Post Office Staff Survey

Guy made this Rhyddid Gwybodaeth request to Post Office Limited

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Roedd y cais yn rhannol lwyddiannus.

Dear Post Office Limited,

Like any other organisation, am I to understand that Post Office Limited survey their staff members? If so, please could you share all questions and survey results carried out since March 2020 to current date.

Yours faithfully,

Guy

Information Rights Team, Post Office Limited

Our ref: FOI2021/01098

Dear Guy,

Thank you for your request for information which was received on 10th
December. Your request is being considered under the terms of the Freedom
of Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 13th
January.

Please remember to quote the reference number above in any future
communications.

Yours sincerely,
Liesl Jackson

Information Rights Team, Post Office Limited

1 Atodiad

Dear Guy,

Please find attached the response relating to your Freedom of Information
request.

Regards,

David Sinclair

Information Rights Team

Ground Floor

Finsbury Dials

20 Finsbury Street

London

EC2Y 9AQ

Dear Information Rights Team,

Thank you for your response.
Please can you therefore provide the number of surveys and their title headings that were carried out on a company wide basis since March 2020.

I look forward to seeing your response.

Yours sincerely,

Guy

Information Rights Team, Post Office Limited

Our ref: FOI2022/00020

Dear Guy,

Thank you for your request for information which was received on 7th
January. Your request is being considered under the terms of the Freedom
of Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 4th
February.

Please remember to quote the reference number above in any future
communications.

Yours sincerely,
Liesl Jackson

Information Rights Team, Post Office Limited

1 Atodiad

Dear Guy,

Please find attached the response relating to your Freedom of Information
request.

Regards,

Information Rights Team

Ground Floor

Finsbury Dials

20 Finsbury Street

London

EC2Y 9AQ

Dear Post Office Limited,
Thank you for your recent response which was disappointing. As such I would request an internal review.

As you previously stated from my earlier request in December 2021, I believed I had narrowed my request sufficiently to fall under the cost exception limit.

I also am doubtful if you gave sufficient time and courtesy to my request as you answered it within 3 days.

Let me make it clear again that I am requesting only company wide surveys where all employees have been canvassed. This would include things like an annual staff survey asking employees on the views of the company and their leaders or as you have mentioned "well being".

I clearly do not know the names of the survey as I would have asked for them. My only assumption is that they were delivered centrally to all employees so therefore would have been sent from either your HR or Comms department.

You clearly have stated the names of some of these company wide surveys in your refusal of my request so clearly you know some of the some already so you have partly contradicted your costs exemption refusal.

Once the names of the surveys have been provided I can then clearly ask for the results of the one which I choose.

I also assume you do not canvas the whole of the workforce on a weekly bases so the number of company wide surveys would be fairly minimal.

I would also like to allude to the Investors In People (which is funded by your shareholder) national standard whereby organisations adhere to a framework that focuses on leading, supporting and improving.

Yours faithfully,

Guy

Information Rights Team, Post Office Limited

1 Atodiad

Dear Guy,

Please find an acknowledgement attached to your Internal Review request.

Regards,

Kerry Moodie
Information Rights Team
Ground Floor
Finsbury Dials
20 Finsbury Street
London EC2Y 9AQ

Information Rights Team, Post Office Limited

1 Atodiad

Dear Guy,

Please find attached the outcome of your Internal Review request.

Kind regards,

Information Rights Team

Ground Floor

Finsbury Dials

20 Finsbury Street

London

EC2Y 9AQ