Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywA. Hill mewngofnodwch a gadael i bawb wybod.

Policies and guidance documents for DVLA staff

A. Hill made this Rhyddid Gwybodaeth request to Asiantaeth Trwyddedu Gyrwyr a Cherbydau

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

We're waiting for A. Hill to read a recent response and update the status.

Dear Driver and Vehicle Licensing Agency,

Please could you provide all the current DVLA policy and guidance documents that DVLA staff use with regard to issuing driving licences to members of the public.

Preferably could you provide these documents in the original electronic format (e.g. as PDFs)?

The Identity & Passport Service have published their own policy / guidance documents (that IPS staff use when issuing passports) on their website:

http://www.homeoffice.gov.uk/publication...

I would like you to release the same kinds of documents that the IPS have released concerning the issuing of passports, but for your own organisation (and the issuing of driving licences).

I understand that some policy / guidance documents would be classed as sensitive, and I understand that these would either not be suitable for release, or will have to be redacted first.

If this FOI request is subject to a time limit, and it turns out that the alloted time is not enough for you to provide *all* your policy documents, please could you prioritise documents covering policies and guidance for DVLA staff on the following points (in this order):

- The process for establishing the identity of applicants
- The process for checking and correlating identity data with the Identity & Passport Service
- The process to establish the name to be shown on a driving licence, and what documents are required including in cases where there has been a change of name
- The process for cases where the applicant has changed gender or had their gender recognised and wishes their driving licence to reflect this
- Guidance on using previous/maiden or double-barrelled names upon marriage and the acceptance of marriages performed overseas
- Guidance on using previous/maiden or double-barrelled names upon civil partnership and the acceptance of civil partnerships performed overseas
- Guidance on including titles (e.g. titles of nobility, honours, professional titles etc.) on driving licences
- The process to determine nationality, if this is relevant to driving licence applications
- Any guidance which applies to applications from minors (i.e. people under the age of 18)
- The process for dealing with applicants when foreign documents are submitted
- Guidance regarding status where sufficient documents cannot be produced
- Guidance on the acceptability of Statutory Declarations for driving licence purposes

Beyond this list, if time permits, could you then prioritise the release of the policy and guidance documents which in your opinion would be of most interest and benefit to the general public.

Yours faithfully,

Mr A. Hill

FOI FOI, Asiantaeth Trwyddedu Gyrwyr a Cherbydau

Dear Mr Hill

Thank you for your e-mail requesting information. The DVLA are dealing with your request under the terms of The Freedom of Information Act 2000.

Your request has been given reference number: FOIR3262

If you have any further questions or enquiries on this request please quote this number.

Thanks & Regards,

Freedom of Information Team
Data Sharing & Protection Group | D16 | DVLA | Swansea | SA6 7JL
Twitter: @dvlagovuk

Find out about DVLA's online services at:
www.gov.uk/browse/driving

dangos adrannau a ddyfynnir

FOI FOI, Asiantaeth Trwyddedu Gyrwyr a Cherbydau

Dear Mr Hill

Your Freedom of Information request of 26 January is receiving attention and you will receive a formal response in due course.

In the meantime, guidance/information that is of most interest and benefit to the general public about driving licences is published on the Gov.uk website. The website provides details about how to apply for certain types of licence as well as the documents required in support of those applications. Information about driving licensing in general is also available. The following link will take you to the relevant pages: https://www.gov.uk/browse/driving/drivin...

Does the published information satisfy your request? We would be grateful if you could let us know at the earliest opportunity if it does.

Yours sincerely

Freedom of Information Team
Data Sharing & Protection Group | D16 | DVLA | Swansea | SA6 7JL
Twitter: @dvlagovuk

Find out about DVLA's online services at:
www.gov.uk/browse/driving

dangos adrannau a ddyfynnir

Dear Sirs,

Thank you for your e-mail of 30th January.

I'm afraid the information on gov.uk isn't what I wanted.

I appreciate that the information on gov.uk has been written for members of the public, and that this sort of information will in most cases be the most useful for them.

However, I would like you to release all the policy / guidance documents which have been written for, and are used by, DVLA staff (for the purpose of issuing driving licences).

Yours faithfully,

Mr A. Hill

FOI FOI, Asiantaeth Trwyddedu Gyrwyr a Cherbydau

2 Atodiad

Dear Mr Hill

Please find attached the reply to your Freedom of Information request.

Thanks & Regards,

Freedom of Information Team
Data Sharing & Protection Group | D16 | DVLA | Swansea | SA6 7JL
Twitter: @dvlagovuk

Find out about DVLA's online services at:
www.gov.uk/browse/driving

dangos adrannau a ddyfynnir

Gadawodd Andrew Watson anodiad ()

I found this section of the DVLA response rather interesting:

"Unacceptable Identity Documents Some Identity

Documents will only be acceptable under extremely unusual circumstances, and then only as a supplement to Documents that have previously been received and are being investigated. In the normal course of events the following documents must not be accepted as proof of Identity:

...

