Performance Management Team and Infrastructure

Sarah Clein made this Rhyddid Gwybodaeth request to Stoke on Trent City Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear Stoke on Trent City Council,

Please can you provide me with the following information

- Do you have a centralised performance management, insight and intelligence team or function ?
- If so, please can you provide me with a current organisational chart that depicts the numbers, roles and grades of the staff within the team and describe where the team sits within the organisation
- If you have a centralised performance management, insight and intelligence team or function does the team include public health staff ?
- If you have a centralised performance management, insight or intelligence team does it include staff from other partner organisations such as police, fire, NHS Trust, CCG or regional authority ?
- If there is no centralised performance function please can you provide details of numbers, roles and grades of people within the organisation that contribute to performance management - ie data analysts, business analysts, PH analysts, performance managers
- Can you confirm what tools, if any, you have in place to support the work of the performance management function such as building dashboards ie Power BI, Tableau, Qlikview ?

Thank you.

Yours faithfully,

Sarah Clein

FOI, Stoke on Trent City Council

Dear Ms Clein

 

Your request for information ref. SOT70280

 

Thank you for your request for information about the performance
management function within the city council.  Your request was received by
the Information Rights Team on 17 July 2018.  This is being dealt with
under the terms of the appropriate Information Rights legislation.

 

In some circumstances we may charge for information.  If there is a charge
we will let you know, as you will have to pay it before we deal with your
request.

 

Some information does not have to be released under this legislation.  We
will check the information you have asked for and send you as much as
possible.  If another person or organisation is named in the information,
we may have to ask their opinion before we decide what we can give you.

 

You should expect to receive a response to your request on or before 14
August 2018 in line with the legislation's 20 working day statutory
deadline.

 

For your information we may publish the response to your request on our
City Council's website, which can be found at the following address:
[1]www.stoke.gov.uk.

 

If you have any queries about this email please do not hesitate to contact
us.

 

You can find details of how we handle your personal information by
visiting [2]www.stoke.gov.uk/dataprotection.

 

Yours sincerely

 

Information Rights Team

 

Information Rights

Floor 2 Civic Centre Glebe Street

Stoke-on-Trent ST4 1HH

City of Stoke-on-Trent 

t 01782 232853, 01782 233020, 01782 233732, 01782 235965

e [3][Stoke on Trent City Council request email]

 

 

 

 

 

Keep up-to-date with events in the city, job vacancies, news from the city
council and details about services which can help you by signing up to our
email updates at [4]www.stoke.gov.uk/stayconnected

Save time, go online; pay your council tax, manage your benefits, book a
housing repair and report a pothole at a time and place that’s convenient
for you at www.stoke.gov.uk 

dangos adrannau a ddyfynnir

 

References

Visible links
1. http://www.stoke.gov.uk/
2. file:///C:\Users\Kelly005l\AppData\Local\Microsoft\Windows\Temporary%20Internet%20Files\Content.Outlook\434O2OF9\www.stoke.gov.uk\dataprotection
3. mailto:[Stoke on Trent City Council request email]
4. http://www.stoke.gov.uk/stayconnected

FOI, Stoke on Trent City Council

1 Atodiad

Dear Ms Clein

 

Your request for information ref. SOT70280 about the performance
management function within the city council.

 

We have now considered your request and a copy of the information is
enclosed below.

 

The information supplied may be used for domestic or journalistic
purposes.  Its use for commercial gain including issuing to the public,
social media or computer blogs may be subject to the issue of a licence
under the Reuse of Public Sector Information Regulations 2015.

 

Do you have a centralised performance management, insight and intelligence
team or function?

 

Response: Yes

 

If so, please can you provide me with a current organisational chart that
depicts the numbers, roles and grades of the staff within the team and
describe where the team sits within the organisation

 

Response: The team sits within the Finance Division in the City Director
Directorate - Please find attached structure chart.

 

If you have a centralised performance management, insight and intelligence
team or function does the team include public health staff ?

 

Response: No

 

If you have a centralised performance management, insight or intelligence
team does it include staff from other partner organisations such as
police, fire, NHS Trust, CCG or regional authority ? 

 

Response: No

 

If there is no centralised performance function please can you provide
details of numbers, roles and grades of people within the organisation
that contribute to performance management - ie data analysts, business
analysts, PH analysts, performance managers 

 

Response: N/A

 

Can you confirm what tools, if any, you have in place to support the work
of the performance management function such as building dashboards ie
Power BI, Tableau, Qlikview ?

 

Response: We do not use any performance management software, data for
performance reporting is either automated from systems or extracted into
excel for analysis and presented in performance reports.

 

 

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to: The Information Rights Manager, Information Rights
Team, Stoke-on-Trent City Council, Floor 2, Civic Centre, Glebe Street,
ST4 1HH, or email [1][Stoke on Trent City Council request email].

 

If, after contacting us, you are not content with the outcome, you may ask
the Information Commissioner for a decision.  Before doing this, please
see the following link for guidance from the Information Commissioner
relating to how to use your information rights responsibly and
effectively, to enable you to gain the best outcome from the process -
[2]http://ico.org.uk/for_the_public.

 

Generally, the Information Commissioner cannot make a decision unless you
have already used our internal review procedure. The Information
Commissioner can be contacted at: The Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, tel: 0303 123
1113 or you can visit their website at [3]www.ico.gov.uk/complaints.aspx.

 

You can find details of how we handle your personal information by
visiting [4]www.stoke.gov.uk/dataprotection.

Yours sincerely

 

Information Rights Team

 

Information Rights

City of Stoke-on-Trent

Floor 2  Civic Centre  Glebe Street  Stoke-on-Trent  ST4 1HH

T: 01782 232853, 01782 233020, 01782 233732, 01782 235965

E: [5][Stoke on Trent City Council request email]

 

Request

Dear Stoke on Trent City Council,

Please can you provide me with the following information

- Do you have a centralised performance management, insight and
intelligence team or function ?
- If so, please can you provide me with a current organisational chart
that depicts the numbers, roles and grades of the staff within the team
and describe where the team sits within the organisation
- If you have a centralised performance management, insight and
intelligence team or function does the team include public health staff ?
- If you have a centralised performance management, insight or
intelligence team does it include staff from other partner organisations
such as police, fire, NHS Trust, CCG or regional authority ? 
- If there is no centralised performance function please can you provide
details of numbers, roles and grades of people within the organisation
that contribute to performance management - ie data analysts, business
analysts, PH analysts, performance managers
- Can you confirm what tools, if any, you have in place to support the
work of the performance management function such as building dashboards 
ie Power BI, Tableau, Qlikview ?

Thank you.

Yours faithfully,

Sarah Clein

 

 

 

Keep up-to-date with events in the city, job vacancies, news from the city
council and details about services which can help you by signing up to our
email updates at [6]www.stoke.gov.uk/stayconnected

Save time, go online; pay your council tax, manage your benefits, book a
housing repair and report a pothole at a time and place that’s convenient
for you at www.stoke.gov.uk 

dangos adrannau a ddyfynnir

 

References

Visible links
1. mailto:[Stoke on Trent City Council request email]
2. http://ico.org.uk/for_the_public
3. http://www.ico.gov.uk/complaints.aspx
4. file:///C:\Users\Kelly005l\AppData\Local\Microsoft\Windows\Temporary%20Internet%20Files\Content.Outlook\434O2OF9\www.stoke.gov.uk\dataprotection
5. mailto:[Stoke on Trent City Council request email]
6. http://www.stoke.gov.uk/stayconnected