Police calls and response times

Roedd y cais yn rhannol lwyddiannus.

Dear Norfolk Constabulary,

Hope you are well. I was just getting in touch to see if you had any of the follow data available for a project we are working on.

1) The total number of 999 calls received by your police force in each individual sequential year 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 and 2018.

2) For those 999 calls where a police officer(s) were deployed from your force, what was the average time from the call being received in your control room, to the officer(s) reaching their deployment destination, in the years 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 and 2018.

3) For those 999 calls which your force gave a high priority classification to, and where a police officer(s) were deployed, what was the average time from the call being received in your control room, to the officer(s) reaching their deployment destination, in the years 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 and 2018.

Many thanks.

Yours faithfully,

Hannah O'Rourke

Freedom Of Information (Norfolk), Norfolk Constabulary

Thank you for your email. Emails to this inbox will be monitored between 0800hrs and 1630hrs, Monday to Friday.

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In the case of an emergency, please dial 999.

Freedom Of Information (Norfolk), Norfolk Constabulary

Dear Ms O'Rourke,

Our Ref: FOI 002547/18

Please accept this email as confirmation that your request for information has been received.

Your request will now be considered and you will receive a response within the statutory timescale of 20 working days as defined by the Act, subject to the information not being exempt or containing a reference to a third party. In some circumstances Norfolk Constabulary may be unable to achieve this deadline. If this is likely you will be informed and given a revised time-scale at the earliest opportunity.

We anticipate being able to provide you with a response by 16/08/2018.

A full copy of the Freedom of Information legislation is available online via the website:
https://imsva91-ctp.trendmicro.com:443/w...

Should you need to discuss this further please contact us on the details above.

I would like to take this opportunity to thank you for your interest in Norfolk Constabulary.

Yours sincerely,

 
Nina Moore
Freedom of Information Researcher
Information Management Department
Norfolk Constabulary
OCC, Jubilee House,  Falconer's Chase,
Wymondham, Norfolk, NR18 0WW.
Tel:  01953 425699 ext 2804 
https://imsva91-ctp.trendmicro.com:443/w...

dangos adrannau a ddyfynnir

Freedom Of Information (Norfolk), Norfolk Constabulary

2 Atodiad

10^th August 2018

 

Dear Ms O’Rourke,     

        

Our Ref: FOI 002547/18

 

Please find a PDF document attached in response to your request for
information from Norfolk Constabulary.

                                                                                        

This is to inform you that all information relating to your request has
been collated and my response is attached.  This request is now complete
and shall be closed immediately.

 

Should any further information be requested regarding this topic, a
separate request will need to be submitted.

 

I would like to take this opportunity to thank you for your interest in
Norfolk Constabulary.

 

Yours sincerely,

 

 

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|Amanda Gibson |
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|Freedom of Information Decision Maker |
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|Information Management Department |
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|Norfolk Constabulary |
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|OCC, Jubilee House,  Falconer's Chase, |
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|Wymondham, Norfolk, NR18 0WW. |
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|Tel:  01953 425699 ext 2803   |
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|[1]www.norfolk.police.uk |
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References

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Hannah O'Rourke

Dear Amanda,

Many thanks.

Yours sincerely,

Hannah O'Rourke