
unrhyw barti arall. Mae’r e-bost hon ac unrhyw ffeiliau atodedig yn eiddo
i Gyngor Dinas Casnewydd.

Pan fyddwch yn anfon e-bost at Gyngor Dinas Casnewydd, rydych yn cydsynio
i’r Cyngor fonitro a darllen unrhyw e-byst o’r fath at ddibenion
cydymffurfio â diogelwch ac â deddfwriaeth. I weld yr ymwadiad llawn ewch
i http://www.newport.gov.uk/ymwadiad

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