Pharmacy Management and Staffing

The request was successful.

Dear University College London Hospitals NHS Foundation Trust,

I would be grateful if you could provide me with the following information under the guidance of the Freedom of Information Act:

1. Copy of pharmacy management structure
2. Total WTE of pharmacists and pharmacy technicians
3. Chief Pharmacist/Director of Pharmacy name
4. Copy of Job Description for Chief Pharmacist / Director of Pharmacy

Yours faithfully,

Will Minto

Foi(0ce24) (UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST), University College London Hospitals NHS Foundation Trust

Ref No: FOI/2018/405 - FOI Request

Dear Mr Minto,

Thank you for your request for information relating to UCLH NHS Foundation Trust, received on 1 August 2018. You should receive a response by 30 August 2018 at the latest, complying with the 20 working days as prescribed in the Act.

Occasionally, we may not be able to provide you with all the information you require by that date, but if this is the case we will inform you, stating the reason and the date by which we would hope to respond to your request.

Under the Act, there are 23 exemptions that can be applied to the information you request. This may mean that we do not have to supply some or all of the information, and in certain circumstances, do not have to tell you if we hold the information. If this happens, you will be told which exemption applies.

Unfortunately, due to staff shortages, on this occasion we have been unable to process your request within the 20 working day time period. Please be assured that your request is being dealt with as a matter of urgency. We will do all we can to expedite your request and minimise the delay.

Please accept our sincere apologies for this delay, and thank you for your patience in this matter.

If you have any queries regarding this matter, please do not hesitate to contact us.

Please quote your reference number in any communication with us.

Yours sincerely,

Theodora Brocke-Afful
Records Supervisor/FOIA, UCLH

Release of Information
2nd Floor B, Maple House
UCLH NHS Foundation Trust,149 Tottenham Court Road, London W1T 7DN

Telephone: 0203 447 4773
Email: [email address]

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Dear University College London Hospitals NHS Foundation Trust,

This request is now overdue.

Please can you advise when you expect to be able to respond.

Yours faithfully,

Will Minto

Foi(0ce24) (UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST), University College London Hospitals NHS Foundation Trust

Ref No FOI/2018/405 - FOI Request

Dear Mr Will Minto

Thank you for your email. Please accept my apology that we have not responded to your request. We are in the process of replying to a high volume of FOI requests.

I’ve chased up the department dealing with your request again and would come back to you in due course.

Many thanks

Theodora Brocke-Afful
Records Supervisor/FOIA, UCLH

Release of Information
2nd Floor B, Maple House
UCLH NHS Foundation Trust,149 Tottenham Court Road, London W1T 7DN

Telephone: 0203 447 4773
Email: [email address]

We are committed to delivering
top-quality patient care, excellent
education and world class research
safety kindness teamwork improving
UCLH website | Media | Become a member | Support our charities | Contact UCLH
Find us on Facebook | Follow us on Twitter | Subscribe on YouTube

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Dear University College London Hospitals NHS Foundation Trust,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of University College London Hospitals NHS Foundation Trust's handling of my FOI request 'Pharmacy Management and Staffing'.

This request is very overdue.

Please provide the requested response.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/p...

Yours faithfully,

Will Minto

BACON, Cindy (UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST), University College London Hospitals NHS Foundation Trust

Dear Mr Minto

Ref No: FOI/2018/405

Thank you for your email dated 1st October 2018, which has been passed to me by our Information Governance Team. I would like to apologise for not responding to you in respect to your FOI Request.

Your complaint has been referred for an internal review and as stated in our publication scheme (link below), we will endeavour to respond to you with an outcome from the internal review within 20 working days.

http://www.uclh.nhs.uk/aboutus/FOI/Pages...

With kind regards,

Cindy

Cindy Bacon
FOI Manager, UCLH
Email: [email address]
Direct line telephone 020 3447 5232 ext: 75232 ICT Digital Services Department, 2nd Floor, Maple House We are committed to delivering top-quality patient care, excellent education and world class research safety kindness teamwork improving UCLH website | Media | Become a member | Support our charities | Contact UCLH Find us on Facebook | Follow us on Twitter | Subscribe on YouTube

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Dear BACON, Cindy (UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST),

More than 20 working days have now passed since I requested an Internal Review.

Despite this I have not received an Internal Review response, or a response to my original request.

I have sought advice from the Information Commissioners Office this week, and they have advised that requests made via WhatDoTheyKnow.com are perfectly acceptable and should be responded to.

I would be grateful for an update on what is happening, before I make a formal complaint to the ICO about the way your organisation is managing FOI Requests.

Yours sincerely,

Will Minto

BACON, Cindy (UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST), University College London Hospitals NHS Foundation Trust

Dear Mr Minto

Thank you for your email.

Please accept our sincere apologies in respect to the delay in providing you with a response to your request. Your request is in the final stage of approval, and you will receive a response from us no later than Friday 16th November.

You are of course very welcome to contact me before that time should you wish.

With kind regards,

Cindy

Cindy Bacon
FOI Manager, UCLH
Email: [email address]
Direct line telephone 020 3447 5232 ext: 75232
ICT Digital Services Department, 2nd Floor, Maple House
We are committed to delivering top-quality patient care, excellent education and world class research
safety kindness teamwork improving
UCLH website | Media | Become a member | Support our charities | Contact UCLH
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BACON, Cindy (UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST), University College London Hospitals NHS Foundation Trust

1 Attachment

Dear Mr Minto

Further to my email to you dated 12th November, please find attached our internal review response.

I trust this meets with your approval, but if you do have any queries in respect to the attached please do not hesitate to contact me and I shall be happy to help.

With kind regards,

Cindy

Cindy Bacon
FOI Manager, UCLH
Email: [email address]
Direct line telephone 020 3447 5232 ext: 75232
ICT Digital Services Department, 2nd Floor, Maple House
We are committed to delivering top-quality patient care, excellent education and world class research
safety kindness teamwork improving
UCLH website | Media | Become a member | Support our charities | Contact UCLH
Find us on Facebook | Follow us on Twitter | Subscribe on YouTube

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