Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywS. Rotheram mewngofnodwch a gadael i bawb wybod.

Policy documents re repairs/compensation.

S. Rotheram made this Rhyddid Gwybodaeth request to Sanctuary Housing

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

We're waiting for S. Rotheram to read a recent response and update the status.

Dear Sanctuary Housing,
Under the Freedom of Information Act can you please supply me with the Sanctuary Housing Association policy document on repairs. Could you also supply me with the Sanctuary Housing Association policy document on compensation for tenants whose personal property has been damaged through negligence by Sanctuary. I suggest that you answer my request otherwise I will ask again under the Environmental Information Regulations. Thanks.

Yours faithfully, S.Rotheram

Contact Us, Sanctuary Housing

Good afternoon,

Thank you for your email.

In order to assist further with your query could you please provide the following?

• The full address of your property.
• Your full name.
• Your date of birth.
• Your contact telephone number.

I await your response.

Kind Regards

Naomi Dawson
Customer Service Officer

Sanctuary Housing Services
Customer Service Centre (Housing)
160 Francis Street,Hull, HU2 8DT
Tel:0800 131 3348 (landline) or 0300 123 3511 (mobile)
Working Hours: 4 on 4 off shift between 8am and 8pm.

dangos adrannau a ddyfynnir

Dear Sir,
Under the FoI 2000 I do not need to give you these details in order that you answer a request. My email address is enough. Stop wasting yours and my time. Please answer my request or I will complain to the ICO. Thank you.
Yours Faithfully, S. Rotheram.

Contact Us, Sanctuary Housing

Good morning,

Thank you for your email. 

I have forwarded to the relevant department for you for further advice.

Should you require any further assistance please email [Sanctuary Housing request email] or call Customer Services on 0800 131 3348 or from a mobile 0300 123 3511 Monday to Friday 9am – 5pm.

Naomi Dawson
Customer Service Officer

Sanctuary Housing Services Ltd
Customer Service Centre (Housing)
160 Francis Street, Hull, HU2 8DT
Tel: 0800 131 3348
Working Hours: Between the hours of 9am to 5pm (Monday to Friday)

dangos adrannau a ddyfynnir

Dear Sanctuary Housing,
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Sanctuary Housing's handling of my FOI request 'Policy documents re repairs/compensation.'.

I have already written to Sanctuary Housing, twice, with the same request. They (Sanctuary) did not and have not given me the information I asked for. I have now made the same request under the FoI Act. Please can I have an internal review into the handling of this request.
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/p...

Yours faithfully, S. Rotheram.

Contact Us, Sanctuary Housing

3 Atodiad

Good Afternoon S Rotheram,

Thank you for your email,

Please find attached as requested a copy of Sanctuary Housings repairs and complaints policy also find attached a copy of our compensation guidance.

Kind Regards

Kirsty Hinchsliff
Customer Service Officer

Sanctuary Housing Services Ltd
Customer Service Centre (Housing)
160 Francis Street, Hull, HU2 8DT
Tel: 0800 131 3348 or 0300 123 3511
Working Hours: Between the hours of 9am to 5pm (Monday to Friday)

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dangos adrannau a ddyfynnir

Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywS. Rotheram mewngofnodwch a gadael i bawb wybod.