PO boxes

Georgios Christodoulou made this Freedom of Information request to The Financial Conduct Authority This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Georgios Christodoulou

Dear The Financial Conduct Authority,

Please confirm if companies registered with you are allowed to use PO Box addresses, rather than actual addresses.

Yours faithfully,

Georgios Christodoulou

The Financial Conduct Authority

Thank you for e-mailing the Financial Conduct Authority's Information Access Team. This is an automatic acknowledgement to tell you we have received your email safely. Please do not reply to this email. We will be in touch in due course.

This communication and any attachments may contain personal information. For more information about how and why we use personal information and who to contact with any queries about this, please see our privacy notices: FCA Privacy Notice (https://www.fca.org.uk/data-protection) and PSR Privacy Notice (https://www.psr.org.uk/cookies-privacy-a...).

This communication and any attachments contain information which is confidential and may be subject to legal privilege. It is for intended recipients only. If you are not the intended recipient you must not copy, distribute, publish, rely on or otherwise use it without our consent. Some of our communications may contain confidential information which it could be a criminal offence for you to disclose or use without authority. If you have received this email in error please notify [email address] immediately and delete the email from your computer. Further information on the classification and handling of FCA information can be found on the FCA website (http://www.fca.org.uk/site-info/legal/fc...).

The FCA (or, if this email originates from the Payment Systems Regulator Limited, the FCA on behalf of the Payment Systems Regulator Limited / the Payment Systems Regulator Limited) reserves the right to monitor all email communications for compliance with legal, regulatory and professional standards.

This email is not intended to nor should it be taken to create any legal relations or contractual relationships. This email has originated from the Financial Conduct Authority (FCA), or the Payment Systems Regulator Limited.

The Financial Conduct Authority (FCA) is registered as a limited company in England and Wales No. 1920623. Registered office: 25 The North Colonnade, Canary Wharf, London E14 5HS, United Kingdom

The Payment Systems Regulator Limited is registered as a limited company in England and Wales No. 8970864. Registered office: 25 The North Colonnade, Canary Wharf, London E14 5HS, United Kingdom

Switchboard 020 7066 1000

Web Site http://www.fca.org.uk (FCA); http://www.psr.org.uk (the Payment Systems Regulator Limited)

Consumer Queries, The Financial Conduct Authority

Our ref: 206863882/7686224

Dear Mr Christodoulou, 

Thanks for your email dated 15 August addressed to our Freedom of
Information team. As the information you require is available publicly,
they've asked me to respond directly to you.

The use of PO Box addresses

I've checked the [1]rules in the Financial Services Handbook (the
Handbook) which contains all our rules and guidance, and can confirm that
our requirements for firms to have a business address don't prohibit them
from having PO Box addresses. Indeed, many firms do use PO Box addresses
for customer service and other departments. So I can consider what
additional information I may be able to provide, I'd be grateful if you
could let me know if your enquiry is in relation to a specific firm, or a
specific department at a firm. It would be helpful to have the names of
the firm and department (where applicable) so I can check what information
we hold. 

I hope this is helpful and look forward to hearing from you. 

Yours sincerely, 

Nicci Grady                                            
Supervisor / Supervision Hub
Supervision – Retail and Authorisations / Tel: 0207 066 1000
Financial Conduct Authority
12 Endeavour Square
London
E20 1JN
 
Tel:    +44 (0)20 7066 1000
[2]www.fca.org.uk
Here at the FCA we’re doing all we can to help consumers and businesses
during these uncertain times. If you or someone you know has experienced
financial difficulties due to the COVID19 pandemic, please find details on
the [3]support and guidance available to you.

 
 
 
 

show quoted sections

Georgios Christodoulou

Dear Consumer Queries,

Nicci Grady -

Thank You for confirming that the companies registered with you, that you regulate, do not need to put their real address on correspondence, and they can use a PO Box instead.

Yours sincerely,

Georgios Christodoulou