DRIVING LICENCE

Driving Licences are not Identity Documents, not even when the Licence in question is a Photocard Licence that has been issued to someone who has been on our records for years.

..."

This is quite entertaining, given that the wider world regards the Photo-card driving licence as one of the two ironclad proof-of-identity issued by UK government (the other being the passport).

Dear Sir / Madam,

Thank you for your response. I appreciate that you have released information about each of the points that I asked to prioritise, and I'm very grateful for your help.

I also appreciate that releasing all the DVLA's guidance and policy documents (or "operating instructions", as you referred to them) would exceed the £600 limit.

But could you give me an idea of what operating instructions I would be able to request without going over the £600 limit? Or an idea of how your cost estimate was made, so I can judge myself whether a FOI request is likely to exceed the £600 limit?

I take it that you have your own operating instructions on file (in electronic format) already, in a reasonably accessible location, and so I assume that your cost estimate is going to be entirely due to the time spent in preparing the operating instructions ready for release to the public. (After all, it's not particularly difficult to attach a file to an e-mail).

I'm also aware that time spent on a FOI request should be estimated at £25 per hour (correct me if I'm wrong).

Therefore it would be helpful if you could supply:

• a list of all the operating instructions used at the DVLA
• a rough estimate of how long it takes to prepare a single operating instructions document ready for release to the public

Yours sincerely,
A. Hill

Dear Sir / Madam,

I wrote to you on 1st March, but I haven't had any reply from you.

I'm very grateful for your initial response to my FOI request. I appreciate that you have released information about each of the points that I asked to prioritise, and I'm very grateful for your help.

I also appreciate that releasing all the DVLA's guidance and policy documents (or "operating instructions", as you referred to them) would exceed the £600 limit.

But could you give me an idea of what operating instructions I would be able to request without going over the £600 limit? Or an idea of how your cost estimate was made, so I can judge myself whether a FOI request is likely to exceed the £600 limit?

I take it that you have your own operating instructions on file (in electronic format) already, in a reasonably accessible location, and so I assume that your cost estimate is going to be entirely due to the time spent in preparing the operating instructions ready for release to the public. (After all, it's not particularly difficult to attach a file to an e-mail).

I'm also aware that time spent on a FOI request should be estimated at £25 per hour (correct me if I'm wrong).

Therefore it would be helpful if you could supply:

• a list of all the operating instructions used at the DVLA
• a rough estimate of how long it takes to prepare a single operating instructions document ready for release to the public

Yours sincerely,
A. Hill

FOI FOI, Asiantaeth Trwyddedu Gyrwyr a Cherbydau

Mr A Hill

Apologies for not getting in touch sooner but your e-mail of 1 March (and subsequent follow up of 13 March) is being treated as a request for an Internal Review of the response you received from DVLA dated 18 February.

The Information Commissioner’s Office (the ICO) considers 20 working days to be a reasonable amount of time for completing an Internal Review but in any event it should take no more than 40 working days.

The review is currently being undertaken and you will receive a response in due course.

Regards,

Freedom of Information Team
Data Sharing & Protection Group | D16 | DVLA | Swansea | SA6 7JL
Twitter: @dvlagovuk

Find out about DVLA's online services at:
www.gov.uk/browse/driving

dangos adrannau a ddyfynnir

Dear Sir / Madam,

Thanks for letting me know about this.

Yours faithfully,
A. Hill

Dear Sir / Madam,

Could you please let me know the status of the internal review being carried out for my FOI request (ref. FOIR3262).

Yours faithfully,
A. Hill

FOI FOI, Asiantaeth Trwyddedu Gyrwyr a Cherbydau

4 Atodiad

Mr Hill

Apologies for the delay but please find attached the outcome of the Internal Review conducted in respect of the Freedom of Information request you made on 26 January (Ref: FOIR3262).

Your sincerely
Freedom of Information Team
Data Sharing & Protection Group | D16 | DVLA | Swansea | SA6 7JL
Twitter: @dvlagovuk

Find out about DVLA's online services at:
www.gov.uk/browse/driving

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Correspondents should note that all communications to DVLA may be automatically logged, monitored and/or recorded for lawful purposes.

Please visit www.direct.gov.uk/motoring for government information on all aspects of motoring, ranging from log books and driving licences to driving tests and vehicle tax.

dangos adrannau a ddyfynnir

Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywA. Hill mewngofnodwch a gadael i bawb wybod.