Post Office’s Historical Shortfall Scheme

Eleanor Shaikh made this Rhyddid Gwybodaeth request to Post Office Limited

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Gwrthodwyd y cais gan Post Office Limited.

Dear Post Office Limited,

In his Horizon Issues Ruling of December 2019, Judge Fraser expressed concern that POL investigations routinely used Credence data, or a variety of management information, to resolve disputes over branch discrepancies rather than consulting the ARQ (‘Audit’) data:

‘The evidence in both this trial, and the Common Issues trial, where the Post Office cross-examined a number of SPMs on events in their branch accounts by using a variety of management information, other than the audit data, makes clear to me just how important it is to use the audit data, rather than other sources including management information. The management information is confusing, contradictory, has been shown to be wrong and requires numerous assumptions or a “take it from me” type of approach on the part of a questioner. It is rarely agreed what that management data shows. The audit data, by its very nature, will be far superior and the best evidence available of what has occurred on Horizon. It should be consulted in circumstances where there is a dispute between the Post Office and a SPM.
(Horizon Issues Judgement, p285, para 905-913).

https://www.judiciary.uk/wp-content/uplo...

i) Please can you confirm, in respect of the Historical Shortfall Scheme, whether POL will be consulting ARQ or Credence data supplied by Fujitsu in the course of its investigations?

ii) Please can you confirm if POL will identify to every complainant in the scheme which level of data it is using for its evidence?

Yours faithfully,

Eleanor Shaikh

Information Rights Team, Post Office Limited

1 Atodiad

Dear Ms Shaikh,

Please find an acknowledgement attached to your Freedom of Information
Request.

Regards,

Kerry Moodie

Information Rights Team

Ground Floor

Finsbury Dials

20 Finsbury Street

London EC2Y 9AQ

0333 665 3951

Information Rights Team, Post Office Limited

1 Atodiad

Dear Ms Shaikh

Please find an update attached to your Freedom of Information request

Regards

Kerry Moodie

Information Rights Team

20 Finsbury Street

London EC2Y 9AQ

Tel: 0333 665 3951

Email: [1][Post Office request email]

References

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1. mailto:[Post Office request email]

Information Rights Team, Post Office Limited

2 Atodiad

Dear Ms Shaikh,

Please find the response attached to your Freedom of Information request.

Regards,

Kerry Moodie

Information Rights Team

Ground Floor

Finsbury Dials

20 Finsbury Street

London EC2Y 9AQ

0333 665 3951