Policy and procedures for the lawful removal of vehicles

I Tong made this Rhyddid Gwybodaeth request to LiveWest

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Yn disgwyl am adolygiad mewnol gan LiveWest o'u triniaeth o'r cais hwn.

Dear LiveWest,
I would like to know what lawful authority does livewest have to remove. s o r. N vehicles from there private land ,the legal process it uses to do this , vehicles are NOT abandoned as livewest have been informed of this by the legal owner , carpark has no signs or barrier to suggest parking management is in force! The housing officer put notices on car state ing they abandoned ( vehicles taxed insured at this point but no mot ) told to remove or mot vehicles or livewest will authorise removel
And distraction of vehicles, I believe this is unlawful and abuse of powers to commit a criminal act , housing officer represented livewest is for sidmouth area

Yours faithfully,
Ian Tong

Enquiries, LiveWest

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Lynn Hobbs, LiveWest

5 Atodiad

Dear Mr Tong,

 

Further to your recent enquiry to LiveWest requesting information
regarding LiveWest Policies.  Please could you advise if you are a
LiveWest customer and provide your address to enable us to respond to your
enquiry.

 

Regards

 

Lynn Hobbs​
Housing Officer ‑ Neighbourhoods
[1]01392 814 502 • [2]07805 653 532
livewest.co.uk
[3]Facebook [4]Instagram [5]LinkedIn [6]Twitter

 

This email and any attached files are confidential, and intended only for
who they are addressed to. If you have received this email in error,
please let us know ([email address] +44 1392 252 566).

LiveWest Homes Limited is a charitable community benefit society, company
number: 7724 VAT: 568873378 (Parent). Arc Developments South West Limited,
a private company limited by guarantee without share capital, company
number: 05716836, VAT: 870111559. LiveWest Properties Limited, company
number: 10110021. LiveWest Treasury plc, company number: 06392963. Great
Western Assured Growth Limited, company number: 02525892. LiveWest Capital
plc, company number: 08691017. LiveWest Charitable Housing Limited, a
charitable registered society, company number: 19165R. Westco Properties
Limited, company number: 02677745, VAT: 784460504. All companies are
registered in England & Wales, trading as "LiveWest", with a registered
office at: 1 Wellington Way, Skypark, Clyst Honiton, Exeter, EX5 2FZ.

** This is an external email, please forward any concern with it to
'Information Security Incident' ** ([email address] )

Any personal data held by us will be treated confidentially and will be
processed only on the basis of an applicable legal basis for processing
under applicable data protection legislation at the time of processing.
For further information on how we use personal data please visit our
website https://www.livewest.co.uk/privacy-notice).

If you have received an email from us containing personal data in error,
please contact the Data Protection Manager on 0300 123 8080 as soon as
possible after receipt and delete the email.

References

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5. https://www.linkedin.com/company/livewest
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Dear LiveWest,

Thanks for reply, I am a livewest tenant but not propared to give my address publicly , I note in your neighbourhood management policy it quotes that there are procedures and further guidelines on parking management, please provide the exact procedures on this and exact lawful authority to remove vehicles that you have been told aren’t abandoned. If different procedures for non resident are in place I would like both, also registered information on how livewest obtain information on vehicles lawfully from dvla , and how they use this information that is only correct and valid for the one date and day requested.

Yours faithfully,

I Tong

Data Protection LiveWest, LiveWest

Dear Sir/Madam

Thank you for your freedom of information request. The Freedom of
Information Act 2000 provides public access to information held by public
authorities. Housing associations are not considered a public authority
and therefore this legislation does not apply to LiveWest.

If you would please contact our customer service team again
[1][email address] and provide them with the basic information
that they need, such as the area in which you live, and they will be able
to direct you to the most appropriate housing team. They will be able to
advise you whether we would consider providing this information to you
outside of the freedom of information act legislation.

Kind regards

Sarah Gregory
Data Protection Manager
01934 526 000

dangos adrannau a ddyfynnir

Dear Data Protection LiveWest,
Thank you for you reply , so if you’re not classed as a public authority then please explain why your housing officer still claims to have lawful authority to remove vehicles from private land , protection of freedom act 2012 states That lawful authority to remove /clamp vehicles from private land are —-local councils,dvla,police but only under certain circumstances, I have contacted these and they all agreed that it’s legally parked ect ,so unlawful results in criminal offence!

Yours sincerely,
Mr I Tong
I Tong

Dear LiveWest,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of LiveWest's handling of my FOI request 'Policy and procedures for the lawful removal of vehicles'.

[ GIVE DETAILS ABOUT YOUR COMPLAINT HEREtou have failed to lawfully respond ]

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/p...

Yours faithfully,

I Tong

Dear Data Protection LiveWest,

Yours sincerely,

I Tong