PFI Service Provider Performance

The request was refused by NHS Property Services Limited.

Dear NHS Property Services Limited,

The below information is requested for all your PFI Contracts
• The name of the Project Company
• The name of the Service Provider for each Service provided under the PFI Contract
• The Service Payment for the last two Contract Years
• Deductions and Service Failure Points, Deficiency Points or equivalent for the last two Contract Years. Split by Service.
• Date that each Service was last market tested and all documents pertaining to the output of said market test
• The result of customer satisfaction surveys for each service for the last two Contract Years

Yours faithfully,

Sally Smith

Customer Service, NHS Property Services Limited

Dear Ms Smith,
Thank you for contacting NHS Property Services.
Please be advised your case regarding "Freedom of Information request -
PFI Service Provider Performance" has been logged and passed to the
appropriate resolver in the business.
A case number of: PSC-36422-K5L6 has been assigned. Please quote this
number should you wish to contact us about this at any time.
One of our colleagues will be in touch soon to discuss your case.
Thank you,

Kind regards

Jessica Johansson | Customer Service Advisor

 

NHS Property Services Ltd

Regent House, Heaton Lane, Stockport, Cheshire, SK4 1BS

 

[1]@NHSProperty | [2]www.property.nhs.uk

 

Customer Service: T: 0800 085 3015 | E: [NHS Property Services Limited request email]

NHS Property Services Ltd, 99 Gresham Street, London, EC2V 7NG. Registered
in England, No: 07888110 Disclaimer This e-mail is not intended nor shall
it be taken to create any legal relations, contractual or otherwise. This
e-mail and any accompanying documents are communicated in confidence. It
is intended for the recipient only and may not be disclosed further
without the express consent of the sender. Please be aware that all
e-mails and attachments received and sent by NHS Property Services Ltd are
subject to the Freedom of Information Act (2000) and may be legally
required for disclosure to the public domain. NHS Property services Ltd is
registered with the Information Commissioners Office and will hold and
process all personal data fairly, transparently and in accordance with the
law. Further information can be found on the website at
https://www.property.nhs.uk/privacy-poli...

References

Visible links
1. https://twitter.com/NHSProperty
2. http://www.property.nhs.uk/

DPO, NHS Property Services Limited

1 Attachment

Dear Sally Smith,

 

Please find attached a response to your Freedom of Information request.

 

 

Kind Regards

 

Information Governance,

Risk and Governance Team

 

NHS Property Services Ltd

99 Gresham Street, London EC2V 7NG

 

[1]@NHSProperty | [2]www.property.nhs.uk

 

Customer Service: T: 0800 085 3015 | E:
[3][NHS Property Services Limited request email]

 

NHS Property Services Ltd, 99 Gresham Street, London, EC2V 7NG. Registered
in England, No: 07888110 Disclaimer This e-mail is not intended nor shall
it be taken to create any legal relations, contractual or otherwise. This
e-mail and any accompanying documents are communicated in confidence. It
is intended for the recipient only and may not be disclosed further
without the express consent of the sender. Please be aware that all
e-mails and attachments received and sent by NHS Property Services Ltd are
subject to the Freedom of Information Act (2000) and may be legally
required for disclosure to the public domain. NHS Property services Ltd is
registered with the Information Commissioners Office and will hold and
process all personal data fairly, transparently and in accordance with the
law. Further information can be found on the website at
https://www.property.nhs.uk/privacy-poli...

References

Visible links
1. https://eur03.safelinks.protection.outlo...
2. https://eur03.safelinks.protection.outlo...
3. mailto:[NHS Property Services Limited request email]

Customer Service, NHS Property Services Limited

Dear Ms Smith,
This e-mail is to let you know that we have now completed the necessary
actions to resolve your case: PSC-36422-K5L6 regarding Freedom of
Information.
If you have any questions, please do not hesitate to reply to this e-mail
or get in contact with us on 0800 085 3015.
Thanks and regards, 
Chris Dyson  |   Information Governance Officer
NHS Property Services Ltd

99 Gresham Street, London, EC2V 7NG  

@NHSProperty | [1]www.property.nhs.uk

 

Customer Service: T: 0800 0853015  | E: [NHS Property Services Limited request email]

NHS Property Services Ltd, 99 Gresham Street, London, EC2V 7NG. Registered
in England, No: 07888110 Disclaimer This e-mail is not intended nor shall
it be taken to create any legal relations, contractual or otherwise. This
e-mail and any accompanying documents are communicated in confidence. It
is intended for the recipient only and may not be disclosed further
without the express consent of the sender. Please be aware that all
e-mails and attachments received and sent by NHS Property Services Ltd are
subject to the Freedom of Information Act (2000) and may be legally
required for disclosure to the public domain. NHS Property services Ltd is
registered with the Information Commissioners Office and will hold and
process all personal data fairly, transparently and in accordance with the
law. Further information can be found on the website at
https://www.property.nhs.uk/privacy-poli...

References

Visible links
1. http://www.property.nhs.uk/