Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywHannah O'Rourke mewngofnodwch a gadael i bawb wybod.

Police calls and response times

Hannah O'Rourke made this Rhyddid Gwybodaeth request to Northamptonshire Police as part of a batch sent to 30 authorities

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

We're waiting for Hannah O'Rourke to read a recent response and update the status.

Dear Northamptonshire Police,

Hope you are well. I was just getting in touch to see if you had any of the follow data available for a project we are working on.

1) The total number of 999 calls received by your police force in each individual sequential year 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 and 2018.

2) For those 999 calls where a police officer(s) were deployed from your force, what was the average time from the call being received in your control room, to the officer(s) reaching their deployment destination, in the years 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 and 2018.

3) For those 999 calls which your force gave a high priority classification to, and where a police officer(s) were deployed, what was the average time from the call being received in your control room, to the officer(s) reaching their deployment destination, in the years 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 and 2018.

Many thanks.

Yours faithfully,

Hannah O'Rourke

Bailey Michael,

1 Atodiad

Dear Ms O'Rourke,

RE: FREEDOM OF INFORMATION ACT 2000 - REQUEST FOR INFORMATION Our Ref: 004476/18

With reference to your e-mail received 19/07/2018 requesting information:

This is to inform you that Northamptonshire Police will not be able to complete the response to your request within 20 working days. However, every effort will be made to ensure that you receive an appropriate response as soon as possible. The ICO is aware and we are currently enacting a recovery plan.

On behalf of Northamptonshire Police, I do apologise for any inconvenience that may be caused by this delay and if you wish to discuss this any further then please contact the undersigned.

Northamptonshire Police provides a review and appeals procedure within the terms of the Freedom of Information Act 2000. If you decide to make an appeal and, having followed the full process you are still dissatisfied, you will then have the right to direct your comments to the Information Commissioner who will give due consideration to the matter. See Appendix 'a' attached.

Yours sincerely

Michael Bailey (C0106) | Professional Standards | Information Assurance Unit | Information Auditor
Telephone 101 | Ext 343130
Email [email address]
Address Force Headquarters, Wootton Hall, Northampton, NN4 0JQ
If calling from outside Northamptonshire please call 03000 111 222

dangos adrannau a ddyfynnir

Dear Michael,

It'd be great if you could respond to my FOI request.

Many thanks.

Yours sincerely,

Hannah O'Rourke

Barrie Gemma,

1 Atodiad

Dear Ms O'Rourke   

 

RE: FREEDOM OF INFORMATION ACT 2000 - REQUEST FOR INFORMATION Our Ref: 004476/18

 

With reference to your e-mail received 19/07/2018 requesting information
as reproduced below:

 

1) The total number of 999 calls received by your police force in each
individual sequential year 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
and 2018.

 

2) For those 999 calls where a police officer(s) were deployed from your
force, what was the average time from the call being received in your
control room, to the officer(s) reaching their deployment destination, in
the years 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 and 2018.

 

3) For those 999 calls which your force gave a high priority
classification to, and where a police officer(s) were deployed, what was
the average time from the call being received in your control room, to the
officer(s) reaching their deployment destination, in the years 2010, 2011,
2012, 2013, 2014, 2015, 2016, 2017 and 2018.

 

I can confirm that Northamptonshire Police holds the information requested
as follows:

 

All incident have been included for a count of 999 calls made into our
Force Control Room between the years stated

 

1) MONTHS
YEAR Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec SUM
2010 7222 7229 8316 8412 9086 9089 9600 8819 8001 8564 7624 7688 99650
2011 7556 7618 8514 9204 9341 8688 9496 9884 8703 8905 7590 8333 103832
2012 7603 7607 8326 7974 8491 9113 10032 10385 9482 8930 8419 8736 105098
2013 8586 7625 8177 7911 8490 8567 9943 9806 8708 8667 8254 7991 102725
2014 7281 7309 8008 7670 8303 8505 8985 8242 8505 8109 7647 7602 96166
2015 6757 6801 7232 7670 7401 8206 9396 8987 7772 8622 8128 8430 95402
2016 7216 7166 8081 7453 8662 9102 9933 9535 8402 9156 8098 8709 101513
2017 7904 8255 9269 8614 9470 9794 10091 9953 9074 9449 8939 9262 110074
2018 8411 7472 8940 8615 10006 10197 11432 9715 ─ ─ ─ ─ 74788

 

2) No information held. The data is held on separate systems and it is not
possible to merge datasets.

3) No information held. The data is held on separate systems and it is not
possible to merge datasets.

 

I trust you find this information to be satisfactory but if you have any
further queries please do not hesitate to contact me. On behalf of
Northamptonshire Police I would like to apologise for the delay in getting
this information to you.

 

Northamptonshire Police provides a review and appeals procedure within the
terms of the Freedom of Information Act 2000. If you decide to make an
appeal and, having followed the full process you are still dissatisfied,
you will then have the right to direct your comments to the Information
Commissioner who will give due consideration to the matter. See Appendix
'a' attached.

 

Yours sincerely

 

Gemma Barrie

C1374 Gemma Barrie| Freedom of Information Officer and Researcher

Force Information Unit | Professional Standards Department

Northamptonshire Police

 

Telephone: 101 | Ext No. 343701 - (If calling from outside
Northamptonshire, please call 03000 111 222)

Email: [1][email address]

Address: Force Headquarters, Wootton Hall, Wootton Hall Park, Northampton
NN4 0JQ

 

Northamptonshire Police "Putting Communities First"

 

The content of this email should be treated as RESTRICTED unless otherwise
indicated

 

dangos adrannau a ddyfynnir

Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywHannah O'Rourke mewngofnodwch a gadael i bawb wybod.