Pilot sites A&Es UCLH ,Royal Free and Whittington NHS Foundation Trust to pre book appointments to access emergency care including mental health emergency

NHS North Central London Clinical Commissioning Group Nid oedd gan y wybodaeth y gofynnwyd amdani.

Dear NHS North Central London Clinical Commissioning Group,

Written with support

It is widely reported across national and specialist health media that A&Es are, or will be, trialling projects forcing those requiring emergency assessment and treatment to ' call ahead ' on a telephone contact number.

The intention being to only allow access to A&E via appointment.

What was previously Camden CCG and Islington CCG fund both Acute Trust A&Es and Camden and Islington NHS Foundation Trust.

Please confirm the following:

Which, if any, of the 3 acute hospital Trusts above are included in this trial or are being considered currently for inclusion .

If included please provide the Equality Impact Assessment for each acute Trust .

Regarding those with emergency mental health symptoms please explain where currently vulnerable persons are ' allowed' to attend without booking ahead.

If prohibited from any of the 3 A&Es - all within the Camden and Islington NHS Foundation Trust catchment area -please provide the decision and policy documents and all directives regarding this.
Including the Equality Impact Assessments required by law.

Links will suffice.

Camden and Islington NHS Foundation Trust opened a mental health emergency hub in the grounds of St Pancras Hospital as an alternative to attendance at A&E during lockdown period.

Those in mental health emergency are being asked to telephone ahead to access support when before they were allowed to present to A&E as those with physical health emergency are .

Please provide the documentation and formal notification from the Trust to the relevant CCGs detailing what date this was opened and with details of criteria applied .

Please provide the documentation and formal notification from the 3 acute Trusts as to when A&Es either reduced or closed their services to mental health patients without physical symptoms.

Please provide copies of all formal directives to both NHS 111 and London Ambulance Service notifying them of any formal changes to provision and required redirection of mental health patients.

Yours faithfully,

Alea Alea
( named changed by deed poll).

Foi (NHS NEL CSU), NHS North Central London Clinical Commissioning Group

Dear Alea

 

RE: Freedom of Information Request

 

I am writing to formally acknowledge your request for information
regarding A&E Sites which will be processed under the Freedom of
Information Act 2000. I can confirm your request was received on 2
September 2020 by NEL on behalf of the Clinical Commissioning Groups
(CCGs) listed below. The references for your requests are shown alongside.

 

NHS North Central London CCG                              FOI.20.NCL102

 

An initial investigation is currently taking place into whether the
information you have requested is held by the CCGs and if so, whether it
can be released in accordance with the legislation.

 

Any fees applicable to this request will be detailed in writing as soon as
they can be determined. Your request will then be placed on hold and you
will have the choice of whether to proceed with your request. Should any
clarification of your request be required we will advise you accordingly.

 

As you know, the NHS across the country is facing unprecedented challenges
during the coronavirus (Covid-19) pandemic, and is working hard to ensure
that the appropriate care can be delivered to patients.  As such, we would
like to advise that we may not be able to provide a response to your
request within the normal timescales required of us. If this is the case,
a further update will be provided to you in due course.

 

If you require any assistance, or would like to discuss your request,
please do not hesitate to contact us quoting the reference number above.

 

Yours sincerely,

 

Freedom of Information Team
NEL
[1][North Central London CCG request email] 

 

Lower Marsh, 3^rd Floor
Waterloo, London, SE1 7NT

  

[2]www.nelcsu.nhs.uk 

[3]@NELCSU 

[4]LinkedIn 

 

dangos adrannau a ddyfynnir

Foi (NHS NEL CSU), NHS North Central London Clinical Commissioning Group

1 Atodiad

Alea Alea

Dear Alea

Please find the attached response from NHS North Central London CCG with regard to your request for information.

Kind regards,

Freedom of Information team
NEL
[email address]

1 Lower Marsh, 3rd Floor
Waterloo, London SE1 7NT

www.nelcsu.nhs.uk
@NELCSU
LinkedIn

dangos adrannau a ddyfynnir

Dear NHS North Central London Clinical Commissioning Group,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of NHS North Central London Clinical Commissioning Group's handling of my FOI request 'Pilot sites A&Es UCLH ,Royal Free and Whittington NHS Foundation Trust to pre book appointments to access emergency care including mental health emergency'.

Your response is at odds with information available regarding future access to the Royal Free emergency department.

Please review the response.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/p...

Yours faithfully,

Alea

Foi (NHS NEL CSU), NHS North Central London Clinical Commissioning Group

Dear Alea,

I am writing to acknowledge your below email, which we are treating as a request for an internal review.

We will be in touch with the outcome of the review in due course.

Yours sincerely,

Freedom of Information Team
NEL
[North Central London CCG request email]

1 Lower Marsh, 3rd Floor
Lower Marsh, London SE1 7NT

www.nelcsu.nhs.uk
@NELCSU
LinkedIn

dangos adrannau a ddyfynnir

Dear Foi (NHS NEL CSU),

Explain what your target date is for response and based on what given over a month has now passed.

Yours sincerely,

Alea

Foi (NHS NEL CSU), NHS North Central London Clinical Commissioning Group

1 Atodiad

Dear Alea,

Please find attached the internal review response for your request (FOI.20.NCL102) and we apologise for the delay in providing you with the outcome of this review.

Yours sincerely,

Freedom of Information Team
NEL
[North Central London CCG request email]

Lower Marsh, 3rd Floor
Waterloo, London, SE1 7NT

www.nelcsu.nhs.uk
@NELCSU
LinkedIn

dangos adrannau a ddyfynnir

Dear Foi (NHS NEL CSU),

Thank you.

I understand that you have to rely on what the CCG are telling you.

However, they are being wholly untruthful on several fronts.

Trusts named have put this information on their own intranet sites including which of them is a pilot for appt ONLY ED.

There is also considerable reported evidence from those with mental health conditions being repeatedly told by Camden and Islington NHS Foundation Trust Mental Health Crisis Hub at St Pancras hospital, that they MUST ring ahead and book an appointment .

Multiple people in crisis have been turned away by staff at the hub for NOT calling ahead.

There are memoes of instruction from senior management instructing staff to do so.

It is therefore inconceivable that a CCG would not know this.

I understand that your job is done here.
Presumably they realise the legal and PR implications of responding with incorrect and misleading information on policies that will inevitably lead to vulnerable pt deaths.

Yours sincerely,

Alea