Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywminal mistry mewngofnodwch a gadael i bawb wybod.

Policy, rules and guidance in response to complaints

We're waiting for minal mistry to read a recent response and update the status.

Dear General Medical Council,

Please provide all updated policy, rules and guidance that the must GMC follow in response to complaints about doctors. I am, for example, looking for information that must be followed on the GMC receiving a complaint about a doctor and making a decision as to whether or not to investigate.

Yours faithfully,

minal mistry

FOI, General Medical Council

Thank you for getting in touch. Please note this is an automated email.

 

We’ll get back to you as soon as we can with a further acknowledgement.
You’ll usually hear from us on the next working day, but it might take a
little longer during busy periods.

 

In the meantime, if you want any further information about the GMC, please
visit our website.

 

 

Thank you

 

Information access team

General Medical Council

Email: [GMC request email]

Telephone: 0161 923 6365

Working with doctors Working for patients

The General Medical Council helps to protect patients and improve medical
education and practice in the UK by setting standards for students and
doctors. We support them in achieving (and exceeding) those standards, and
take action when they are not met.

dangos adrannau a ddyfynnir

FOI, General Medical Council

Dear Minal Mistry,

 

Your information request - IR1-2514693398

Thank you for your email dated 19 November, in which you ask for the most
up to date policy, rules and guidance in relation to complaints.

 

How we will consider your request

We’re going to consider your request under the Freedom of Information Act
2000 (FOIA). The FOIA gives us 20 working days to respond, but we’ll come
back to you as soon as we can.

 

Who to contact

Lucy Myatt will be handling your request. If you have any questions you
can call her on 0161 240 8276 or email her at [1][email address]

Yours sincerely

 

Lauren Barrowcliffe

Information Access Team Assistant

 

[email address]

0161 240 8356

General Medical Council

3 Hardman Street

Manchester

M3 3AW

 

 

dangos adrannau a ddyfynnir

Lucy Myatt (0161 240 8276), General Medical Council

Dear Minal Mistry,

Your information request - IR1-2514693398

Thank you for your email dated 19 November, in which you ask for policy, rules and guidance in response to complaints, particularly information that must be followed by the GMC on receiving a complaint. I have considered your request under the Freedom of Information Act 2000 (FOIA). I'm sorry for the delay in providing this response and any inconvenience caused.

The GMC's investigative aim is not to resolve individual complaints or punish doctors for past mistakes, but rather to take action where we need to in order to protect patients or maintain the public's confidence in the medical profession.

Here's the link to the GMC's thresholds guidance: https://www.gmc-uk.org/-/media/documents... which explains the thresholds for referral to the General Medical Council and clarifies matters where we can and cannot take action.

Please also see the GMC website 'How we make decisions': https://www.gmc-uk.org/concerns/informat.... This link provides copies of various guidance used by GMC decision makers to help them come to a conclusion on a complaint.

Who to contact

I hope you find this information useful. If you have any queries about this, or need anything further, please contact me on the details below.

Yours sincerely,

Lucy Myatt
Information Policy Officer
General Medical Council
3 Hardman Street
Manchester M3 3AW

Tel: 0161 240 8276
Email: [email address]

dangos adrannau a ddyfynnir

Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywminal mistry mewngofnodwch a gadael i bawb wybod.