Postal Theft

Henna Janagal made this Rhyddid Gwybodaeth request to Royal Mail Group Limited
This authority is not subject to FOI law, so is not legally obliged to respond (manylion).


This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Gwrthodwyd y cais gan Royal Mail Group Limited.

Dear Royal Mail Group Limited,

Under the freedom of information act, please provide the following statistics:

The exact number of complaints lodged against the Royal Mail regarding postal theft in the months of November and December 2010, 2011 and 2012 in Sandwell Metropolitan Borough Council

The exact number of complaints lodged against the Royal Mail regarding postal theft of monetary value in the months of November and December 2010, 2011 and 2012 in Sandwell Metropolitan Borough Council
The total amount of money collectively that has been stolen by Royal Mail workers in the months of November and December 2010, 2011 and 2012 in Sandwell Metropolitan Borough Council

The exact number of postal workers of the Royal Mail who have been convicted for committing theft in the months of November and December 2010, 2011 and 2012 in Sandwell Metropolitan Borough Council

The exact number of postal workers of the Royal Mail who have been sentenced for committing theft in the months of November and December 2010, 2011 and 2012 in Sandwell Metropolitan Borough Council

The exact number of these claims which the Royal Mail has settled by way of compensation in the months of November and December 2010, 2011, 2012 in Sandwell Metropolitan Borough Council

The amount of money which the Royal Mail have spent on legal fees due to the conviction of theft by postal workers of the Royal Mail in 2010, 2011 and 2012 in Sandwell Metropolitan Borough Council

Could you please provide the following information in a Word Document format, with exact figures rather than percentages.

Thank you kindly for your time and I hope to hear from you soon.
Henna Janagal

FOI, Royal Mail Group Limited

Dear Henna,

 

Thank you for your email dated 19 December 2013 within which you request
information under the terms of the Freedom of Information Act 2000.
Following the flotation of Royal Mail on the London Stock Exchange on 15
October 2013, it is no longer subject to the Freedom of Information Act.
Royal Mail was previously subject to the Act because it was wholly owned
by the government. However, now that the government has sold some of its
shares in Royal Mail, this is no longer the case. Therefore, we are no
longer obliged to respond to requests for information under the terms of
the Act.

 

I can however advise that complaints information is available on our
website; [1]www.royalmailgroup.com within the quarterly Quality of Service
reports and the Annual Consumer Complaints and Compensation Scheme Report.
The total number of complaints received are provided, this is further
broken down according to category of complaint. I can confirm there is not
a category for ‘theft’. It may also be useful to advise that within the
Transparency section of the Annual Report and Accounts information is
available in respect of Mail Security including prosecutions for theft of
mail. This information can also be accessed via our website,
[2]www.royalmailgroup.com.

 

Yours Sincerely,

 

Kate Fearn

Information Rights Team

Royal Mail Group

dangos adrannau a ddyfynnir

Gadawodd doyle williams anodiad ()

In the meantime it takes them to respond... a postie from Derby has recently been caught thieving mail items and he's not the first one in Derby I know about.

Good luck with the response.